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Bannatyne Hotel Durham

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Traveller (33)
Room & Suite (13)
Pool & Beach (2)
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Overview
  • Excellent31%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible7%
Travellers talk about
“health club”(98 reviews)
“cafe bar”(20 reviews)
“health centre”(6 reviews)
AMENITIES
Free Wifi
Heated pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Spa
Wheelchair Access
3 Star Hotel
All hotel details
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Reviews (507)
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Traveller rating
160
188
83
34
35
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LanguageEnglish
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160
188
83
34
35
Show reviews that mention
All reviewshealth clubcafe barhealth centregym facilitiesretail parkroad noiseswimming poolcity centrethe ground floorspa treatmentssteam roombudget hotelexcellent value for moneygood sizefamily roomwould stay againstayed here for nights
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1 - 5 of 500 reviews
Reviewed 1 week ago via mobile

This hotel is lovely the rooms are clean and spacious and the mood lighting was perfect as we ended the day watching a film. We had a busy weekend and it was very relaxing having coffee whilst reading magazines in the spa. The hotel staff...More

Thank Delly1987
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded today

Dear Delly 1987, Thank you for taking the time to share your positive comments with regards to your recent stay at Bannatyne Hotel Durham. I am pleased that you found the recently refurbished rooms to be lovely and that you found the mood lighting to...More

Reviewed 1 week ago

top hotel, top staff, and colin is the best. as a company we travel all over the country so it's nice to be able to have it all under one roof, my guys really enjoyed the gym, spa and swimming pool, the food was good...More

Review collected in partnership with this hotel
Thank emma s
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded today

Dear emma,s, Thank you for your great feedback after your recent stay at Bannatyne Resort Durham. I am very pleased to learn that as regular travellers that you found the resort facilities to be excellent. I am sure Colin will be pleased to learn that...More

Reviewed 2 weeks ago

We received excellent service from all staff at this hotel and the adjoining health spa and restaurant. The food was well cooked and served quickly. Nothing was too much trouble for any staff member and all requests were dealt with pleasantly and efficiently.More

Review collected in partnership with this hotel
Thank andygreenwood62
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 2 weeks ago

Dear andygreenwood62, Thank you for sharing your review after your recent stay at Bannatyne Resort Durham. I am pleased that you received excellent service and that nothing was too much trouble. I will pass your comments onto the team. Kind Regards Matthew Emery Resort Manager...More

Reviewed 2 weeks ago via mobile

My fiancé and I came to Durham for a weekend break & booked here, just outside the centre of Durham. We were welcomed by a lovely receptionist and given 2 keycards. The room was big, comfortable and included tea, coffee, shampoo and shower gel and...More

Thank Clare B
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 2 weeks ago

Dear Clare B, Thank you for your positive review with regards to your recent stay at Bannatyne Hotel Durham. I am sorry that the shower gel was not replenished prior to your check in. This is not normally the case with the Elemis products that...More

Reviewed 2 weeks ago

The breakfasts were excellent , altogether an outstanding place to stay and Perfect location for seeing Durham castle, Durham cathedral , Gateshead and the Angel of the North and the amazing Newcastle upon Tyne ,More

Review collected in partnership with this hotel
Thank jdenni848243
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 2 weeks ago

Dear jdenni848243, Thank you for your excellent review, I am very happy that you found the location of the hotel to be perfect if visiting surrounding attractions. I will pass on your comments to the Cafe Bar team as I am sure they will appreciate...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$57 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$57 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (13)
Pool & Beach (2)
Dining (1)
Questions & Answers
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kerencassidy
3 March 2017|
Answer
Response from Richardson1985 | Reviewed this property |
towel didn't get dressing gown or slippers.
0
Votes
SteveHandy
15 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
It's always worth asking the question as the worst they can say is no. Also see if they do loyalty cards as sometimes these offer free stuff
0
Votes
ClaireMarie87
8 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
Not in the hotel itself no. There is one across the car park though but it's mainly healthy meals as it's part of the gym.
0
Votes
Room Tips
"I was lucky with 21"
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"Heard rooms at the front are quieter but we were at the back and werent disturbed."
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"If you are sensitive to noise and like to have the window open, you would be better to stay in a room on the..."
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"Some rooms face away from the motorway and would be quieter, plus the lower floors would also be better"
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