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The Cross Keys

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Traveller (18)
Room & Suite (3)
Overview
  • Excellent14%
  • Very good29%
  • Average20%
  • Poor18%
  • Terrible19%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Bar/Lounge
Pets Allowed
Dry Cleaning
All hotel details
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Reviews (181)
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48
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36
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LanguageEnglish
26
48
37
33
36
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All reviewsan updatebedding and towelsbreakfast was excellentstayed one nightbusiness staybit datedmanchester airport
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1 - 5 of 180 reviews
Reviewed 6 days ago via mobile

I visited the this hotel during the winter and the food was good and staff very helpful and I gave them a 4* review !!What has happened since ?? We couldn’t get hot food today as they stated someone had left the extractor fan on...More

Thank Gary P
Reviewed 2 weeks ago via mobile

I never leave bad reviews but I feel compelled to warn others about this place. I made several bookings in April for September, which were all confirmed on booking.com. a few days ago I received a short email from the property, indicating that I only...More

2  Thank 481isabella
Reviewed 2 weeks ago

Room I had out the back was probably the worst room I've ever stayed in. Greeted with a funny smell that I still can't place. Curtain in it was absolutely and indescribably filthy, everything else was old, tired and/or grimy. And I couldn't actually lock...More

1  Thank casie1
Reviewed 3 weeks ago via mobile

Rang ahead (mid morning) to make sure they would be able to accommodate party of 11 for lunch - ‘yes fine’ they said, so we booked for 2pm. Arrived just before 2pm and ordered 3 bottles of prosecco, at the same time noticing they had...More

1  Thank Gtvcj
Reviewed 15 June 2018

Staff firstly are ignorant, standing chatting, one girl was standing chewing gum, they also appeared to need to check their phone before serving , also we where told the kitchen was closed, REALLY at 5.45 pm on a Saturday, to be told by the guy...More

2  Thank sophisticatedsop2018
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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Non-Smoking Hotel
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$88 - US$117 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$88 - US$117 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (18)
Room & Suite (3)
Questions & Answers
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Room Tips
"Go somewhere else."
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"buy a tent"
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"Would not wish to comment"
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"Probably better in the extension at the back."
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