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Ibis London Luton Airport

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1,797 Reviews from our TripAdvisor Community

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Showing 1,572: English reviews
Bridgend, United Kingdom
Reviewed yesterday NEW

Being an airport hotel, you are prone to aircraft noise, with the first flights departing around 6am wake you up for the day. The room door access cards are easily damaged and I had to have mine replaced daily for my stay.

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Helpful?
Thank RichardPeckham
Westport, Ireland
Reviewed yesterday NEWvia mobile

Stayed here as our flight was early in the morning. The hotel is a 10min walk from the terminal. The room was small; the bed was comfortable. Checked-in in the evening and decided to have some food in the restaurant. When we arrived at the bar area adjacent to the restaurant, we indicated that we would like to have dinner....

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Helpful?
Thank FlamboShambo
Lublin, Poland
Reviewed 1 week ago NEW

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Helpful?
Thank szakuls
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Reykjavik, Iceland
Reviewed 1 week ago

We have connection flight at Luton airport.We decided to stay here because hotel is at walking distance from the airport, ideal for early flight outbound.They give for us very good price for one night.Of course room was very small for 3person,but for one night it is fine.Pleasant breakfast with a warm and cold dishes.Finally was everything for our needles and...

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Helpful?
Thank Antanas S
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Antanas, Thank you for taking the time to post your review online. We were very proud to receive the 5 star rating. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Marie Sinquin

Reviewed 1 week ago via mobile

Check in was quick and easy but when we went into our room the smell of damp/sewage was overpowering. We thought it may have been the toilet so flushed the left over toilet paper down from our predecessors... The toilet didn't flush properly. We opened the window too to try and rid the smell and as we were that tired...

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Helpful?
Thank AmJaLe87
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Amjale, Thank you for taking the time to leave your feedback following your recent stay. Please accept my apologies for any shortcomings you experienced in the room whilst staying with us, please rest assured that we are taking the appropriate measures to address the problems you encountered and prevent future occurrences. We appreciate you taking the time to bring...

Reviewed 1 week ago via mobile

I stayed at this hotel on the 23rd of November. If it wasn't for the truly helpful and friendly staff my rating would have been different. The rooms are very dated and there is an awful smell in the room, especially when the heating was turned on. I wouldn't call the price "budget" at just under 100 pounds, perhaps if...

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Helpful?
Thank NA N
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Na N, Thank you for sharing your comments, I am pleased that you were satisfied with the competence & friendliness of our front desk team, but I am sorry if you were disappointed with other aspects of your stay. With regard to the age of our bedrooms, I am pleased to confirm that our rooms will shortly have a...

Milan, Italy
Reviewed 1 week ago via mobile

I decided to stay here because of a late flight into Luton. The hotel is at walking distance from the airport, ideal also if you have an early flight outbound. Pleasant breakfast with a codice of warm and cold dishes. Hotel also has a restaurant serving good international dishes. Overall very good stay.

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Helpful?
Thank Nicola D
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Nicola, Thank you for taking the time to post your review online and rating us with 4 stars. I was happy to read that you found the hotel to be well located and that you liked our restaurant and breakfast options. We look forward to welcoming you back soon again. Kindest regards, Marie Sinquin

Reviewed 2 weeks ago via mobile

An OK hotel for those needing to overnight in Luton in close proximity to the airport. Reception area and restaurant are nicely decorated, but the rooms themselves need some updating, to be perfectly frank.

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Helpful?
Thank Bogdan T
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Bogdan, Thanks for your review. I am glad you liked the decor of the reception and restaurant. For your record, we are currently having some light refurbishment in our rooms, so hopefully, on your next trip you will have a chance to see them :) Kind regards, Marie Sinquin

Trowbridge, United Kingdom
Reviewed 2 weeks ago

Cheap option for Luton airport. Very friendly check in. Rooms very average and a bit tired, but functional before or after an early/late flight. 10 min walk to terminal. Bar drinks bottles expensive, but draught ok. Food as good as expected for a hotel and again reasonably priced. Lots of plugs in the room for charging, but no safe. Very...

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Helpful?
Thank AdamBilgy
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Adam, Thank you for taking the time to write a review about your recent visit at Ibis Luton Airport. I am delighted that you were pleased with the welcome and I have noted your comments about the noise at night in room 359 which is being looked into . Kind regards, Marie Sinquin

Reviewed 2 weeks ago via mobile

I stayed in room 383 with requested airport view. Room was clean and spacious. Check in was quick and efficient, with kind welcoming and smile from girls at reception in the evening. Hot and tasty food in the restaurant, for reasonable price. Early hours check out was not a problem as there is somebody at the desk 24/7. Big thank...

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Helpful?
Thank Kristina S
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Kristina, To say your review has put a large smile on my face is an understatement, so thank you for taking the time to share your experiences via Tripadvisor and more importantly the 5 stars rating. The team always try their level best to provide a consistently good service and I was happy to read that not only was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 

Additional Information about Ibis London Luton Airport

Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: €48 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton
Ibis London Luton Airport England
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Luton Airport staff and other travellers.
18 questions
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3 months ago
Poole
Northamptonshire, United Kingdom

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Questions? Get answers from Ibis London Luton Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All well double glazed to cut out airport noise”
 of 5 bubbles Violet250951, 9 Nov 2016 | Read review
“Ensure it is not already occupied.”
 of 5 bubbles Doddy241216, 9 Nov 2016 | Read review
“the room we stayed in was very quite and comfortable not sure if all the rooms are the same”
 of 5 bubbles 120syd, 2 Nov 2016 | Read review
“poor value for money”
 of 5 bubbles losty0, 31 Oct 2016 | Read review
“Book through booking.com as the rates were cheaper”
 of 5 bubbles tamyoung30, 24 Oct 2016 | Read review
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