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26 King Street, Newcastle-under-Lyme ST5 1HX England
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities.
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Property amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Public Wifi
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Location
Full view
83Good for walkers
Grade: 83 out of 100
125Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Reviews (666)
Filter reviews
665 results
Traveller rating
402
157
59
33
14
Traveller type
Time of year
LanguageEnglish
402
157
59
33
14
Show reviews that mention
All reviews mr sheikh birthday party ostler restaurant king room christmas lunch wedding reception wedding breakfast run smoothly evening reception wedding co ordinator no hesitation in recommending food was lovely evening buffet great night the general manager function room wedding venue
FilterEnglish
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1 - 5 of 665 reviews
Reviewed today

Had a 3 course meal and disco , the food was beautiful , staff friendly and attentive , there were 16 of us in our party , and all had a great time . Drinks were a reasonable price ..just needed a few more Christmas...More

Date of stay: December 2018
Thank sammylozza
Reviewed 6 days ago

excellent food served quite quickly service was a very good standard with smiles all the way this was the second visit in the past 5 days and the standards have been very good on both occasions will be back soonMore

Date of stay: December 2018
Thank linda t
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 4 days ago

We are delighted that your Senior Citizen Lunch held here at our hotel met with your expectations. Your positive comments will be passed on to our team who are sure to be really pleased. They offer a first class service and have made our Senior...More

Reviewed 6 days ago via mobile

Great value for money.All dietary requests were catered for. The food was hot and served all together Excellent staff efficient and well mannered.This is the second time we have had a function at the Borough Arms, and we will be returning. A Iovely start to...More

Date of stay: December 2018
Thank PetraHeath
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 4 days ago

Dear Petra, We are delighted that your function held here at our hotel met with your expectations. Our team always tries to offer the best value for money and it is nice to hear that you have experienced their top class service on more than...More

Reviewed 1 week ago

What a lovely Christmas lunch at the Borough Arms - it was excellent value and the Management and staff were helpful and pleasant. The hotel is clean but unfortunately unable to provide a review of the other hotel facilites as we were not booked to...More

Date of stay: December 2018
Thank A B
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 1 week ago

Dear A B, We are delighted that your Christmas meal here at the hotel met with your expectations. Thank you for your positive comments and we will pass them on to our team who are sure to be really pleased. We always try to offer...More

Reviewed 1 week ago

Borough Arms Hotel offers a warm and welcoming service by lovely people who love what they are doing. The reception was friendly, polite, active and helpful. We also got excellent services for our breakfast by Manda, a lovely and kind lady who enjoys serving us...More

Date of stay: December 2018
Thank Chittanon B
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 1 week ago

Dear Chittanon B, We are delighted that your stay here at our hotel met with your expectations. All of our team are a credit to the hotel and the family atmosphere they produce here is something very special and genuine. It is lovely to hear...More

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Questions & Answers
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Dream805162
5 January 2018|
Answer
Response from Lynne H | Property representative |
Hello lovelace123, Thank you for your enquiry. I can confirm that we do have availability for a 60th birthday party on Saturday 5th May, 2018 in our Ostler Restaurant which can accommodate up to 70 guests. Alternatively... More
1
Vote
Room Tips
"Avoid the annexe - these are effectively motel rooms. The one I had was of poor quality."
Gilpenned
2 weeks ago
Read review
"The Bridal Suite was amazing!"
Sightseer05478620865
4 Nov 2018
Read review
"ask for the annex"
malcolmw361
18 Oct 2018
Read review
"All the rooms i believe are the same apart from a couple of suites including the bridal suite"
graememagicman
10 Oct 2018
Read review
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PRICE RANGE
US$71 - US$73 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNewcastle-under-Lyme
NUMBER OF ROOMS
40
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