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The Palace Hotel

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Traveller (952)
Room & Suite (255)
Dining (32)
Overview
  • Excellent16%
  • Very good30%
  • Average23%
  • Poor17%
  • Terrible14%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,309)
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3,294 results
Traveller rating
552
935
778
566
463
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LanguageEnglish
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552
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778
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463
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1 - 5 of 3,294 reviews
Reviewed 3 days ago via mobile

First disappointment: despite calling in advance, unable to book any spa treatments in this ‘spa hotel’ as fully booked for our entire two night stay. Second disappointment: arrived and checked into a room, my husband described as prison cell, very little natural light, small bathroom,...More

3  Thank PhilippaL1
Reviewed 3 days ago

just back from two night stay at the palace hotel buxton arrived early no problem got booked in told us room would be ready at 2 pm so off we went to explore buxton when we came back later picked up our key the room...More

Thank password17
Reviewed 3 days ago

Disappointing that I cannot book with a real person at the hotel. I have booked elsewhere, When I had a business the customers needs were met. I have some special need, why does someone assume that they always know what others need. It is a...More

1  Thank alangodhard
Reviewed 4 days ago via mobile

I was a little unsure about booking this hotel having seen some of the reviews, but I got a good deal and it was only a quick stop over so nothing to lose! It turned out to be fine, check in was quick and efficient,...More

Thank jdb500
Reviewed 4 days ago

I had a terrible experience with this hotel and we didn't even arrive! We had a spa day and 1 night booked, these were cancelled by Charlotte at the Spa the day before our stay as the sauna was broken. 4 MONTHS LATER still waiting...More

1  Thank jemmaevile
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$60 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$60 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (952)
Room & Suite (255)
Dining (32)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jax4749
8 June 2018|
AnswerShow all 4 answers
Response from Honeyroar | Reviewed this property |
Yes dogs are allowed in certain guest rooms (£10/dog/night up to two dogs) and the lobby/lounge area. Not the bar or restaurant. Lovely park immediately across the road and large garden area at the hotel for late night... More
1
Vote
chris14855
15 April 2018|
AnswerShow all 3 answers
Response from 397Susan789 | Reviewed this property |
They have on site parking. Sorry for the delay in replying.
0
Votes
Sebsgran
2 April 2018|
AnswerShow all 2 answers
Response from Rubitooz | Reviewed this property |
Sorry - got the wrong palace hotel. Haha this is well and truly still open
0
Votes
Room Tips
"We was on highest floor stunning views"
Read review
"do not go there"
Read review
"It's cheap and does the job if you're not fussy."
Read review
"stay in another hotel"
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