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Cromwell Lodge

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Cromwell Lodge
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517 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Birmingham, United Kingdom
Reviewed 16 September 2015

Nice hotel... although it is extremely dated, the rooms are all on a slant, Its pot look on the type of room you.... if you are near the kitche be prepared for 11pm music and a 6am musical wake up from the chefs. ALthough most fo the staff are nice.... they are shockingly untrained; An Example... I had to tell...

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Helpful?
Thank R S
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to provide us with this useful feedback. I’m glad that you enjoyed your stay, in particular your breakfast, at the Cromwell Lodge hotel. I apologise that you were disturbed by noise during your stay – this point has been raised to our kitchen staff and we will be paying closer attention to noise levels...

Hockley, Essex
Reviewed 15 September 2015

Typical Olde English Inns standard run by Greene King . The breakfasts were of good quality and generous proportions with a varied menu of continental and traditional. Typical pub fayre for dinner but again , well cooked and generous. The Lodge is on the opposite side of the road to the start of the main town centre with plenty to...

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Helpful?
Thank Allan B
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for staying with us at the Cromwell Lodge and sharing your comments with us. It is encouraging to hear that you enjoyed your stay, in particular the service that our staff provided for you. Hopefully we can welcome you back in the future and continue to offer the great service that we are so proud of.

Lutterworth
Reviewed 14 September 2015

Hotel building dates back to 17th century so floorboards creak, floors aren't always level and walls aren't straight. Hotel is full of character but is somewhat tired and in need of a lick of paint and lots of TLC. Rather too much painted woodchip for my liking. Silly basic errors - had to ask for a second bath towel, bedside...

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Helpful?
Thank Pedrolutterworth
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely comments with regards to the Cromwell Lodge. We also love the charm and character of our hotel but I am sorry to hear that some of the aspects of your room fell below your expectations. We endeavour to carry out required maintenance promptly so I appreciate you bringing these points to our attention

Reigate, United Kingdom
Reviewed 9 September 2015

There were some really good things about this hotel. It is a very old characterful building with an attractive garden. The charming manager tried very hard to make our stay perfect. Our evening meal was better than good. The location is very convenient, and the room rates and food prices are excellent. There is a free car park behind the...

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Helpful?
Thank maisielane
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Firstly, we would like to thank you for your feedback regarding our location, staff and garden. We are very proud of all of these aspects of the hotel. However, we are very sorry that your experience of our rooms was less than perfect. We are currently in the process of refurbishing the hotel and hope we can welcome you back...

Newcastle, United Kingdom
Reviewed 5 September 2015

Single room of which the hotel has only one. Great location for reaching the village of Cropredy where the 3 day music festival is held. Stay was for 5 nights. If coming to festival book well ahead. Dining room at breakfast time very understaffed lovely people and as a consequence service was very slow.

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Helpful?
Thank richard h
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are very pleased you had a pleasant stay and happy that we were able to add to your festival experience. We really appreciate your comments regarding our breakfast service and hope to ensure that we take your feedback on board. All feedback is invaluable to us to ensure that we are always meeting the standards of you, the customer....

Banbury, United Kingdom
Reviewed 5 September 2015

On the 1st august, after 2 and a half years of planning, myself and my, now, wife had a blessing and a sit down meal with our guests followed by an evening reception with disco buffet and karaoke at the Cromwell lodge hotel. Well i dont really have enough words to express how amazing the venue and staff were. Nothing...

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Thank Adam L
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Firstly, thank you very much for your positive feedback. We are so pleased we were able to help ensure that your wedding day was as perfect as possible. We will pass on your comments regarding the service and food to our staff and we all look forward to seeing you, your wife and friends very soon

Burghead, United Kingdom
Reviewed 5 September 2015

The hotel is never a 4 star,I would give it 2.The whole place is shabby and smells of damp which is clearly visible,with paper hanging off doors don't close properly and shower was needing a good scrub.On a positive note staff were lovely and helpful and food ok.Would never go back all our clothes stunk of dampness for £100 would...

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Helpful?
Thank Helen R
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for sharing your comments with us and enabling us to improve the overall experience. We are delighted to hear that you were impressed with our staff, and will make sure to pass on your positive feedback as this is an aspect of our hotel that we are very proud of

CATFORD
Reviewed 3 September 2015

Had 2 nights there, staff very helpful, room comfortable, food good, very well cooked and always hot, staff at breakfast were happy which always helps early in the day. Lovely hotel overall. Great area too.

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Helpful?
Thank OLSPN
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you very much for sharing your positive feedback with us, we are very pleased you had a pleasant stay. We would love to welcome you back should you ever pass through Banbury again

Plymouth
Reviewed 31 August 2015

We've stayed at the Cromwell many times, and will stay again, as its location is ideal for our visits to family. But would I recommend it to anyone else? Well, not in its present condition. I suppose I'm writing this review in the hope that someone in Old English Inns senior management will finally realise the need to spend some...

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Helpful?
Thank Sandy1949
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Firstly, thank you for sharing your comments with us and allowing us the opportunity to improve on your experiences. We are pleased to hear that you are frequent visitors, and certainly hope to see you again in future next time you are visiting family in the area. However, we are sorry to hear that your experience during your most recent...

Belfast, United Kingdom
Reviewed 21 August 2015

my stay was very good I will keep going back all staff were pleasant and helpful also has a lovely garden were you can have a quite drink I told all my friends to stay there if and when they are in banbury the town is on your doorstep bus and trains10mins a way shoping is very good

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1Thank daniel c
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for sharing your positive feedback not only with us, but also with your friends. It is excellent to hear that you had such an enjoyable stay, and we look forward to seeing you and hopefully your friends in future.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service

Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Region: United Kingdom > England > Oxfordshire > Banbury
Price Range: €67 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
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Also Known As:
Cromwell Hotel Banbury
Cromwell Lodge Banbury, Oxfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Cromwell Lodge staff and other travellers.
5 questions
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Marlow, United Kingdom
2 months ago

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Questions? Get answers from Cromwell Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only saw our room!”
 of 5 bubbles del316, 25 Mar 2017 | Read review
“Avoid room 3 - noise from generators/fans”
 of 5 bubbles WLT83, 2 Feb 2017 | Read review
“Ground floor rooms available for those with mobility issues who cannot manage stairs.”
 of 5 bubbles patw523, 20 Jan 2017 | Read review
“Avoid the room over the function room or bar”
 of 5 bubbles 41lesg, 2 Jan 2017 | Read review
“No wifi worked not suitable for business”
 of 5 bubbles Lainie-Bramerton, 3 Dec 2016 | Read review
5 of 5