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Premier Inn Newcastle (Metro Centre) Hotel

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Premier Inn Newcastle (Metro Centre) Hotel
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547 Reviews from our TripAdvisor Community

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Showing 544: English reviews
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Los Angeles
Reviewed 1 week ago

Clean, comfortable, and typical Premier Inn budget hotel. Upgraded Internet works well. Good location, car required - we walked to a nearby pub but wasn't the safest of walk due to traffic. And, no phones in the rooms.

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Helpful?
Thank screennamegoeshere
Falkirk
Reviewed 1 week ago via mobile

Good holiday room was nice and clean,only drawback is that the lift is out of order but aprt from that can't complain as enjoyed the weekend way ,brewers fayre is now next door which is good for meals.

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Thank Gary L
Rotherham, United Kingdom
Reviewed 4 weeks ago

Rooms clean....breakfast great, staff very friendly and helpful...able to give us handy hints on how to get to places....plenty of parking space.....Metro Centre nearby.....cannot grumble. Only drawback was that it is on a busy dual carriage way and not recommended to walk anywhere. You need to drive.

Review collected in partnership with premierinn.com
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Thank alisP2044EE
england uk
Reviewed 4 weeks ago

Very pleasant staff especially in the pub next door very teenager friendly!!rooms very clean fully equipped and the breakfast was cooked fresh with lots of choice very tasty can't fault the hotel at all

Review collected in partnership with premierinn.com
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Thank johnnyhalf4
Pittenweem
Reviewed 4 weeks ago

Staff very helpful and pleasant Building clean, but could do with a refit Location superb for Metro Centre Continental breakfastlittle choice, nocold meat or cheese, poor value for money Dinner wasbetter value and very tasty, service in retaurantpoor with a long waiting time

Review collected in partnership with premierinn.com
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Thank Flyingdutchman953
Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Landed at this hotel on Friday the 20th for a weekend in Newcastle First impressions were really good, the desk clerk was attentive friendly helpful and could not have done more That's where it ends, as someone with limited mobility I found we were on the first floor up two flights of stairs and the life was completely sealed off...

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Thank Wilbert D
Dumfries, United Kingdom
Reviewed 17 January 2017

We enjoyed a family weekend to the Metro Premier Inn. The staff were lively and helpful. Our rooms were warm, comfortable, clean and cozy. We would highly recommend this hotel and eating establishment next door. We will be back soon.

Review collected in partnership with premierinn.com
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Thank dachaidh23
Worthing, United Kingdom
Reviewed 14 January 2017

After two hours listening to the people above jumping around and making a noise constantly, had to have the tv on loud to cover it, gave up and ask to move rooms .Changed to a ground floor disabled room as only one available. With no lift it was a chore. Nights sleep not brilliant and room was not as good...

Review collected in partnership with premierinn.com
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Helpful?
Thank robandtrish4
WhitbreadHotels, Premier Inn Team at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi Rob and Trish Thanks for taking the time to share your review. It's a shame to read of the noise disturbance you experienced in the first room and that the second room was not up to our usual standard. I'm also sorry to see that due to this you cut your stay short. Rest assured I've passed your comments...

Edinburgh, United Kingdom
Reviewed 13 January 2017

Reception staff exceptionally helpful but let down by the shabby circulation areas, passageways, stairway and room. Very tired and in desperate need of a face lift, the room and hotel that is, not me.

Review collected in partnership with premierinn.com
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Thank jimo825
WhitbreadHotels, Premier Inn Team at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi Jim, Thank you for taking the time to review our Newcastle (Metro Centre) Hotel. I am sorry to hear you did not enjoy your experience staying with us as it was not up to the standards you were expecting. We aim to ensure every stay is perfect and so I apologise we let you down on this occasion. We...

Hartlepool, United Kingdom
Reviewed 9 January 2017

This particular Premier Inn is very close to the metro centre, literally two minutes drive. Staff we seen were very friendly and welcoming. There was plenty of free parking which was really good, Brewers Fayre is next door. Would recommend staying. Room was clean, overbath shower.

Review collected in partnership with premierinn.com
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Thank lynnied479

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Get closer to big brands, top entertainment and fabulous food at the Premier Inn Hotel Newcastle (Metro Centre). Just minutes from the UK's largest shopping and leisure centre, you'll also have all the business and cultural attractions of Newcastle right on hand. But it's not just about the bright lights and big city. You can also discover the peace and quiet of the Derwent Valley at National Trust haven Gibside or Derwent Walk Country Park. Then, after a day of indulgence or escape, return to our spacious rooms, Taybarns restaurant and extra-comfy beds. ... more   less 

Additional Information about Premier Inn Newcastle (Metro Centre) Hotel

Address: Derwenthaugh Road | Swalwell, Gateshead NE16 3BL, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: €53 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle (Metro Centre) Hotel 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead
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Questions & Answers

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Questions? Get answers from Premier Inn Newcastle (Metro Centre) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor room - but tread carefully!”
 of 5 bubbles ILP-JP, 2 Sep 2016 | Read review
“ideal place for a stopover”
 of 5 bubbles johnpG6061ET, 8 Aug 2016 | Read review
“An east facing room should be quieter.”
 of 5 bubbles johndI1060CQ, 2 Aug 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles AkelaH, 6 Apr 2016 | Read review
“We were opposite the door to the second floor and thought it might be noisy but it was great. Their good night guarantee is excellent.”
 of 5 bubbles mags521, 5 Jan 2016 | Read review
5 of 5