Stayed here a number of times and it’s easily the best of the hotels in the area . Easy check in . Loads of parking . Rooms simple but comfortable . A bit of road noise so make sure you book a room overlooking the car park Food was ok too with a very relaxed bar , restaurant vibe . I must say one big thank you to El who was very sweet and understanding when my brother became ill whilst eating . In fact all the staff were very friendly and efficient. I’ll stay again
Rooms - especially bathrooms - in need for a renovation/update. TV not working, power outlet not connected. No USB or non-UK power outlet. Price and Offering not in sync. Service trying but with limited success. Would definitely choose different place next time in the area.
You should take cash. After all this time you’re still making it out to be the devil. When we literally touch everything else and exchange everything else, I’m a guest SLEEPING in your hotel for goodness sake. Disappointing. The management and company should be ashamed of this policy. Cash is king. It’s worked amazingly for 2000 years.
When you can fly to Rome and back and enjoy a night accommodation for the same price as a night on a business estate just outside Warrington, you know you’ve been done. This place is like a youth club with rooms. Absolute joke menu where £30’for a steak because you’re “on an industrial estate” is ok
I need to travel to business to Warrington fairly regularly and mainly stay at the Pentahotel because of its close proximity to Birchwood Park. However if there was another alternative I would definitely use it. It is overpriced, the food at dinner is limited, shrinking in size but increasing in price, the rooms often have faults (tv not working, sink not plumbed in) and they often charge you for the room when your company has already paid in advance. I heard that Premier Inn was due to open a site close by before the pandemic which would have been great and made the Pentahotel up its game. Having said all this the staff are very friendly and helpful
This is a perfectly adequate hotel, and scores well because of the design and customer service, however, certain issues means that it just ls a let down. I'd like to be able to give a half star, because 3 seems too harsh, but there are good reasons for the "average" score. Firstly, the room. Good bed, but let down by truly awful pillows. This in turn meant I got less than 4 hours sleep between 11pm and 7am, as I just wasn't comfortable. I mention in the title that you are a captive audience, I knew that before I went, but my word, the restaurant knows that as the prices are more expensive than quality places in my home city of London. You'd think Warrington would be cheaper, but you'd be mistaken. Service wasn't exactly fast either. The food is OK, but nothing to shout about. Back to the room, the TV system is outdated, and anything on the website that talks about premium tv is wrong. They've got the majority of Freeview channels (missing some of the radio stations), and everything was just in standard definition This is mentioned because if you can get the remote to actually control the tv in a timely manner you could actually watch some TV. It took me about 20 seconds to change channels at times. Thankfully, I could work out the mess of cabling and just ended up plugging my my laptop via the HDMI. Maybe having a spare cable and a way to do this for other guests would be a better option (like Premier Inn have). Room Choice. I had a room overlooking the road, and it seemed very noisy when I got there. I realised there was a vent on the window that was open, and closed this which kept noise down - just a shame about those pillows eh? If you want something quieter, request one looking at the (beautiful) car park. WiFi was faster than mentioned on other reviews, and a couple of speed tests had it around 8mb download, which in this day and age is shocking. Thankfully, I had 5G on the Three Network, giving me around 300mb, so ended up tethering throughout my stay. Only one night, and that was plenty, I'd have to bring my own pillow if I were to stay here again. Could do better, could be more reasonably priced in the restaurant, and maybe just ask how my stay was when I check out please? M…
I really like staying at this hotel. It’s quirky, the beds are comfortable and the breakfast good. The reason why I marked it down this time was that my bedroom door wouldn’t lock and I had to go out. I reported it to the reception and someone said I could go out and it will be sorted out straight away. I then saw a person going to my room. I got back late and the person who went upstairs obviously gave up and the door was still unlocked with all my “stuff” fortunately still in there. What can I say?
Its a quirky kind of shabby chic hotel, with a open bar/dining area, coplete with pool table and corner sofas. Staff were friendly, and drinks prices were not to expensive for a hotel. The hotel consists of 4 floors I think, we were on the 3rd, lifts available so not to strenuous getting up and down. Rooms were abit basic, but had tea & coffee facilities, with en-suite shower and toilet. Room decor quirky again, but not over the top, but quite minimalistic. Hotel was clean overall, my only grumble was having to play £4.00 per night for parking. Decent budget hotel
Great hotel close to the M6. Rooms are basic but very comfortable. Shower was great and toiletries are great too. Reception, bar and dining area decorated well with a good vibe and atmosphere. Breakfast selection was good for a vegetarian/vegan diner. Also have gluten free bread on request and a chilled option of soya milk too. Short stay when travelling but worth the money and would return again soon.
We booked two rooms for one night 6th November, on arrival I was made welcome by the receptionist, then again by the two members of staff on duty, meals were really nice, all 4 of us enjoyed, Thank you.