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The White Swan Hotel by Compass Hospitality

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372 Reviews from our TripAdvisor Community

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There are newer reviews for The White Swan Hotel by Compass Hospitality
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Showing 369: English reviews
Uk South Coast
Reviewed 22 April 2016

Traditional old style hotel with the smells to match! Large town centre establishment that is in need of a bit of TLC. Halls stairs and landings creak as you walk along on the walls between the rooms are paper thin. Rabbit warren esque corridors are multi height with connecting stairs between so watch out when booking if mobility is an...

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Helpful?
2Thank SBods
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your review. I am sorry to hear you found the Hotel to be dated. I will certainly pass on your comments to the new owners.

London, United Kingdom
Reviewed 22 April 2016

Great location in the centre of Halifax Town, lovely Italian restaurant below. Rooms are nice - was a bit gutted that my work colleague had a bigger room with an amazing walk in shower (shame he was alone).....but with the smiles and service of the staff I could not complain. Will be back again definitely - big thank you to...

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1Thank TravelReviewKing1
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review and taking the time to write your thoughts on your stay with us. I am delighted to hear you enjoyed your stay with us and I will pass on your kind words regarding the staff. We hope to see you again if you are in Halifax.

Knottingley, United Kingdom
Reviewed 20 April 2016 via mobile

New owners doing a great job updating this hotel. Staff great. Breakfast tasty. Ask for a room at the back as its in town centre and weekends are lively. Minor point. Advertised as having bar which I am told the new owner intends to refit at the moment it's just cans and bottles which I found a tad warm and...

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Helpful?
1Thank lee19675
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, We are absolutely delighted with your 5* review, and are very grateful you have taken the time to submit a review to Trip Advisor. I'm glad you found the staff to be great and the breakfast to be tasty. We look forward to seeing you in June.

Reviewed 18 April 2016

Again a very pleasant stay. Parking is a bit hit and miss. There is on street parking outside and nearby (meter). I parked in the plaza car park a 5 minute walk. Check was swift but look out for the wifi code to the left of the desk. The rooms used to have their own login details. After 5 minutes...

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Helpful?
1Thank Andy T
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to write us your second trip advisor review. We are grateful of your 4* rating. With regards to the wifi, as mentioned this was recently changed, and the rooms should now display the correct details. I'm glad you liked the room and bed. I will certainly pass on your comments...

London
Reviewed 7 April 2016

This is an extremely well-run small central hotel in Halifax. Reception staff were most helpful and the breakfast just as it should be, with all hot food cooked to order. The hotel has been beautifully restored to its Victorian glory, bedrooms/bathrooms carefully refurbished with contemporary fittings, but it is the attitude of and service from the staff that really make...

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Helpful?
2Thank djuanda
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review. I am delighted to hear you enjoyed your stay with us especially the service of the staff, as this is something we pride ourselves on and I will certainly pass on your kind words. I am also pleased to hear you enjoyed the breakfast and liked the décor of the building....

Reviewed 30 March 2016

We stayed here for 2 nights in March 2016 as I was running in a local race. Very friendly and (apparently) happy staff in all departments who looked after our every need. Great central location so very easy to get to all local restaurants, bars, cinema etc. Car parking behind the gates was 'interesting' there's not a lot of room...

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Helpful?
1Thank Paul R
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your indepth review. We are glad you chose the White Swan as your choice of accommodation. I'm over joyed to hear you found the staff to be friendly and happy as we are a small team who enjoys our work. It's fantastic to hear you enjoyed your breakfast and like the bar menu. I'm glad...

Durham, United Kingdom
Reviewed 29 March 2016

I stayed at this hotel with my husband for one night and would definitely recommend it. The customer service, from the welcome on check-in, to parking, breakfast and check-out was excellent. Location was great for walking to shops, restaurants, pubs. But I would recommend arming yourself with directions if driving here, as the one way system in the centre of...

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Helpful?
Thank LargoGarbo
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear guest, Thank you for your lovely review on your recent stay with us. It's excellent to hear you received the customer service we aim for and found the location of good use. I am also pleased to hear you enjoyed your breakfast with us as this is what we pride ourselves on as well as finding the room clean...

Pontypridd, United Kingdom
Reviewed 17 March 2016

A gift from our son and daughter in law for Christmas. We talked of Harrogate, but a bit of a mix up got us into this fabulous hotel in Halifax. An absolutely outstanding hotel. Wonderful accommodation and very attentive staff in all areas. An excellent freshly cooked breakfast and a very good choice of fruits, cereals etc. Lovely ladies serving...

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Helpful?
Thank Mary W
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for leaving such a wonderful 5* review on your stay with us. I am delighted to hear you enjoyed your stay, from the service of the staff to the quality of breakfast. As well as finding our location to be of benefit to yourselves. I will certainly pass on your kind words to all departments as...

Ashford, United Kingdom
Reviewed 8 March 2016

Don't be put off by the reasonable room prices, this is a little gem of a hotel. Rooms are spacious, very clean and well equipped. Plenty of hot water and good showers. We had lots of fluffy towels and quality toiletries. Generous supply of coffee and tea.. Breakfast was plentiful with lots of choice including fresh fruit and a great...

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Helpful?
Thank Marc W
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for awarding us with a 5 * review, and thank you for your really positive comments. I'm glad you found us to be good value for money, the breakfast to have good choice and found the room and bathroom to be suitable. I will certainly pass on your lovely comments regarding the staff. We...

Dumfries, United Kingdom
Reviewed 1 March 2016

sorry its taken a while to leave the review. i visited end of december with hubby for just 1 night as we were visiting family. check in was easy and lovely girl, room was perfect (thank you) breakfast was great with the most friendliest staff. my car was parked in their own car park and brought to me when we...

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Helpful?
Thank mandz2
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for writing us such a lovely review. We are absolutely delighted you experienced a friendly welcome from the staff. It's also great to hear you enjoyed the breakfast, and the parking service. We hope to see you again soon, when you are visiting your family.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 

Additional Information about The White Swan Hotel by Compass Hospitality

Address: Princess Street, Halifax HX1 1TS, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: €50 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
White Swan Hotel
The White Swan Hotel By Compass Hospitality Halifax, England
Hotel Style:
#4 Romantic Hotel in Halifax
#4 Business Hotel in Halifax
#5 Family Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from The White Swan Hotel by Compass Hospitality staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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