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Luton Airport Spittlesea Road Luton Airport, Luton LU2 9NZ England
Lowest prices for your stay
US$134
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ibis London Luton Airport Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 29 in Luton
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable Ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary tea
Snack bar
Vending machine
Meeting rooms
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
Full view
Contact
Luton Airport Spittlesea Road Luton Airport, Luton LU2 9NZ England
Getting there
Car HireSee all Luton car hire
2480Reviews48Q+A100Room tips
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The hotel is in a good location, there is a shuttle bus that can take you to the hotel from the Luton Rail / Bus Interchange to the hotel, and a stop outside the hotel to take you to the Airport. Check in was very easy and the staff are very friendly. The room was a standard Ibis style room, but I did have a view of the planes taking off! Breakfast was very good and was being replenished regular.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Absolute shambles. Room service app not working. Flat drinks from the bar. Visited reception twice to ask for another pillow to enter told (on second visit, no-one came to tell us) that they have run out of pillows, so could only have one each!!
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Date of stay: May 2022Trip type: Travelled
Helpful
We arrived at around 2am , too be told the room I had ordered through the web site was not available, sorry this is not good enough , I ordered this months ago , and I needed a twin room , Due too a disability on my part , we were offered a triple room on the first floor next to the lift , I turned this down as under requests, I always ask NOT NEXT TO LIFT, I asked them to put us in two rooms , this did not bother us I just needed sleep , by then I had been awake nearly 24 hours They checked my reservation and said I had not paid enough to warrant two rooms and they could not find my special request After about 20 minutes of waiting , what a surprise they found my , request on the web site , and put us in two rooms SORRY The staff were rude , not helpful , I have been using this hotel for more then 15 years , but will think again before I come back…
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Date of stay: May 2022Trip type: Travelled
Room Tip: No
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Helpful
I stayed here first several years ago, and was happy with the stay. I stayed again this weekend, so just wanted to update, as the reason for my stay this time was different. The absolute massive plus for this hotel is the fact that it is walking distance from the airport terminal. In fact, I've probably walked further to my car at some "on-airport" car parks, and for the long weekend that we were there, it was very good value to park using the app. The rooms were small and basic, without anywhere to put a suitcase, but hand luggage only, and particularly if it were just one person, this is not a concern. The bar was vibrant the night that we were there, there was at least one stag do getting ready to fly out the next day, but there wasn't much noise in the room. I'd probably do exactly the same thing again if I'm flying out of Luton early.…
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Date of stay: April 2022
Rooms
Cleanliness
Service
Helpful
This hotel has sadly gone right down hill. We had booked well in advance a double room before our flight with parking while we were away with a price that had been confirmed by the hotel. On arrival it seems the parking is no longer run by the hotel having been taken over by a private parking company. We were initially told that we would have to pay far more than we were quoted and only after a wait while a duty manager was contacted did the hotel finally agree to honour the price quoted. We also intended to eat at the hotel but the restaurant (if you can call it that) was almost empty with boxes stacked on some of the tables, a poor menu, and just a very dark un inviting place to eat. We ended up going next door to the Holiday Inn for food (much better, nice menu, warm and busy) we had stayed at this hotel several times previously but this will be our last sadly.…
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Date of stay: April 2022Trip type: Travelled
Room Tip: Parking now too expensive, hotel seems poorly run and staff very stretched.
