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Park Inn by Radisson Harlow

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1 room 2 adults 0 children
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Park Inn by Radisson Harlow
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543 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEW

Had to stay here for two nights due to working away....glad I didn't actually pay for this myself! The room was cold, and the carpet dirty, lighting was also very poor in the rooms. Locked out of my room 3 times, as the key card did not work - staff not overly helpful with regards to this. The second night...

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Helpful?
Thank c0lleenanne
Bucharest, Romania
Reviewed 3 days ago NEW

Had a conference in Harlow and this seemed the right place to stay. The hotel looks like an old motel on some interstate highway in the US. It did the job, was clean and had everything I needed. I must say I paid entirely with points, if I had to pay with cash, I believe I would have felt more...

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Helpful?
Thank dumid
Hertfordshire, United Kingdom
Reviewed 5 days ago NEW

I stayed here for a few months and was extremely happy with the hotel and staff. Food was good value. Ok...so the rooms are a little tired but everything is clean, location is good, parking free, wi-fi available and has a small on site gym. In all its not 5 star but is perfect for business or leisure stays.

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Helpful?
Thank keithflitton
Reviewed 6 days ago NEW

Welcomed by an uncouth receptionist chewing her lunch and spitting crumbs over the desk while wiping her greasy fingers on her skirt before putting her dirty paws all over my check-in form and key! Low and behold key does not work and have to lug all my luggage back down to reception for a new one. Still chomping on her...

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Helpful?
Thank Phil M
CarlsonRezidor, Customer Care at Park Inn by Radisson Harlow, responded to this review

Dear Phil, Thank you for your review. We regret to hear about your experience. We apologize for the disappointing service you received from the front desk staff, as well as the cleanliness of your room and the type of bedding provided. We appreciate you bringing these matters to our attention and have shared your comments with hotel management to review.

Northamptonshire
Reviewed 2 weeks ago via mobile

Needed a local hotel after a funeral. Their website looked like the hotel had been refurbished. Judging from the actual communal rooms, especially the bar pictures are well out of date. We booked a superior room, I wouldn't have liked to see the basic level. Chipped toilet, stained toilet seat, dirty towel. Bed was comfortable and clean. The restaurant was...

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Helpful?
Thank Janeyjou
CarlsonRezidor, Customer Care at Park Inn by Radisson Harlow, responded to this review

We appreciate your feedback regarding the condition of your room and the food you received in the restaurant. We regret to hear your experience did not meet your expectations. We apologize you were disappointed with the condition of your bathroom and your steak and chips dinner. We have shared your comments and concerns with hotel management so the situation may...

Portsmouth, United Kingdom
Reviewed 2 weeks ago via mobile

All you need for an overnight stay. You get exactly what you'd expect for what you'd pay. The staff were friendly and there is loads of free parking and free wifi which worked well. The reception team were helpful by putting our rooms next to eachother upon request. Thanks :)

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Helpful?
Thank jessicajulia21
Alan S, General Manager at Park Inn by Radisson Harlow, responded to this review

What a great review, thank you so much and I'm pleased that you enjoyed your stay with us. Im delighted to hear your you found the staff friendly and made use of our free wifi throughout the hotel Im glad to read that you were close to your friends and had an enjoyable stay I do hope to see you...

Reviewed 4 weeks ago

Review collected in partnership with Park Inn by Radisson Hotels
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Helpful?
Thank Ladyjaneb1719
Alan S, General Manager at Park Inn by Radisson Harlow, responded to this review

Perth, Australia
Reviewed 4 weeks ago

I arrived here with my wife after a flight from Australia with a view to resting before catching an early flight the next day. I booked a wake up call, but did not need it as the fire alarms went off at 02.30 and again at 03.00. The reception staff did not even apologise, as apparently the alarm system is...

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Helpful?
1Thank Zanzibar48
Alan S, General Manager at Park Inn by Radisson Harlow, responded to this review

Dear Zanzibar48 Many Thanks for your review, I believe this to be reference to your stay at my sister Hotel Park Inn Heathrow. As we have not had any issues with our fire alarm in the past month or soundings which would of disturbed you during the night. I apologise that your were disturbed and have passed your feedback to...

Reviewed 5 weeks ago

We had our Christmas party here on Friday evening. The food was awful, the management was extremely rude, the staff were a joke. The bar staff over charged most of us on our drinks and when we pointed it out they just laughed. Someone lost their purse, when they told the "manager" he just shrugged his shoulders. The food tasted...

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Helpful?
Thank Wendy S
Alan S, General Manager at Park Inn by Radisson Harlow, responded to this review

Dear Wendy S Im disappointed to read your review regarding your Christmas party. I was surprised to read your comments with regards to my duty manager and knowing him I am sure he would be upset to think that your didn't find him helpful in regard to your colleagues purse but nonetheless I will address your comments with him. Thank...

Hoddesdon, United Kingdom
Reviewed 11 December 2016 via mobile

Stayed here one night. On arrival reception was poor. The young man however was only on his first day of temporary cover and tried his best to help us. Eventually the new Reception Manager came back to reception and took over our check in. Unfortunately it was her first week so more delay getting checked in. Although the young man...

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Helpful?
Thank Lesley W
Alan S, General Manager at Park Inn by Radisson Harlow, responded to this review

Dear LesleyW It is regret that I read your review after your recent stay. I am disappointed to read your comments in regard to the bedrooms that you were directed to and I will certainly share these with my Maintenance department. Please accept my apologies I was surprised to read your comments with regards to my Reception manager and knowing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Park Inn by Radisson Harlow

Address: Southern Way | M11 Jct 7, Harlow CM18 7BA, England
Region: United Kingdom > England > Essex > Harlow
Price Range: €53 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Harlow 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Park Inn By Radisson Harlow Hotel Harlow
Harlow Park Inn
Park Inn By Radisson Harlow Essex
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Harlow staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Harlow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room as close as it is to the reception, otherwise, you have to walk a lot.”
 of 5 bubbles dumid, 20 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles , 17 Jan 2017 | Read review
“find another hotel”
 of 5 bubbles Zanzibar48, 20 Dec 2016 | Read review
“Don't go here.”
 of 5 bubbles 680wendys, 19 Dec 2016 | Read review
“Ask for one close to reception if you dont want to walk far”
 of 5 bubbles 594migzm, 10 Nov 2016 | Read review
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