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Macdonald Elmers Court Hotel & Resort

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Macdonald Elmers Court Hotel & Resort
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1,457 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
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Reviewed 2 days ago NEWvia mobile

Mostly dated and shabby decor and furniture including the rooms accommodations, very rude receptionist when we arrived and needed to call maintenance to help us use the lights in the room. Wifi was also complicated. I can't believe such a place continues to exist and at such an expensive price??!! £50 would have been more suitable than £161/night!!

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Helpful?
Thank Ans211075
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Ans211075 Thank you for your review and Im sorry that you found the wifi complicated, clearly this is never our intention but I'm pleased that you made the most of the complimentary guest wifi and the speed was of sufficient level. My apologies for the confusion with the lights, perhaps it could be clearer that you are required to...

Chichester, United Kingdom
Reviewed 3 days ago NEW

My friend and I had an amazing Spa at this hotel! Upon arrival we were informed that we had been upgraded to a suite and we were stunned to find that we'd been booked into a gorgeous chalet type building with anything we could have wished for. We were so happy, especially as we had booked it on a low...

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Helpful?
Thank ChloeLiz91
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear ChloeLiz, Thank you so much for the lovely review of Elmers Court following your recent stay with us. I am delighted that you enjoyed the upgrade and it certainly sounds like you enjoyed the spa! we are a resort hotel and we are very popular with all types of guests including families and couples and many more I am...

Reviewed 3 days ago NEWvia mobile

I booked a break for my family to have a long weekend visiting Peppa Pig World, I thought I'd bought us a little taste of luxury in an exclusive Spa Hotel. How wrong I was. On arrival we drive up to the grand hotel entrance, the main building is beautiful and has opulent surroundings, we were greeted by promises of...

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Helpful?
Thank Andy B
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Andy B, Thank you for your review following your stay with us, thank you also for allowing me to respond to both reviews your party left. I am very sorry that your stay was less than perfect and clearly I was disturbed to hear of your comments. I do feel I should point out that I did agree to...

Saint-Guen, France
Reviewed 6 days ago NEW

We have previously had breaks in Macdonald complexes. Admittedly the last one was about ten years ago. We expected what we paid for. We booked a two night break at this hotel in the New Forest to end our all too brief trip to England. It was expensive £464 for two nights, 2 adults and one child. Our arrival was...

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Helpful?
Thank Jacqueline b
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Jacqueline B, Thank you for you review following your recent stay with us. I am very sorry that your stay was impeded by these issues, I have tried to call you and your husband to discuss these and I will try again as I feel that despite the team's very best efforts you have left with sour taste and...

New Forest, United Kingdom
Reviewed 1 week ago

Very relaxed breakfast room,man sat in his bath robe enjoying his breakfast.Called in for morning coffee,very nice,served by friendly staff with a shortbread biscuit.The room was sadly in need of refurbishment with a couple of huge wasps flying about and many cobwebs up on the triangular windows.

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Helpful?
Thank Carolyn B
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Carolyn B, Thank you for your review and Im pleased that you enjoyed the experience on the whole. I have already raised your issues with team and feel confident that these will be eradicated to ensure that your next experience is mcuh improved. We look forward to welcoming you back in the near future. David and the team

Surrey
Reviewed 1 week ago via mobile

We have stayed in many MacDonald Hotels around the UK and found them to be really good in terms of overall experience. However the Elmers Court was a disappointment to us. Do not expect to stay in the Manor House which dominates the advertising and brochure as rooms are separated from the main building in chalet style blocks. Ours was...

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Helpful?
Thank Peroni_Lad
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Peroni-Lad, Thank you for your review following your recent stay with us. I am sorry that your stay was anything less than perfect and I have shared your feedback with the team. We try very hard in our marketing to make it very clear that we are a resort hotel and that the hotel rooms are in the purpose...

