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Holiday Inn Ashford - Central

Expedia.comUS$87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$199*
US$87*
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US$88*
US$88*
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Holiday Inn Ashford - Central
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580 Reviews from our TripAdvisor Community

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Showing 544: English reviews
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Chatham, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here for a wedding, booked one room when we phoned for a second was told hotel was 100% booked, there was something about how quick the person on the phone answered me I didn't trust so look online and there were four rooms. Much higher price but they were deluxe and we really wanted to stay so booked....

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Helpful?
Thank Lynn M
Bourne, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

Great place to stay in the Ashford area with excellent staff particularly in the bar and restaurant. The restaurant food is good, although as one would expect, it's a little high on price - Lamb Shank is recommended at £17.50. The restaurant is a lovely old barn - not sure if it is original on this site or a reconstruction,...

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Thank mikesierra
About Hotel's Favourite Review
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear mikesierra, Thank you so much for your 5 star review. I was absolutely delighted to hear that our staff were excellent and you enjoyed good food. I'm pleased that you liked our restaurant which is transformed from a 17th century barn and I hope that we can welcome you back soon. Kind regards, Glyn Jones General Manager

Dorset, United Kingdom
Reviewed 3 days ago NEW

Stayed for one night. Check in good, room good although a long way from reception and no lift. Probably my fault because I didn't check details beforehand and should have done because my wife is partly disabled. We had breakfast which wasn't up to the usual buffet standard, either undercooked or overcooked, looked tired, that said the lady in charge...

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Thank farmerphil60
Surrey
Reviewed 4 days ago NEWvia mobile

I would never stay here again,only one receptionist on when checking in, took 15 minutes just to check in,got to my room and the shower was full of hair from previous guest,the only positive was housekeeping team who brought iron/board after 45 minutes wait

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Thank Shaun M
Sutton in Ashfield, United Kingdom
Reviewed 3 weeks ago via mobile

Checked in with a welcome went to my room and bathrooms updated yet the room was dated itself. 1st night ordered lasagne and was burnt to a crisp on the underside but just put it off as a mishap. 2nd night ordered room service took 45 mins and when it came half was wrong so rang to sort it out...

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Helpful?
Thank Grego1985
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Grego1985, Thank you for your review. Please accept my sincere apologies that you did not enjoy your meals whilst staying at our hotel. Your feedback is very much appreciated and has been given to our Kitchen and Restaurant team. I do hope that we will be able to welcome you back in the future. Kind regards, Glyn Jones General...

Port Neches, Texas
Reviewed 4 weeks ago via mobile

The hotel was adequate, and the rooms are nice and clean. However, the hotel is in need of a facelift. At some point it had been renovated yet still maintained the original charm. That needs to be done again. We had quite a bit of trouble making reservations since we were reserving two rooms for only two adults. Because we...

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Helpful?
Thank vega6
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear vega6, Thank you for your review of your recent stay with us. I am pleased to confirm that there is an on-going investment plan in place and that the character of the building will be at the forefront of this. I am sorry that a number of issues impacted on your stay and I have shared your feedback with...

Essex
Reviewed 20 April 2017 via mobile

I stayed here recently on a trip to Ashford and found the hotel to be very good. Easy to find, smooth check in despite booking.com error in room type. Friendly staff, well appointed room. The only slight negative was the time it took to get served at the bar. My top tip... There is a Harvester less than 2 minutes...

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Thank BB3LL
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear BB3LL, Thank you for your review. I was delighted to hear that you had a pleasant stay and hope we can welcome you back in the future. Kind regards, Glyn Jones General Manager

Basingstoke, United Kingdom
Reviewed 19 April 2017

I had to go to Ashford for a funeral, so needed a hotel that was comfortable (so I could relax and take my mind off it the night before) and in a convenient location. This hotel did both of those things. I had to get a lift to the hotel, but there were lots of taxis so it was easy...

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2Thank Suzie R
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Suzie R, Thank you so much for your review. I was delighted to hear that our staff were friendly and you would recommend our hotel. I'm pleased that you had a comfortable stay with us. Kind regards, Glyn Jones General Manager

Reviewed 16 April 2017 via mobile

Stayed here for 1 night's stay with a friend to escape the kids! :-) There was a wedding on but didn't disturb us in any way. Nice modern, clean room. Friendly staff, great breakfast selection. Would stay again.

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Helpful?
Thank ShazMcA
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear ShazMcA, Thank you for your review. I was pleased to hear that you had a comfortable stay and our staff were friendly. I hope that we can welcome you back again. Kind regards, Glyn Jones General Manager

Reviewed 15 April 2017 via mobile

When it came to the check in experience and housekeeping , no complaints as service levels were good and to standard. Nice quiet location and you should get a good nights sleep. One strange thing was that the centrally controlled heating/air conditioning is centrally controlled and for this time of the year the settings were too warm...had to turn the...

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Helpful?
Thank 649rasam
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear 649rasam, Thank you for your review. I was delighted to hear that overall you received good service and our quiet location suited you. Please accept my sincere apologies for the issue you experienced in the bar, your feedback has been shared with our Food & Beverage Manager. I do hope that we can welcome you back in the future....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Ashford Central is ideally situated to meet the needs of both business and leisure travellers. The hotel is within easy reach of the Eurostar terminal at Ashford International Station, with links to Disneyland Paris. The hotel is also close to M20 Motorway, Canterbury, Eurotunnel Le Shuttle & Dover Ferry Port for City D'Europe. The hotel offers rooms ranging from Executive, Accessible to Family rooms which are all fully air-conditioned with high-speed Internet access in all the bedrooms, meeting rooms and lounge/lobby. The venue is licensed for civil weddings and can accommodate large parties up to 140 guests with a private bar. There are 6 meeting rooms with air conditioning & natural daylight available for small and large scale meetings. Holiday Inn Ashford Central provides an ideal base for visiting local attractions including: Canterbury Cathedral, Leeds Castle, Howletts & Port Lympne Wild Animal Park, Romney & Hythe Dymchurch Railway & McArthur Glen Designer Shopping Outlet. ... more   less 

Additional Information about Holiday Inn Ashford - Central

Address: Canterbury Road, Ashford TN24 8QQ, England
Region: United Kingdom > England > Kent > Ashford
Price Range: €73 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ashford - Central 3*
Number of rooms: 103
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Also Known As:
Holiday Inn Ashford - Central Hotel Ashford
Ashford Holiday Inn
Holiday Inn Ashford - Central Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ashford - Central staff and other travellers.
11 questions
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Notts
2 months ago
6 months ago
Reading, United Kingdom
9 months ago

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Questions? Get answers from Holiday Inn Ashford - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift and some rooms a long way from reception”
farmerphil60, 23 May 2017 | Read review
“Inform reception of any specific requirements when you book/check in”
SmudgeWestWales, 5 Jan 2017 | Read review
“Ate at restaurant only”
carolpi2015, 30 Nov 2016 | Read review
“Try the Ashford International nearby”
Denners01, 30 Oct 2016 | Read review
“Rooms on the south side are quieter" "Corner suites are large and sunny"”
AlanBristolDivots, 16 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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