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Cottons Hotel & Spa

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Traveller (154)
Room & Suite (63)
Dining (37)
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Overview
  • Excellent48%
  • Very good30%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“lovely hotel”(49 reviews)
“girls night”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,094)
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1,081 results
Traveller rating
496
327
169
52
37
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Time of year
LanguageEnglish
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496
327
169
52
37
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All reviewsthe outdoor hot tublovely hotelgirls nightsauna and steam roomcoffee machinefresh milkhen partyleisure facilitieslovely touchevening mealafternoon teasandwichesfrom start to finishmanchester airportwhole experiencemain coursean overnight stay
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1 - 5 of 1,081 reviews
Reviewed 5 days ago via mobile

This hotel is mediocre all around. Breakfast, customer service and location are all disappointing. Customer Service: Routine tasks were promised but not fulfilled including sending a hotel receipt at the end of my stay. Communication was also poor. I once stayed on a Sunday and...More

Thank Bigris
Response from CottonsHotel, General Manager at Cottons Hotel & SpaResponded yesterday

Dear Guest, I'm sorry to hear you didn't enjoy the hotel. I would ask you to get in touch so we can put right the issues you experienced. Please contact me at your soonest opportunity. my email address is steveogden@cottonshotel.co.uk Best wishes, Steve General Manager

Reviewed 1 week ago

So 2nd visit to Cottons and again disappointed. Having been to several of the other group hotels, where we have always ad a fantastic time and children made to feel so welcome - to staying at Cottons and children not loving the time was a...More

2  Thank David B
Response from CottonsHotel, General Manager at Cottons Hotel & SpaResponded yesterday

Dear Guest, I'm sorry to hear of your experience at the hotel. Please could I ask you to get in touch with me so I can have the chance to put right the issues you experienced? My email address is steveogden@cottonshotel.co.uk Best wishes, Steve Ogden...More

Reviewed 1 week ago

My partner and I stayed here for a night and had a delicious full English breakfast which was included in the rate. The breakfast had celiac options. The room was lovely - very comfortable, clean and modern. We ate Sunday dinner (beef) here and it...More

Thank handt2k15
Response from CottonsHotel, General Manager at Cottons Hotel & SpaResponded yesterday

Dear Guest, Thank you for your review. Great to hear you enjoyed your visit, food and service. I hope to welcome you back in the future. Best wishes, Steve Ogden General Manager

Reviewed 1 week ago via mobile

Me and my partner stayed here for a spa break booked last minute as it was for a birthday surprise I called the hotel and asked if there was anything they were able to do, the staff were extremely friendly and left cupcakes in the...More

Thank Laura V
Response from CottonsHotel, General Manager at Cottons Hotel & SpaResponded yesterday

Dear Guest, Thank you for your review. Great to hear you enjoyed your visit. I apologise the food is limited in the spa area due to the nature of its location. Great to see the staff looked after you and personalised your stay. I hope...More

Reviewed 2 weeks ago via mobile

I am really sad to post this but I visited the Cottons Spa in early May for a pedicure. The young therapist managed to make my foot bleed with the pressure she applied with the foot buffer. I cried out to ask her to stop...More

Thank alist33
Response from CottonsHotel, Guest Relations Manager at Cottons Hotel & SpaResponded 1 week ago

Hi, we've been trying to make contact with you and I would be really grateful if you could email me directly on chloedowle@cottonshotel.co.uk so we can talk about this and resolve for you. Kind regards Chloe.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Knutsford
#4 Business Hotel in Knutsford
#6 Romantic Hotel in Knutsford
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$132 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Knutsford
#4 Business Hotel in Knutsford
#6 Romantic Hotel in Knutsford
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (154)
Room & Suite (63)
Dining (37)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Rebecca C
1 April 2018|
AnswerShow all 2 answers
Response from Susan E | Reviewed this property |
10am
0
Votes
660lynnel
15 December 2017|
Answer
Response from Susan E | Reviewed this property |
No sorry I go with my sister and they drive
0
Votes
DHendo
26 February 2017|
AnswerShow all 4 answers
Response from NicD86 | Reviewed this property |
The price will change depending on the room u r best checking direct
0
Votes
Room Tips
"Room 153 newly refurbished and on the ground floor."
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"Family rooms near the spa/pool are excellent as you can nip to and from the pool, as well as quiet as away..."
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"Couldn't really say but the bridal suite was lovely"
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"nicely posiitioned in rural Cheshire"
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