Dunstable, United Kingdom
Reviewed 1 week ago

We were disappointed with our stay, grossly overpriced and definitely not 5 star. The room was spacious and comfortable but spoiled by the noise of people moving about in the room upstairs, not rowdy drunks just normal foot fall. The next issue was the dangerous over bath shower, totally unacceptable at this price. The excuse that it covers those who...

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Helpful?
Thank David G
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear David G, Thank you so much for taking the time to leave your review following your stay with us recently, clearly I was disappointed to read that your stay was anything less than perfect. You raise a valid point that we are not a 5 star property and neither do we market ourselves as such, I do apologise if...

Bristol, United Kingdom
Reviewed 1 week ago

This hotel enjoys beautiful grounds. The main hotel is a delight with everything you would hope for. The swimming pool and changing rooms are clean and staff are very curtious. We stayed in a suite, removed from the main hotel. This was well decorated and very comfortable. However the hotel is a strange mix. One hand it's a manor house...

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Helpful?
Thank truecelt
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Truecelt, Thank you for your balanced review of Elmers Court following your recent stay with us. I have shared your feedback with the team regarding the cleanliness and courteous nature of the staff here, thank you. we do market ourselves as a resort and do all we can to inform the wide range of guests that we entertain of...

Reviewed 1 week ago

booked a 2 bed apartment which to be fair was a great size. the beds were too short!! my feet literally were off the bed and im just 5'7 in height. meant to stay for 2 nights but came home back to london the night before as we missed our home. lol. the Hotel is ok, the grounds is beaufitul...

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Helpful?
Thank Monica B
United kingdom
Reviewed 1 week ago

Stayed here for a wedding paid £150 for a room with breakfast was expecting to stay in the house which is very old and historic but was disappointed to find out our room was in a butlins style chalet very basic considering the price breakfast was ok but understaffed so long wait for tea and toast which strangely was made...

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Helpful?
Thank Sarah H
David K, General Manager at Macdonald Elmers Court Hotel & Resort, responded to this review

Dear Sara H, Thank you for review of Elmers Court following your recent stay for a wedding. We feel that we do as much as we can to inform our guests prior to arrival that our hotel rooms are not in the manor house, we market ourselves as a resort and our purpose built courtyard rooms are very popular so...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the stunning Solent Coast, this New Forest hotel is only 15 minutes' walk from the nearby town of Lymington. Set in a manor house dating from 1820 and surrounded by 23 acres of private grounds, the Macdonald Elmers Court Hotel & Resort is the ideal venue for a weekend break or a romantic wedding in the Hampshire countryside. Swim in the indoor or seasonal outdoor pool, book in for a spa treatment, dine in the elegant Waterford Restaurant or simply relax in the spacious accommodation. ... more   less 

Additional Information about Macdonald Elmers Court Hotel & Resort

Address: South Baddesley Road, New Forest, Lymington SO41 5ZB, England
Region: United Kingdom > England > Hampshire > New Forest > Lymington
Price Range: €114 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Elmers Court Hotel & Resort 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Macdonald Elmers Court Hotel Lymington
Macdonald Elmers Court Hotel And Resort
Macdonald Elmers Court Lymington
Elmers Court
Macdonald Elmers Court Hotel & Resort Lymington, New Forest
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Elmers Court Hotel & Resort staff and other travellers.
5 questions
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Tring, United Kingdom

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Questions? Get answers from Macdonald Elmers Court Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 22a. Noisy neighbor!”
439jacquelineb, 20 Apr 2017 | Read review
“Ask to stay in the main house”
sarahhT2412KV, 17 Apr 2017 | Read review
“No 7 Suite by the steak-club is so convenient for the pool, spa.”
819lesleys, 14 Apr 2017 | Read review
“Second floor rooms”
hollieadducci, 21 Mar 2017 | Read review
“Rooms away from main house, ground floor lacked privacy.”
corao150, 13 Mar 2017 | Read review
5 of 5