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The White Swan Hotel by Compass Hospitality

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The White Swan Hotel by Compass Hospitality
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390 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Rugby, United Kingdom
Reviewed 21 May 2016

The Airbnb advert showed a fantastic room and offered free parking. In fact, it is time limited on street parking or £7 to park in their small garage. The room I was given was small, dated and 'aromatic'.

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Helpful?
1Thank fionah99
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Please accept my apologies that you were disappointed with your stay. I hope the free bedroom upgrade and free parking helped ease the misunderstanding. We have since reiterated to AirBnB about the parking situation and cost so that they can correct the description. Thank you for your feedback.

Chester, United Kingdom
Reviewed 11 May 2016

Good sized room, very comfortable bed and excellent location adjacent to the old market. Bathroom / shower stall could use a little more storage/shelf space - not much in the bathroom, although plenty in the bedroom itself. Stayed for 2 nights. Wide choice for breakfast including cooked-to-order piping hot food. Service prompt, friendly and welcoming. Excellent value for money. We...

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3Thank LC52
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your lovely 5* review. It's always great to hear when our guests have enjoyed their stay. I will pass on your kind words to the staff. We look forward to welcoming you back to the Hotel in the future.

UK
Reviewed 9 May 2016

I spent 2 nights at the hotel at the beginning of May. The hotel does have a an old-fashioned look about it but perhaps this gives it some character. The key details were that my room was clean, the bed comfortable, and the hotel was generally really excellent value. Breakfast offered a good buffet spread, and I have to mention...

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3Thank jomberwood
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to write a review. We are extremely grateful of the 4* rating. I'm glad you found the hotel to be characterful. It's also great to hear you found the rooms to be clean and comfortable and the hotel good value for money. Thank you for your comments regarding Stacey and...

Cardiff, United Kingdom
Reviewed 8 May 2016 via mobile

Stayed for one night on a little tour of Yorkshire with my mum. From the minute we walked through the door we were treated to warm Yorkshire hospitality. Our car was parked for us and our room was ready immediately even though we were a little early. The lovely lady on reception recommended places to visit and to eat and...

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3Thank Diane W
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review. I am delighted to hear you enjoyed your stay with us and found the service of the staff to be welcoming and helpful. It's great to hear you liked your room finding it clean and comfortable and the location to be of good use. We hope to see you and your...

Leeds
Reviewed 1 May 2016 via mobile

As it says in the title. The rooms are fairly comfortable and the room we had was quite spacious though some friends were also staying here and their rooms were quite cramped even though they had paid the same as us. The staff were friendly and the breakfast was good value but the whole feel of the hotel is very...

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3Thank cant_really_dance
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your thoughts. I am sorry to hear you find the Hotel to be dated, I will pass your comments onto the new owners. I am pleased to hear you enjoyed your breakfast with us and the service from the staff.

Bolton, United Kingdom
Reviewed 27 April 2016 via mobile

Was in Halifax to see Bellowhead at nearby Victoria Theatre. Not at all familiar with the town but impressed with what I found. Liked the look of the White Swan on research and wasn't disappointed. Very friendly and helpful staff. Clean airy room. Well appointed - very generous with tea and coffee in the room. Comfortable bed. Our room had...

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4Thank Chris S
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for your 4* review and for your lovely comments. I am glad you enjoyed your stay in Halifax. I will pass on your comments to the staff, they will be delighted you found them to be friendly and helpful. It's also fantastic to hear you found the room comfortable and enjoyed your meal at...

Hatfield, United Kingdom
Reviewed 25 April 2016

To clarify this Hotel whilst owned by a company based in Halifax is operated by Compass Hospitality on a franchise basis, this Compass is based in Thailand, they are not the same company as the catering company who operates in Britain and throughout the world with an identical name. Mobility issues? this is not the place for you, neither is...

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Helpful?
Thank WILLIAM H
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to write such an in depth review on your stay at the hotel. I will certainly pass on your comments to the team at Compass Hospitality who work closely with the owners. The hotel was taken over by Compass in April 2015, and their management team are working closely with...

Padiham, United Kingdom
Reviewed 24 April 2016

Such a great hotel, friendly staff. The room was excellent, the bed was so soft and comfy. The breakfast is amazing, the choice was great, the service for breakfast was excellent northing was to much trouble. Will be staying again. A big thank you to all the staff for making us welcome

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3Thank Sandra D
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, We are really happy with your review. Thank you very much for awarding us with 5 stars, and for taking the time to write some lovely comments. We are delighted you liked the hotel and room, and in particular the staff and breakfast! We look forward to seeing you again, if you visit Halifax in the future.

Uk South Coast
Reviewed 22 April 2016

Traditional old style hotel with the smells to match! Large town centre establishment that is in need of a bit of TLC. Halls stairs and landings creak as you walk along on the walls between the rooms are paper thin. Rabbit warren esque corridors are multi height with connecting stairs between so watch out when booking if mobility is an...

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Helpful?
2Thank SBods
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your review. I am sorry to hear you found the Hotel to be dated. I will certainly pass on your comments to the new owners.

London, United Kingdom
Reviewed 22 April 2016

Great location in the centre of Halifax Town, lovely Italian restaurant below. Rooms are nice - was a bit gutted that my work colleague had a bigger room with an amazing walk in shower (shame he was alone).....but with the smiles and service of the staff I could not complain. Will be back again definitely - big thank you to...

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Helpful?
1Thank TravelReviewKing1
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review and taking the time to write your thoughts on your stay with us. I am delighted to hear you enjoyed your stay with us and I will pass on your kind words regarding the staff. We hope to see you again if you are in Halifax.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 

Additional Information about The White Swan Hotel by Compass Hospitality

Address: Princess Street, Halifax HX1 1TS, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: €47 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
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Also Known As:
White Swan Hotel
The White Swan Hotel By Compass Hospitality Halifax, England
Hotel Style:
#1 Best Value Hotel in Halifax
#4 Romantic Hotel in Halifax
#4 Business Hotel in Halifax
#5 Family Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from The White Swan Hotel by Compass Hospitality staff and other travellers.
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Questions? Get answers from The White Swan Hotel by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back, top floor, best at present!”
 of 5 bubbles Hamptonbeaver, 9 Mar 2017 | Read review
“Room 106 has a huge bathroom and separate living area plus does not overlook the road.”
 of 5 bubbles SteveJ540, 19 Dec 2016 | Read review
“Room away from from of hotel.”
 of 5 bubbles Hamptonbeaver, 25 Nov 2016 | Read review
“They will also accept dogs.”
 of 5 bubbles 399maureenw, 2 Sep 2016 | Read review
“Book a superior room its well worth it.”
 of 5 bubbles W6228JXkevinf, 29 Aug 2016 | Read review
5 of 5