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Ibis London Luton Airport

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Ibis London Luton Airport
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1,884 Reviews from our TripAdvisor Community

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Showing 1,641: English reviews
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Reviewed yesterday NEWvia mobile

Really good location especially if using it for an airport stop over. Minimal parking and they do not tell you that you have to pay to park your car which I think is ridiculous considering the price you pay. Breakfast is also an additional charge therefore the price you pay is literally just for the room. The room is clean...

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Helpful?
Thank Zoe J
Hadera, Israel
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The ibis is the easy jet of the hotel world. No frills but great. A few minutes from Luton airport. I was welcomed with a huge smile by the night receptionist and within a few minutes was in my room. The room had all I needed for my nights stay. A big comfortable bed, loads of towels and even a...

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Helpful?
Thank debbie g
About Hotel's Favourite Review
IbisManagerLuton, Guest Relations Officer at Ibis London Luton Airport, responded to this review

Dear debbie g, Wow 5/5, thank you!! It really pleases us to read that you had an excellent experience with us during you recent visit at ibis London Luton Airport Hotel. We are really happy to know that you enjoyed your stay and more particularly your check-in experience with our night Receptionist who welcomed you with a huge smile! I...

Helsinki, Finland
Reviewed 1 week ago via mobile

The hotel room was not clean. There is no reception anymore, I really can't understand why would they take it away. But worse thing is the room was not clean. Pictures were taken straight after entering the room, except the one that had insects on a shower they were found in the morning. Sheets were not clean ether. The bathroom...

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Helpful?
Thank 167kallep
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear 167kallep, I would like to thank you for taking the time to review your reccent stay with us. Should you wish to discuss your comment further, please do not hesitate me directly on h1040-gm@accor.com. Many thanks in advance. Kindest regards Emilie Dengremont General Manager

Reviewed 1 week ago

Have been using this hotel regularly for 4 or 5 years and have always been happy. Restaurant food for dinner tasty and hot, breakfast buffet not as good as it used to be. The selection available for all Ibis breakfasts aren't what they used to be - guacamole, really?? Check-in always fast and efficient until now. The staff are now...

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Helpful?
1Thank warren_england
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Hi Warren, I hope you are fine. Many thanks for your review and mentioning the team ! i know they all enjoyed having you with us for such a long time ! Thank you as well for your feedback about FB and reception. I hope you will have the opportunity to welcome you again when you will get back from...

London, United Kingdom
Reviewed 1 week ago via mobile

Really tiny bed for one person for twin rooms.. which is perfectly fine as we only needed to put a night. Room facilities were basic and that's alright too if you only need a night. Walls are thin. No food around but the hotel bar serves food if you need to eat. Coffee is available in the room. Check in...

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Helpful?
Thank Yvonne Y
IbisManagerLuton, Guest Relations Manager at Ibis London Luton Airport, responded to this review

Dear Yvonne Y, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis London Luton Airport Hotel. Please be assured that it was a real pleasure to have you as our guest and that we are looking forward to welcome you back again in the future. Kind Regards, Kira Rogalova Guest Relations...

Bath, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Ibis Hotels
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Helpful?
Thank andykingan
IbisManagerLuton, Guest Relations Manager at Ibis London Luton Airport, responded to this review

Harpenden, United Kingdom
Reviewed 2 weeks ago

This was my worst experience of a hotel in my 50 years of travel and tourism. Ibis is a brand who have served me well in previous years but on this occasion they have lost me for life. All started this morning when a lady and man named George where on the front desk. As i went to check out...

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Helpful?
Thank hacnps
Bracknell, United Kingdom
Reviewed 2 weeks ago via mobile

Booked one night at this hotel in July through booking.com.We have managed to book the wrong dates. Tried everything including contacting booking.com but hotel will not change the dates. Is our fault but your not telling me that they can't move one night in July to one night in Dec. Absolute disgrace, it's not that they can't it's that they...

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Helpful?
Thank Tracy P
IbisManagerLuton, Guest Relations Manager at Ibis London Luton Airport, responded to this review

Dear Tracy P, Thank you for sharing your comment. I am sorry that on this occasion that you were disappointed with situation. I treat all feedback with the utmost seriousness and we are currently investigating this matter. Please feel free to contact us on h1040-dm@accor.com to discuss this further. Kind regards, Kira Rogalova Guest Relations Officer

Berne
Reviewed 2 weeks ago

This is a comfortable and typical Ibis within walking distance of the terminal building at Luton. The rooms are functional and unremarkable - why do Ibis only provide one chair per double room? The sound insulation is good, so that the sound of planes taking off does not disturb one's rest. There is a comfortable seating area if one is...

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Helpful?
Thank HectorFromBerne
IbisManagerLuton, Guest Relations Manager at Ibis London Luton Airport, responded to this review

Dear HectorFromBerne, Thank you for finding the time to leave a feedback about your recent stay with us. We are delighted to hear that you enjoyed our new check-in system and the location of our hotel. You mention that there was just one chair provided in the bedroom. This is the standard for all Ibis hotels, although you are welcome...

Reviewed 2 weeks ago via mobile

All we expected of the Ibis as we had often stayed at others in the chain. Our primary requirement was for holiday parking whilst out of the country with a pre flight bed and breakfast. Booking was speedy and v efficient as was check in. We misunderstood the parking arrangements believing that the car would be parked within Ibis car...

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Helpful?
Thank June C
IbisManagerLuton, Guest Relations Manager at Ibis London Luton Airport, responded to this review

Dear June C, Thank you very much for staying with us and for sharing your experience here on TripAdvisor. We were delighted that your overall experience was satisfactory. However, I am sorry that the parking situations was not clear enough. Please accept my apologies for inconvenience. It was a pleasure to have you as our guest and we hope to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 

Additional Information about Ibis London Luton Airport

Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: €62 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
Reservation Options:
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton
Ibis London Luton Airport England
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Luton Airport staff and other travellers.
19 questions
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Southend-on-Sea, United Kingdom
8 months ago
Poole
Northamptonshire, United Kingdom

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Questions? Get answers from Ibis London Luton Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only views are of parking and aeroplanes taking off and landing, so there's little difference between rooms.”
HectorFromBerne, 9 Apr 2017 | Read review
“Bathroom needs updating”
davidbE7197QC, 25 Mar 2017 | Read review
“double room”
enchostoyanov, 9 Mar 2017 | Read review
“excellent restaurant and great prices”
CockerinaTati, 13 Feb 2017 | Read review
“Herbal teabags in the bedrooms would have been a good idea. ”
gillianl738, 7 Feb 2017 | Read review
5 of 5