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The Chase Hotel

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Traveller (47)
Room & Suite (22)
Dining (14)
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Overview
  • Excellent30%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“afternoon tea”(51 reviews)
“town centre”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (527)
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523 results
Traveller rating
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107
48
20
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162
186
107
48
20
Show reviews that mention
All reviewsharry's restaurantafternoon teatown centrejacuzzi bathextensive groundslovely hotelstandard roomgroupon voucherlovely groundsno lifta large car parkentrance hallfull pricewithin easy walking distanceplenty of parkingweekend breakfour poster
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101 - 105 of 523 reviews
Reviewed 18 February 2017 via mobile

We needed a hotel in Ross on Wye to meet friends for a meal. We had eaten at the chase but never stayed. The rooms look alright on the website but in reality are very nice. A large comfortable bed in a good size room...More

1  Thank Ronald E
Reviewed 27 January 2017

This is a hotel that I stay at from time to time and it usually provides excellent service. Unfortunately, the night I chose to stay was also chosen by the local farmers for a gathering - dozens of them - and the kitchen really struggled...More

Thank colinallum
Reviewed 20 January 2017

Stayed here Jan 2017. Room was not massive but was clean and the bed was comfortable. We were there as part of a conference and there was 70 of us eating a set evening meal which was delicious and the service was great. I can...More

Thank Kathryn M
Reviewed 18 January 2017

From initial booking right through to the dinner, everyone was very helpful and friendly. The food was excellent and very good value for money. Service was very good. Our group will definitely use The Chase again.

Thank Maharg2013
Reviewed 5 January 2017

Nice Hotel, Good Location - VERY POOR Customer Service I booked an overnight stay in The Chase with my 9 year old daughter. We are frequent visitors to Ross-on-Wye, my daughter asked to stay in The Chase as it is close to a friends business...More

4  Thank chrishudson9
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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (47)
Room & Suite (22)
Dining (14)
Business Centre & Event Rooms (3)
Questions & Answers
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Alison F
Hi there! I'm Chair of Ross-Conde Twinning. On the last Saturday in April we are booked with you for our 40th Anniversary dinner, preceded by a Mayor's reception, all kicking off at 18:30. It is going to be a very large group of people, over 100... You've given us an excellent menu for the evening with choices for each course. It looks super, we're very pleased with it indeed but I have a question regarding children. As far as I understand, we can use the kids' menu at £10 for children up to 10 or a half-portion from the main menu for half the main menu price. I passed this on to my French counterpart who is currently obtaining menu choices from the French who will be coming. She has asked me about young teens, so 11 to say 16 year-olds. She wished to know two things: - are teens (up to a certain age) allowed to choose from the kids' menu if they prefer? - up to what age does the half-price for a half-portion deal go? In France, amazingly, they seem to have access to child's price menus up to 18 or at the very least least 2 levels of children's portion/price so she is shocked that it only goes up to 10 years old. I'd be very pleased to hear back from you even if the answer is a simple no to each of her questions. We will make sure you receive all the choices well before the date and look forward enormously to celebrating this event at the Chase Hotel! All the best, Alison
18 March 2018|
AnswerShow all 2 answers
Response from cousinten | Reviewed this property |
I'm sure the owners of this hotel will do all they can to make your visit special. I say this from experience, and would always recommend The Chase most highly.
1
Vote
Nick G
4 February 2018|
Answer
Response from Deborah P | Property representative |
Hi Nick, we only allow assistance dogs in rooms.
0
Votes
julie f
17 November 2016|
AnswerShow all 3 answers
Response from Deborah P | Property representative |
Hello, no there are not irons in the rooms, but if you ask at reception they will arrange for an iron and ironing board to be brought to your room.
1
Vote
Room Tips
"Room 2 is large and quiet but the bed is not as soft and comfortable as it could be"
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"In room 4. The corridor outside the room leads to majority of rooms, the floor boards squeak and you can..."
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"Only access to upper rooms is a grand staircase. No lifts."
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"Don't bother upgrading to an executive room"
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