We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
First disappointment: despite calling in advance, unable to book any spa treatments in this ‘spa hotel’ as fully booked for our entire two night stay.
Second disappointment: arrived and checked into a room, my husband described as prison cell, very little natural light, small bathroom,...More
just back from two night stay at the palace hotel buxton arrived early no problem got booked in told us room would be ready at 2 pm so off we went to explore buxton when we came back later picked up our key the room...More
Disappointing that I cannot book with a real person at the hotel.
I have booked elsewhere, When I had a business the customers needs were met.
I have some special need, why does someone assume that they always know what others need. It is a...More
I was a little unsure about booking this hotel having seen some of the reviews, but I got a good deal and it was only a quick stop over so nothing to lose!
It turned out to be fine, check in was quick and efficient,...More
I had a terrible experience with this hotel and we didn't even arrive! We had a spa day and 1 night booked, these were cancelled by Charlotte at the Spa the day before our stay as the sauna was broken. 4 MONTHS LATER still waiting...More
Response from Honeyroar | Reviewed this property |
Yes dogs are allowed in certain guest rooms (£10/dog/night up to two dogs) and the lobby/lounge area. Not the bar or restaurant. Lovely park immediately across the road and large garden area at the hotel for late night... More
Yes dogs are allowed in certain guest rooms (£10/dog/night up to two dogs) and the lobby/lounge area. Not the bar or restaurant. Lovely park immediately across the road and large garden area at the hotel for late night walk.