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Hilton Newcastle Gateshead

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Hilton Newcastle Gateshead
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2,790 Reviews from our TripAdvisor Community

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Showing 2,733: English reviews
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Gainsborough, United Kingdom
Reviewed yesterday NEWvia mobile

Our room was great with a lovely view. All the staff were lovely except for the staff member on duty in the Executive Lounge. The lounge has complimentary drinks between 6 and 8 pm. The staff member opened the drinks fridge about 5 mins early and also opened the welcoming bottle of wine at the entrance. My son went up...

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Helpful?
Thank paraman4
Madrid
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

Take a Queen Deluxe room facing the river, and you will have one of the best views from a hotel room anywhere! Quality hotel in great location, with spacious rooms, great breakfast and comfortable bar area. Just head across the swing bridge over the Tyne, and you will be close to all the attractions of Newcastle city centre, or stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Nicholas J
About Hotel's Favourite Review
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Nicholas J Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too...

Sunderland, United Kingdom
Reviewed 2 days ago NEW

We have stayed here many times in the past but not for a few years. We booked a club room with Balcony. The Balcony first of all had to be opened by a member of staff but was not really worth the extra as it had no seats and was very dirty, each time you went out your feet brought...

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Helpful?
Thank Glend
Hinderwell, United Kingdom
Reviewed 2 days ago NEW

Excellent hotel and great value, location is in perfect walking distance of anywhere you need to be. The staff were always very helpful and polite, the continental breakfast was one of the best I've ever had, lots of choices.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karl D
Glasgow, United Kingdom
Reviewed 4 days ago NEW

Went with my partner to see Ed Sheeran and do a bit of shopping and sightseeing. We arrived early which wasn't a problem we were checked in quickly. Few drinks at the bar looking out across the river tyne as the view is fantastic! Concierge phoned a taxi for us he was very friendly took some pictures of us together...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Alison8891
Reviewed 4 days ago NEWvia mobile

Stayed here again for a relaxing break. As usual, we had an enjoyable time. The staff in the executive lounge are friendly and helpful as were the staff responsible for breakfast service at the Windows on Tyne restaurant. Our room was as booked, overlooking Newcastle Quayside and the River Tyne. My only minor criticism, as an HHonors member, is the...

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Thank Scoobytripper
Reviewed 5 days ago NEWvia mobile

Hotel Is pretty nice but my goodness, I only wanted a glass of wine to my room whilst working, only to be advised of a £5 charge for delivery. First and last time at this hotel! I have never had this before, but haven't stayed with Hilton group for a while.

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1Thank Mike B
Reviewed 6 days ago NEWvia mobile

Really had a great time over the busy Easter weekend. We were in a lovely King Room with great views of the Tyne river. Breakfast was superb with all of the trimmings you'd come to expect. With the King Room you also get access to the Executive lounge which allows you to have afternoon tea between 3 and 5 and...

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Thank Kyle B
Glasgow
Reviewed 1 week ago via mobile

We visited the Hilton in Newcastle for the second time in April 2017. We had our first weekend away together at this hotel four years ago and really enjoyed the service and venue. But it seems that standards and service have declined sharply in this Hilton. It started off at a check in and progressively got worse. It seemed to...

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Helpful?
1Thank Bigmarky165
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Bigmarky165 Thank you for taking the time to post a review following your recent visit to Hilton Newcastle Gateshead, even when it is not the kind of review we would like to have as feedback from our guests enable us to continually improve and exceed our standards. Guest satisfaction is very important to myself and my team and it...

Hong Kong, China
Reviewed 1 week ago

Hilton offers an online check-in and checkout - which we found very useful. This is more of a business hotel rather than something meant for families, very clear from the customers for breakfast. Service was nothing to write home about- was decent. On our 2nd day, our intrepid daughter found an egg under the bed - not a toy one...

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Helpful?
Thank KittyKaht

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: €88 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Travelocity, Agoda, Orbitz, Booking.com, Hotels.com, Priceline, Hotwire, Cancelon, TripOnline SA and Evoline ltd so you can book your Hilton Newcastle Gateshead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hotel Style:
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
#3 Luxury Hotel in Gateshead
#7 Family Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newcastle Gateshead staff and other travellers.
25 questions
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Questions? Get answers from Hilton Newcastle Gateshead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 221 had nice views”
  • Egg in our room!
KittyKaht, 17 Apr 2017 | Read review
“High as you can and river view”
3SarahL3, 16 Apr 2017 | Read review
“Go for a high room if you want a view but be wary of road noise on the river side.”
BP280, 13 Apr 2017 | Read review
“View of river”
hudds9, 13 Apr 2017 | Read review
“Best views, select room overlooking the Tyne.”
peterjp57, 10 Apr 2017 | Read review
5 of 5