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Captain's Club Hotel

Booking.comUS$190*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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662 Reviews from our TripAdvisor Community

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Showing 660: English reviews
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Cheshire,UK
Reviewed 3 days ago NEW

We have intended to visit the Captains Club for some time and finally got here. We had a two bedroom suite with friends, overlooking the river- spacious, comfortable and very well furnished and equipped. Dinner and breakfast both superb, and nice flexibility with the lounge menu. All staff, without exception, friendly and professional. The newly refurbished lounge is wonderful! Our...

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Helpful?
Thank scillyfan
Brighton
Reviewed 4 days ago NEW

We stayed at the Captains Club in a two bedroom apartment for two nights over Easter weekend. The highlight was definitely the view down onto the river. I loved sitting and watching the dogs playing, watching the people canoeing or stand up paddleboarding, or even the hired motor boats 'put-put-put'ing along. The on-site service was very good. And nothing was...

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Helpful?
Thank JaneInBrighton
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you very much for your very comprehensive and constructive review following your stay over the Easter holiday. We take all feedback, whether good or bad, very seriously and I will certainly be speaking with Chelsie, our spa manager, about your suggestions. I was glad to read that you enjoyed the overall experience and that you found the location on...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Nice place for lunch. Enjoyed it a lot and hotel was nice. We were travelling with children . Was ok with kids but probably more adult ordinated The area surrounding the restaurant was park area and water was nice to see boats and towers

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Helpful?
Thank turnbullnicole
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to review the hotel following your visit to the hotel for lunch. We are pleased you enjoyed the lunch and the location, we certainly are lucky to be on the banks of the river Stour. We do welcome children with open arms so I am sorry if this didn't come across but...

London
Reviewed 6 days ago NEW

Stayed in a two bedroom apartment for 2 nights, nice, spacious and bright with river views . We had our evening meals in the restaurant which were really good and of high quality with nice cocktails! Spa pool was a little disappointing very small so didn't bother using, would be fine if you were just having a treatment and using...

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Helpful?
Thank Minxie03
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to write your review following your visit to the hotel for Easter. I am so pleased you enjoyed your time with us and made the most of our beautiful location and the historic market town of Christchurch. I appreciate that we don't have a gym or swimming pool which some guests do...

Watford, United Kingdom
Reviewed 1 week ago via mobile

We came here for breakfast on a Monday morning. The sun was shining so we sat outside in the generous seating area overlooking the river. The service was a little slow as there were a lot of people had the same idea as us, however the crushed avocado and poached eggs were delicious when they arrived with our latte. I...

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Helpful?
Thank DEBBIE M
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you for taking the time to write your review and so pleased that you were able to make the most of the terrace. I appreciate your understanding of the service time as at this time of year it is difficult to staff according to the weather. Fortunately, as you say, we have a wonderful view with lots of river...

Reviewed 1 week ago via mobile

We regularly come to the Captain's Club, have done since it opened. And I've stayed here a few times.The hotel is very nice, comfy rooms and a good spa. The restaurant is also very good (and still looks it) But you've re-done the bar area and it is TERRIBLE. The new sofa's are crippling at best. Uncomfortable and very, very...

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Helpful?
Thank SumoStayer
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

We can but try! Fortunately MANY people are really happy with the refurbishment and congratulate us on the investment and what we have done to enhance the bar and lounge area. It seems that we will have to leave people to make up their own minds. It is a shame that being a regular you have taken to voicing this...

Southampton, United Kingdom
Reviewed 1 week ago via mobile

My first ever visit to the captains club and I had the best afternoon. I have a lot of food allergies and eat a vegan diet which can be difficult to eat out but they made me my own vegan afternoon tea and even made me scones from scratch. I have never been anywhere that's done that before and Iv...

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Helpful?
Thank xDHDx
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you very much for your positive feedback from your recent visit for Afternoon tea. I was very pleased to read that we coped well with your dietary requirements. We try as hard to accommodate individual tastes as much as we possibly can. We are so pleased that you enjoyed the hotel and the service and I will pass this...

west sussex
Reviewed 1 week ago

Stayed just one night in lovely room overlooking the river on a b&b basis. Hotel bar was buzzy with all ages catered for. Staff brilliant with real attention to detail. Had dinner in the restaurant. Starters about £8 mains up to £27. Main of lamb was very imaginatively and beautifully presented. Breakfast was again excellent in fact only criticism was...

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Helpful?
Thank johnjackson
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you very much for writing such a great review following your recent one night stay. I am so pleased that you enjoyed the food and the atmosphere. Thank you too for your kind words about the crew, I will certainly let them know your feedback as it gives them much encouragement to know that they are doing a good...

Dorset, United Kingdom
Reviewed 1 week ago

Fab time on our overnight stay to celebrate my wife's birthday. Wonderful view from room with floor to ceiling window overlooking the river. Amazing dinner with a good choice of menu, extremely tasty. Breakfast was brilliant I had a full English but there were plenty of other choices available. Relaxing in the spa hydrotherapy pool and sauna was a real...

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Helpful?
Thank colin c
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

10 stars! Thank you, that is amazing. I will certainly make sure that the crew get to read your review as it shows that it is a real team effort that has made your visit to the hotel so successful. We are certainly pleased that your wife enjoyed a special birthday and glad that you had the chance to make...

Newbury, United Kingdom
Reviewed 2 weeks ago

The difference between a good hotel and a great hotel, is sometimes very small, but those differences can be found at the Captains Club. Friendly and helpful staff that go the extra mile are in abundance in all parts of the business including front desk, bar staff, waiters and in the spa. The food choices were not huge, but still...

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Helpful?
Thank AlynHockey
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Thank you so much for taking the time to write such a comprehensive review following your recent stay with us. I appreciate the road network to reach the hotel can be busy but, as you say, once you get here it is worth it for the riverside location. At least once here you can take the ferry! We very much...

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May 7 May 8
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Captain's Club Hotel & Spa
Captain's Club Hotel & Spa
Cuisines: Bar, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch with award-winning mixologist and Bar Manager, Tommo, at its helm. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly ... more   less 

Additional Information about Captain's Club Hotel

Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Region: United Kingdom > England > Dorset > Christchurch
Price Range: €179 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Captain's Club Hotel Christchurch, Dorset
Hotel Style:
#1 Family Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Business Hotel in Christchurch
#3 Romantic Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Captain's Club Hotel staff and other travellers.
3 questions
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Windlesham, United Kingdom

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Questions? Get answers from Captain's Club Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms have a river view, but these are the best.”
johnjackson, 14 Apr 2017 | Read review
“River view is amazing”
colinc562, 13 Apr 2017 | Read review
“Get a river view room if possible”
andrewmann436, 6 Apr 2017 | Read review
“river view is great.”
Dashgoodtrip, 28 Mar 2017 | Read review
“Rooms not used for this event .”
SallyWin, 5 Feb 2017 | Read review
5 of 5
Booking.com
US$190* /night
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TripAdvisorUS$190
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Prices are for 1 room, 2 adults
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