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Urban Hotel Grantham

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Traveller (185)
Room & Suite (138)
Dining (39)
Overview
  • Excellent41%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible9%
Travellers talk about
“afternoon tea”(117 reviews)
“swimming pool”(58 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)
Filter reviews
1,160 results
Traveller rating
445
347
170
89
109
Traveller type
Time of year
LanguageEnglish
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445
347
170
89
109
Show reviews that mention
All reviewsall inclusive dealafternoon teaswimming poolcourse mealleisure facilitieshen partybooked this hotelhuge bedexcellent value for moneysauna and steam roommy mumbuffet stylesconesfood was lovelyweekend breakself serviceno lift
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1 - 5 of 1,160 reviews
Reviewed 5 days ago

I will start with the good points. The staff were very friendly and helpful. The food in the dining area was second to non. Now the bad points. First impression when entering was very nice and all the downstairs areas such as the bar/lounge and...More

Thank paul n
Reviewed 6 days ago via mobile

We went to the urban for a massage and Tanya was very accommodating for the both of us, saying we could be in the same room. Leanne met us on arrival and welcomed us with a drink because of a confusion with the booking and...More

Thank Nikki H
Reviewed 1 week ago via mobile

Great night, great music, everyone made the effort to dress up, ( pity staff weren't in costume 😀) Claire and Manchester in the bar were excellent. Food was fine, choice was different, plenty of it though.More

Thank rich d
Response from Rajat B, General Manager at Urban Hotel GranthamResponded 6 days ago

Dear rich d Thank you for your excellent 5 star review of your stay at Urban Grantham. It’s really lovely to hear your great review with us. I am glad that we made your stay special for you. Your kind words will be passed on...More

Reviewed 1 week ago via mobile

Great night had at the 80s theme night at the Urban. Fantastic music and nice to see everyone dressed up so colourful(would have been better tho if staff could have been too) claire behind the bar was great fun. Dancing away even as she was...More

Thank tracyburling2
Response from Rajat B, General Manager at Urban Hotel GranthamResponded 6 days ago

Dear tracyburling2 Thank you for your excellent 5 star review of your stay at Urban Grantham. It’s really lovely to hear your great review with us. I am glad that we made your stay special for you. Your kind words will be passed on to...More

Reviewed 1 week ago

Attended a wedding on the 7/7/18. Blisteringly hot day and no air con or fans in the rooms . When I asked how many rooms the hotel had I was told 200 , then I asked how many fans they had and I was told...More

Thank dawn342015
Response from Rajat B, General Manager at Urban Hotel GranthamResponded 6 days ago

Dear dawn342015 Thank you for your review of your recent stay at Urban Grantham. I am happy you enjoyed the wedding and have shared this with staff to value their efforts. Its disappointing to hear your feedback about rooms and I am sorry if we...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$73 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$73 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (185)
Room & Suite (138)
Dining (39)
Pool & Beach (22)
Amenities (32)
Spa (25)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Hopley1974
25 April 2018|
AnswerShow all 5 answers
Response from Jayne B | Reviewed this property |
Obviously someone with an eyesight issue it’s grim 🤨
1
Vote
divaGateshead
10 March 2018|
AnswerShow all 4 answers
Response from Laura R | Reviewed this property |
Pool is all open
0
Votes
JoanneOxley
16 January 2018|
Answer
Response from Hopley1974 |
My wife has just come back and said a lot of stuff is all out of order, pretty grim to be honest
0
Votes
Room Tips
"Go to the premier inn down the road !"
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"Don't bother to eat in the restaurant in the evening. Go to Bertie' s Bistro in town instead. Less..."
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"Was on the ground floor which was great for me"
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"No idea...never got in one!"
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