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The Royal Hotel

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The Royal Hotel
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1,023 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Reviewed 2 days ago NEW

This is a lovely hotel in picturesque location. On arrival the carpark was full. I went into the hotel to see if there was anywhere else to park. I was advised that the carpark is on first come, first served basis, but that people were coming and going all the time and in the meantime you could park on the...

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Helpful?
Thank Anj_N_83
Reviewed 6 days ago NEWvia mobile

Lovely hotel, very comfortable and clean room and family friendly with travel cot and high chair available for my baby. Staff very accommodating, friendly and helpful, especially Carrie. Will definately stay again.

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Thank Rachel D
Ross-on-Wye, United Kingdom
Reviewed 6 days ago NEW

We had a family meal but I was a little disappointed that although the order was made and I was assured I would have no sauce on the fish it came out in correctly. I sent it back as I was not happy and by the time it came back the rest of the family had nearly finished eating.

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Thank alexlilwall
Llandeilo, United Kingdom
Reviewed 1 week ago

stayed on Saturday 11/02/17. we arrived late after watching the rugby in Cardiff but received a fantastic welcome from the staff even though we could see they were busy. found the room eventually lots of twisty corridors but that's what you expect from an old building. We ate in the restaurant food and service again excellent and retired early as...

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Thank Geraint P
Dudley, England
Reviewed 1 week ago

Stayed here for one night. Staff really friendly and always willing to help. It's a huge hotel spread over many floors. Food and drink very good and at a reasonable price. Great views looking over the river and countryside. Only downside for us there was no hot water for a shower the next morning. Spoke to reception and they gave...

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Thank BLACK_COUNTRY_LAD
Stratford-upon-Avon, United Kingdom
Reviewed 2 weeks ago

An afternoon in the bar for a few beers followed by a delicious dinner, overnight stay in a great room which was very well appointed. Breakfast was spot on with all you could want served by bubbly staff. Look forward to our next visit.

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Thank christoferson
Manchester
Reviewed 2 weeks ago via mobile

Stayed here for two nights and couldn't fault it. The staff are friendly and helpful. The breakfast menu was extensive and the food was excellent. The room was spacious, nicely decorated with a large ensuite bathroom. Would recommend this hotel for a stay.

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Thank linyat68
Calgary, Canada
Reviewed 2 weeks ago

Decided to pop in for a cooked breakfast and see if it would be somewhere we'd want to stay. Maybe January 1st was not a good day. The staff were indifferent. We took our seats but were ignored and eventually walked over to the bar to order from the young girl. She had not said a word to us. The...

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Thank Coffee4usagain
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We apologise that you did not experience the usual friendly and attentive service that our team provide as detailed in the hundreds of reviews published on this site. I do hope that you brought your issues to our duty managers attention at the time. Although your review relates to a visit over a month ago I am sure...

Weston-super-Mare, United Kingdom
Reviewed 3 weeks ago

We have stayed at this hotel now several times and on each occasion the standard has been high. It has a very nice atmosphere. The staff are very friendly and helpful, the food good and the rooms are lovely. I hope the high standard continues. Ross on Wye is a lovely little town. People are so friendly.

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Thank Morgankane1
Reviewed 3 weeks ago via mobile

My husband and I stayed at The Royal for two nights. The staff were very friendly, the room was spacious and comfortable with wonderful views. The meal we had in the bar before 6 was reasonably priced and there was plenty of it.

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Thank swanseal
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guests Thank you for this lovely review. We are so glad that you were happy with your stay. We look forward to welcoming you in the future. Sally & Matthew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about The Royal Hotel

Address: Royal Parade, Ross-on-Wye HR9 5HZ, England
Region: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range: €87 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hotel staff and other travellers.
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Questions? Get answers from The Royal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 26 is amazing”
 of 5 bubbles Anj_N_83, 18 Feb 2017 | Read review
“Have not been resident”
 of 5 bubbles alexlilwall, 14 Feb 2017 | Read review
“ask for balcony and valley view”
 of 5 bubbles 511geraintp, 13 Feb 2017 | Read review
“The rooms to the rear of the building I feel are the best. It is a modern block attached to an old building. No squeaky floor boards.”
 of 5 bubbles Morgankane1, 30 Jan 2017 | Read review
“Stayed in the newer rooms in the hotel (room 37) overlooking the Wye River. Very spacious, beds comfortable and room temperature excellent.”
 of 5 bubbles TCPar72, 23 Jan 2017 | Read review
5 of 5