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Old Hall

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Old Hall
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1,001 Reviews from our TripAdvisor Community

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Showing 992: English reviews
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Newcastle-under-Lyme, United Kingdom
Reviewed 5 days ago NEW

I would like to give my take on this hotel. We stayed in room 42, the room clean and spacious. The bathroom was clean except for the underneath of the toilet seat, which is a little strange as it just needed a good clean. why some cleaners don't look under the toilet seat just amazes me. I would like to...

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Helpful?
Thank chris c
Macclesfield Cheshire
Reviewed 1 week ago

Call in here occasionally, enjoy the food and the building. If there was a clock you would here it ticking! There is no atmosphere, just the hum of peoples conversations. Maybe suitable background music would improve the ambiance of this lovely old place. Ate here yesterday, the halloumi salad was tasty and quite delicious finished it all. I like it...

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Helpful?
Thank Jeanniebeenthere
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. Its great to hear that you had an enjoyable meal with us yesterday, We will most certainly take your comments on board. We hope to welcome you back again soon. Kind Regards Sally Potter General Manager

Phoenix, Arizona, United States
Reviewed 2 weeks ago

Their wine bar is a great place to catch up with friends and their hotel rooms are quaint and charming. The only downfall is it is old. If you are looking for a glamorous, modern property, this probably won't suit you. But if you are looking for a clean, charming, comfortable property with a lot of history this is for...

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Helpful?
Thank Christina M
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. Its lovely to hear great comments from our guest and I am so pleased you had an enjoyable stay. We hope to see you again soon. Kind Regards Sally Potter General Manager

Liverpool, United Kingdom
Reviewed 2 weeks ago

Hotel is lovely, staff pleasant. Clean and comfortable. Well worth staying in. The hotel is beautifully located central for gardens opera house, and shops. Staff are friendly yet unobtrusive. Toiletries supplied smell pleasant.

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Helpful?
Thank carmel j
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. I'm so pleased you enjoyed your stay with us and that you also enjoyed the lovely surroundings we have here. We hope to see you again soon. Kind Regards Sally Potter General Manager

Manchester, United Kingdom
Reviewed 4 weeks ago

We used this building for a family get together, we met in the front lounge which was ample in space, we then went through to a separate larger dinning room where we were served very average food I would give a 4/10. The menu pretends to be fancy but the food isn't. The best value and taste was the kids...

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Helpful?
Thank Thomas M
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. We really do appreciate comments from customers, whether they are positive or negative as we like to be able to improve our services. I am so sorry we did not meet your expectations. Please contact me directly if you would like to discuss any of your...

Buxton, United Kingdom
Reviewed 4 weeks ago via mobile

Starters- we both had a prawn dish which was completely tasteless (and tiny). It was like the chef had Michelin star aspersions but lacked the talent to make even half way reasonable food. Mains - I had a burger which was so greasy that it was a challenge to keep it on the bap. The accompanying chips were poorly executed,...

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Thank honestfoodreviewer26
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. I am so sorry you were disappointed with your meal in the wine bar. If you would like to discuss anything further please do not hesitate to contact me. I do hope you will be able to return some time in the future. Thanks and Regards...

Newcastle, United Kingdom
Reviewed 4 weeks ago via mobile

Disappointing stay after reading the previous reviews. Found the hotel dated and the bedroom in need of a revamp. Breakfast also not the award winning as described in the brochure. Evening meal ok but not fantastic. The area around the hotel very nice park, pavilion, but town not many good shops.

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Helpful?
Thank Elsa C
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. I am so sorry you were disappointed with a few aspects of your stay. If you would like to discuss anything further please do not hesitate to contact me. I do hope you will be able to return some time in the future. Thanks and Regards...

Reviewed 23 March 2017 via mobile

Been here a few times and it's brilliant. The staff are always helpful if needed anything. Definitely worth going, bare in mind the prices are not cheap but worth every penny. Not far from shopping center and train station.

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Helpful?
Thank SusanBricks
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. I'm so pleased you had an enjoyable stay with us and that you found our staff helpful. We hope to welcome you back again soon. Kind Regards Sally Potter General Manager

Bath, United Kingdom
Reviewed 19 March 2017 via mobile

We booked for two nights for a long weekend of walking, shopping and relaxing. The Old Hall was a perfect quintessential English venue for the weekend. The staff were friendly, helpful and courteous. The room comfortable and clean. The food tasty and plentiful. All in all a great little hotel!!

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Helpful?
Thank Tim C
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. Its lovely to hear how much you enjoyed your stay and that the room was comfortable and clean for you. We hope to see you again soon. Kind Regards Sally Potter General Manager

Derby, United Kingdom
Reviewed 15 March 2017 via mobile

We stayed one night as a stop over combined with an evening at the Opera House. The room was small but comfortable and all was fine until breakfast, which could have been a scene from Faulty Towers. We were not told anything about the ordering arrangements and neither was anyone else, just told where we couldn't sit. We then waited...

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Helpful?
Thank Ian H
Sally P, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review here on Trip Advisor. I am so sorry you were disappointed with a few aspects of your stay. If you would like to discuss anything further please do not hesitate to contact me. I do hope you will be able to return some time in the future. Thanks and Regards...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Old Hall Hotel
The Old Hall Hotel
Cuisines: Bar, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Old Hall

Address: The Square, Buxton SK17 6BD, England
Region: United Kingdom > England > Derbyshire > Buxton
Price Range: €102 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Hall 3*
Number of rooms: 38
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Also Known As:
Old Hall Hotel Buxton
Old Hall Buxton, Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Old Hall staff and other travellers.
6 questions
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Keswick, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Old Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the front of the hotel, this was a family room very good size for a family.”
suec237, 22 Feb 2017 | Read review
“Front rooms have good views”
GoodOleTaid, 19 Feb 2017 | Read review
“Go for a king sized bed. The doubles aren't very wide.”
Mr_and_Mrs_Hendrick, 14 Feb 2017 | Read review
“Pot luck I'm afraid but I've not had a bad room there”
Pancho308, 12 Feb 2017 | Read review
“If you like history there are rooms with a few tales from the past.”
niksmith2017, 7 Feb 2017 | Read review
5 of 5