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Travelodge Ashford

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Travelodge Ashford
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334 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Bury St Edmunds, United Kingdom
2 reviews
Reviewed yesterday NEW

website glitch caused double payment. online booking showed one price but when wished to upgrade then dates changed unseen and was charged. cancellation caused charge to be made and not refunded. very noisy laundry delivery at 0530 hours was extremely annoying and loss of sleep ruined remainder of day

Review collected in partnership with Travelodge

Helpful?
Thank ClaridgeB
Norwich, United Kingdom
1 review
Reviewed 2 weeks ago

Just stayed for the very first time at the Travel Lodge in Ashford following a day in Calais and we were amazed at the quality of the room, the cleanliness, lovely staff and substantial and very good breakfast and if you have kids, they eat free.

Review collected in partnership with Travelodge

Helpful?
Thank davidfP9351LS
Weymouth, United Kingdom
1 review
Reviewed 2 weeks ago

Expected 3 rooms booked as same booking to be close together, in fact 1 room was actually in another block. Being November we expected heating on but I room had broken heating and although extra bedding was provided no one appeared interested.

Review collected in partnership with Travelodge

Helpful?
Thank 682barryf
TravelodgeUK, Shannon From the Social Media Team at Travelodge Ashford, responded to this review

We apologise for the issues you experienced during your stay with us at Travelodge Ashford. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your review. We... More 

Benfleet, United Kingdom
1 review
Reviewed 2 weeks ago

He staff were very friendly and helpful and it was in a great location, would reccomend to friends and family and definitely visit again. It was clean and comfortable and spacious enough to relax in. Really enjoyed our stay

Review collected in partnership with Travelodge

Helpful?
Thank alisoncC1046QG
Tiverton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed in room 317 on the 6th November. The room was a little shabby as were the lift and landings. But the bathroom was awful. Water leaking from behind the toilet and there were stains in the bath. But the bed was comfortable and clean but very noisy neighbours shouting in the corridor at 1am made for a poor nights... More 

Helpful?
Thank mickeymad00
Oostkamp
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago

Located in an area with some restaurants and cinema. Free parking on site. Hotel corridors need some maintenance. Room was very cold when entering, but heated up very quick. Good sleep quality, no noise at all. Basic hot and cold breakfast. Overall unbeatable price for the quality.

Review collected in partnership with Travelodge

Helpful?
Thank LovaBrug
TravelodgeUK, Niki from The Social Media Team at Travelodge Ashford, responded to this review

Many thanks for your review. It’s great that you were happy with the location of the hotel and that you found your room to be quiet. We strive to provide a positive experience and are happy to see this was the case. Thank you again for your review and we hope to see you again soon. More 

Colwyn Bay, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Good location, I've stayed here many times, but looking a bit worn and the room I had on my last occasion had noisy machinery next to me room that made my bed vibrate. The staff were sympathetic and moved me. I was offered a 50% credit voucher, which I have get to receive.

Review collected in partnership with Travelodge

Helpful?
Thank andmor2010
TravelodgeUK, Remy from the Social Media Team at Travelodge Ashford, responded to this review

Thank you for your review. We're sorry to learn internal machinery noises disturbed your time with us, however we're pleased our staff members were able to assist you. We're also pleased you found our hotel location to be good. Thank you for making us aware of your experience and we hope to welcome you back to Travelodge soon. More 

Burton upon Trent, United Kingdom
2 reviews
Reviewed 3 weeks ago

Arrival was good, carparking free and plentiful, bedroom & bathroom very clean ( heated mirror too), good Wi-Fi ( paid £3 on business), close to motorway and festival park event but really quiet, the room heated up quickly once it was switched on, bed was comfort ( suited me anyway), breakfast was good and eat as much as I wanted... More 

Review collected in partnership with Travelodge

Helpful?
Thank BiSJohn
Ashford, United Kingdom
1 review
Reviewed 4 weeks ago via mobile

Only a few Freeview channels. Heating wasn't on by default and had to be turned on at 2am when the temperature plunged. Nice staff and cheaper than Premier Inn, but quite basic. Given the choice I would go elsewhere if the price wasnt much different.

Helpful?
Thank Robin N
TravelodgeUK, Niki from The Social Media Team at Travelodge Ashford, responded to this review

Many thanks for your review. It’s great that you found the staff to be helpful during your stay with us. We are sorry to learn that you found your room to be cold as we aim to provide a comfortable stay to all our guests. We will be sure to pass your comment onto the hotel manager and we hope... More 

Bournemouth, United Kingdom
1 review
Reviewed 4 weeks ago

During my two week stay I stayed in two different rooms and was disappointed by both! Not only did the rooms require rejuvenation, with stained baths, stained carpets and dodgy connections with the bathroom lights, but the water pressure was terrible. The bed linen had stains in the 2nd room I stayed in and in both I was provided towels... More 

Review collected in partnership with Travelodge

Helpful?
Thank Georgette G
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Ashford, responded to this review

Thank you for submitting your review of our Ashford Travelodge. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your feedback... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Ashford

Address: Eureka Leisure Park | Rutherford Road, Ashford TN25 4BN, England
Region: United Kingdom > England > Kent > Ashford
Price Range: €54 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Ashford 2*
Number of rooms: 111
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Also Known As:
Travelodge Ashford Hotel Ashford
Ashford Travel Lodge
Ashford Travelodge
Travel Lodge Ashford
Travelodge Ashford Kent
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Ashford staff and other travellers.
7 questions
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8 months ago
Sunderland, United Kingdom
over a year ago
Norwich, United Kingdom
over a year ago

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Questions? Get answers from Travelodge Ashford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The family room was marvellous, double bed an single bed”
 of 5 bubbles PAllen9291, 31 Oct 2016 | Read review
“Use the premier Inn across the road.”
 of 5 bubbles jimmP9845WW, 30 Oct 2016 | Read review
“All rooms OK.”
 of 5 bubbles B7152FJpeterw, 26 Sep 2016 | Read review
“Ask for a room away from the car park. The hotel's proximity to the channel tunnel means people are moving cars early and late”
 of 5 bubbles M2714LYrebeccas, 24 Sep 2016 | Read review
“Rooms on the second floor are way to HOT - request ground floor !!!!”
 of 5 bubbles Team_Flappa_2010, 6 Sep 2016 | Read review
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