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Helpful
Good hotel, very nice location (especially if you arrive late/depart early). Close to Luton airport. Cons- more attentive check-in staff would be a nice addition as well as larger recycle bin in the room as well.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Agieszka Letka- Mokrzycka, General Manager at ibis London Luton Airport Hotel
Responded 29 Mar 2022
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dana Assistant General Manager
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In my option this is probably the worst hotel II have ever stayed in luckily it was only for the night. We booked what was called a quadruple room for 2 adults and 1 child. Good job we did not have a second child as the room was so small I am not even sure where another bed would have fitted. The child's bed was dangerous as it had a wooden edge the length of the bed which was angled my grandson struck his head on this even trying out the bed, so I slept on it to avoid this happening again The pillows were terrible with very lumpy filling and the beds could have been concrete they were that hard. You had a kettle for making drinks but we had to use the plug socket on the limited floor space another safety hazard. When we mentioned the problems checking out just referred tooa website. My advice is you can't get another hotel get yourself a cardboard box it would probably more roomy and comfortable. …
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Date of stay: March 2022
1 Helpful vote
Helpful
Response from Agieszka Letka- Mokrzycka, General Manager at ibis London Luton Airport Hotel
Responded 29 Mar 2022
Thank you for kindly taking the time to share your comments with us, following your recent stay at our hotel. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience caused. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for you time in sharing your experience with us,• Once again I apologise for these issues which detracted from your stay and I thank you for your time in raising these concerns with us. Your feedback is always very welcome and will be used constructively towards improving the service that we provide
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We checked in late and the staff were very helpful and welcoming. The room was clean and bed comfortable, however, the shower didn't work and also the toilet didn't flush very well. Breakfast was a fairly decent buffet, toast, pan au chocolate s, yogurt s and cooked breakfast choices.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Agieszka Letka- Mokrzycka, General Manager at ibis London Luton Airport Hotel
Responded 17 Mar 2022
Thank you for taking time to share you recent stay experience. I would like to share with you my apologies for your disappointment across certain areas. We take on board all our guests comments and yours were shared across the team for action. We will make sure we improve! I do hope we shall have the pleasure of hosting you again soon Sincerely, Dana Assistant General Manager
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We visiting London on our way to Naples. We booked this hotel for 2 nights before heading further. The hotel rooms are really not nice. They are small and the walls grubby. Our shower barely worked. One of the worst hotels I have stayed in. The walk from Luton to the hotel is approx. 10 min. The walk to the train station is also 10 min in the other direction. Our plans changed and we needed to spend an extra night. We choose to book a different hotel for the extra night in London (hotel Z). We do not recommend to book this hotel.
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Agieszka Letka- Mokrzycka, General Manager at ibis London Luton Airport Hotel
Responded 9 Mar 2022
Thank you for taking time to share you recent stay experience. I would like to share with you my apologies for your disappointment across certain areas. We take on board all our guests comments and yours were shared across the team for action. We will make sure we improve! I do hope we shall have the pleasure of hosting you again soon Sincerely, Dana Assistant General Manager
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This airport hotel is ok for a place to stay before a flight early the next morning. The room was clean and tidy. The rooms are very basic but it does everything you need it to for a few hours sleep before a flight. I had something to eat in the hotel restaurant and the food is really good and priced quite good for a hotel restaurant.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Agieszka Letka- Mokrzycka, General Manager at ibis London Luton Airport Hotel
Responded 9 Mar 2022
Thank you for taking time to share your recent stay experience. I am delighted that you chose to stay with us, I do hope you had a wonderful time! We all hope that you will think of us next time you visit Luton Sincerely, Dana Assistant General Manager
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PRICE RANGE
US$73 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis london luton airport hotel luton, ibis luton
LOCATION
United KingdomEnglandBedfordshireLuton
NUMBER OF ROOMS
162
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Claim Your Listing Frequently Asked Questions about ibis London Luton Airport Hotel
Which popular attractions are close to ibis London Luton Airport Hotel?
Nearby attractions include Someries Castle (0.9 km).
What are some of the property amenities at ibis London Luton Airport Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at ibis London Luton Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at ibis London Luton Airport Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ibis London Luton Airport Hotel?
Conveniently located restaurants include Bella Italia, Oriel Grande Brasserie, and Cheese And Pickle Sandwich Bar.
Does ibis London Luton Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at ibis London Luton Airport Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Portuguese, and Polish.
Are there any historical sites close to ibis London Luton Airport Hotel?
Many travellers enjoy visiting Wrest Park (14.9 km), St Albans South Signal Box (14.6 km), and Shaw's Corner (9.2 km).
Is ibis London Luton Airport Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.