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We visited the Orangery for our evening meal. We ordered burger and chips, the restaurant wasn't busy and we were the only group waiting to be served. The food eventually arrived after over an hour's wait. The meal was reasonable but not exceptional, the waiter...More
Response from peterhands, Owner at The Speech House HotelResponded 4 days ago
Thank you for leaving feedback on your recent for an evening meal in the Orangery.
Firstly may I apologise for us falling below our normal high standards of service.
I have passed on your feedback to my Front of House Manager to investigate,...More
Short on time but The Speech House had us fed and on our way quickly. Lovely fish and chips. Good service and a friendly welcome from all the team. Thank you.
Plenty of parking at the rear. In fact, using the rear car park allows...More
Response from The_Speech_House, Owner at The Speech House HotelResponded 6 days ago
Many thanks for leaving a review on your flying visit to the Speech House.
Wow, what can I say, I am delighted that you were extremely happy with your food and service and your recommendation.
Thank you so much, I will pass on...More
We had a family gathering today in the new building.My aunty and uncles diamond wedding celebration.(a beautiful three course Sunday lunch.)
As beautiful as it was, I was a little surprised to find there were no toilets located within.
I really do appreciate that the...More
Response from The_Speech_House, Owner at The Speech House HotelResponded 1 week ago
Many thanks for your feedback from attending your aunt and uncles Diamond anniversary lunch.
I am pleased that you enjoyed your lunch and the service offered by my team.
With regard to your comments regarding the toilets I am sorry that you found...More
We stayed as a family and had a Sunday afternoon tea party at the Pavilion at the end of May and can only say great things about the Speech House. The staff were incredibly helpful, the food - both the party and every meal we...More
Response from The_Speech_House, Owner at The Speech House HotelResponded 2 weeks ago
Thanks for taking time to leave a review of your recent stay and party at the Speech House.
I am delighted to read that you had a great party and stay with us.
Thank you so much for your very kind comments which...More
My wife and I called at The Speech House for coffee we walked into the reception to order it the receptionist named Hannah had her nose in the computer and ignored me for several minutes she never even looked at me when I ordered it...More
1 Thank philip c
Response from The_Speech_House, Owner at The Speech House HotelResponded 3 weeks ago
Thank you for leaving a review on your recent experience at the Speech House.
I am sorry that you were not immediately acknowledged by Hannah, how ever she was in the process of sorting a complicated issue on the computer for another guest...More
Response from The_Speech_House | Property representative |
Hi, So sorry for the delay your message has only just appeared on my screen.
Yes we do vouchers for meals and afternoon teas , please contact the hotel for further information.