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The White Swan Hotel by Compass Hospitality

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Traveller (101)
Room & Suite (89)
Dining (12)
Overview
  • Excellent48%
  • Very good40%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“one way system”(10 reviews)
“hotel garage”(5 reviews)
“reception staff”(22 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (482)
There are newer reviews for The White Swan Hotel by Compass Hospitality
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Traveller rating
227
193
38
17
3
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227
193
38
17
3
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All reviewsone way systemhotel garagereception stafftown centrecentral locationstreet parkingan italian restaurantlarge bedroomcooked breakfastsecure parkingbreakfast was excellentfull englishtrouser presscomfortable bedsuperior roomcar parkwalk in shower
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61 - 65 of 478 reviews
Reviewed 17 October 2017

My wife and I stayed the night here as we were visiting Halifax for a concert at the Victoria Theatre. We received a warm welcome from the reception staff and our room was delightful, spotlessly clean and very spacious with every facility you could reasonably...More

1  Thank Giuseppe D
Response from WhiteSwan1858, General Manager at The White Swan Hotel by Compass HospitalityResponded 18 October 2017

Dear Guest, We are absolutely delighted with another 5* review! Thank you for taking the time to rate us on Trip Advisor. It is great to hear you found the staff welcoming, the room spacious and clean, and that you enjoyed the breakfast service. We...More

Reviewed 16 October 2017

Parking on site is available at an extra charge - but is convenient so do it. Check in was a breeze and the ladies were very friendly. The room was superb, with loads of space, a separate lounge area and a great sized bed. The...More

Thank Anthony D
Response from WhiteSwan1858, General Manager at The White Swan Hotel by Compass HospitalityResponded 18 October 2017

Dear Guest, Thank you for your 5 * review. It is great to hear you found the parking convenient and that you were welcome in a friendly manner. It is wonderful to hear you liked the room, thank you for the pictures! We hope to...More

Reviewed 13 October 2017

Nice old Victorian hotel, with the most friendly staff we have ever met! The hotel probably needs a bit of TLC in corridors and rooms but quite acceptable due to the price and location. Our room was nice and clean however the bed was too...More

1  Thank ericgleeds
Response from WhiteSwan1858, General Manager at The White Swan Hotel by Compass HospitalityResponded 18 October 2017

Dear Guest, Thank you for choosing to stay with us for a second time and for writing your feedback on Trip Advisor. It is lovely to hear you found us good value for money and found the staff friendly. I will pass on your comments...More

Reviewed 12 October 2017

Lovely Hotel, with wounder full staff, that could not have been more friendly or helpful. From the moment we walked through the door to the time we left, everyone was so friendly and could not do enough to help. We where in Halifax for a...More

1  Thank joyce602014
Response from WhiteSwan1858, General Manager at The White Swan Hotel by Compass HospitalityResponded 18 October 2017

Dear Guest, Thank you for your 5* review, it was an absolute pleasure to hear you enjoyed your stay whilst here for the wedding. We will ensure all the staff see the comments. We hope to welcome you back if in Halifax in the future.

Reviewed 29 September 2017

The room was clean, large and very spacious. Every member of staff was incredibly friendly and helpful. The hotel was a little dated in some places (i.e. staircases) but the rooms, lounge and dining area were great!More

Thank laydeeaj
Response from WhiteSwan1858, General Manager at The White Swan Hotel by Compass HospitalityResponded 1 October 2017

Dear Guest, Thank you very much for your 4/5 review score. It is great to hear you found the room clean and spacious, and rated the lounge and dining area well. I will certainly ensure the staff see the comments that you found them friendly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$52 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Centrally Located Hotel in Halifax
#4 Quiet Hotel in Halifax
#2 Classic Hotel in Halifax
#4 Family Hotel in Halifax
#6 Business Hotel in Halifax
#3 Charming Hotel in Halifax
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$52 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Centrally Located Hotel in Halifax
#4 Quiet Hotel in Halifax
#2 Classic Hotel in Halifax
#4 Family Hotel in Halifax
#6 Business Hotel in Halifax
#3 Charming Hotel in Halifax
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (89)
Dining (12)
Business Centre & Event Rooms (4)
Questions & Answers
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LicketySplitz
14 October 2014|
AnswerShow all 3 answers
Response from WhiteSwan1858 | Property representative |
Hello, The Hotel has a garage which holds nine spaces, therefore, we can only offer this on a first come first serve basis. At Aug 17 the charge is £7 per night. After 6pm each evening there is free on street parking outside... More
0
Votes
Room Tips
"Room 219 where I stayed, is quiet, but with no view and with frosted glass in immovable windows."
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"The noise from the recycling trucks early at the front in the morning is a nuisance."
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"Book the Premier Inn"
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"The Executive rooms are well worth the additional cost"
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