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Thistle Express Luton

Traveller (53)
Room & Suite (26)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the next generation of Thistle hotels, Thistle Express. Get amazing value. Think 40” flat screen TVs and super fast Wi-Fi. Think free breakfast and coffee and tea on tap. Think modern rooms and clever design. And with no check out, simply drop your keys and get going! Find handy travel tips below: By car, please use the postcode, LU1 2PA Coming from: M1 Nottingham Take Exit 11 from M1, At Junction 11 Take A505 exit to Luton/Dunstable, continue on to Dunstable Road. At the roundabout, take 3rd Exit onto Chaul End Lane. At the roundabout take the 1st exit to Hatters way/ A505. At the roundabout take the 1st exit onto Telford Way/A6. Turn right to Hucklesby/A6, then turn right onto Guildford street and follow Guildford street for 300 yards hotel will be on your left Coming from: M1 London Take Exit 10. At the roundabout take the 2nd exit for New Airport Way/A1081. At the next roundabout take the 1st exit onto Gipsy lane/B653. At the roundabout continue straight onto Windmill Road/A505. At the roundabout take 2nd exit to St Mary’s road, continue to Church street, turn left from traffic light to Hucklesby way continue forward, from next traffic lights turn left onto A6 and follow Guildford street and after 300 yards hotel will be on your left and follow the ramp to get into hotel car park. On foot From Luton Station to the hotel Walk south, pass the Starbucks coffee then turn left towards Bute St. Turn right onto Guildford street, after 200 yards, then turn left onto hotel car park ramp. When coming from the Mall to the hotel Follow the sign for TK MAXX, then exit the Mall and walk straight ahead. The hotel will be directly on your left.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Wheelchair Access
Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS

Location

Full view
95Great for walkers
Grade: 95 out of 100
99Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
173Reviews
54Photos
8Q+A
11Room tips
Traveller rating
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Popular mentions
Let’s start with the first person we talked to at the hotel Miss Camille! Could not complement her enough she was so so nice and helpful and made our stay start really good! The room was nice and clean, liked the beds though you might think about new pillows... Other than that
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Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 8 Nov 2018
Hi Viktoria, Thank you for taking time to give us such fabulous and honest feedback. I will pass your compliment to Camille and rest of the team. Hoping to see you soon
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Room good, very comfy bed, large TV, quiet and very well kept and clean. Only thing missing is a small fridge and coffee/tea in the room. Good full (English) breakfast and free coffe/tea in the lobby. This is a small hotels so there is no bar but you can buy bottled beer and
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Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 8 Nov 2018
Hi, Thank you for taking time to provide us with candid feedback. Team is delighted to receive your feedback. Hoping to see you soon. Do visit our website for Mates rates.
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I stayed one night at this hotel, it was very nice, everything was clean. The staff was friendly and helpful. The bed was comfortable. The breakfast was nice but they could add some slices of cheese. There is a mall next door.
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Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 19 Nov 2018
Hi, Thank you for taking time to provide us with feedback and hoping to see you soon
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We stayed at this hotel after our 2 a.m flight to Luton airport. we took the A bus to Luton Interchange and walked the short walk to the hotel. the nightly access to the hotel is rather uncomfortable as it includes a flight of stairs, which is hard to use with a suitcase. After
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Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 5 Nov 2018
Hi, Thank you for taking time to provide us with such delightful feedback. Hoping to see you soon.
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The hotel was good in several ways, but the staff was incompetent and made several fatal errors which damaged and disgusted me as a customer. The first night - on arrival there were two staff at the reception, of which one was not able to accommodate us, but we finally paid the
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Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 2 Nov 2018
Hi, Thank you for the feedback. I believe that you post this before our discussion this evening. I apologies for the inconvenience. I have explained the chain of event which lead to authorisation of your card, as mentioned the authorisation has been released and your bank should release the amount in few days. Team will be briefed and retrain on the bases of your feedback and my findings while investigating the matter. You have my contact details and please contact me if you have any more queries. Hoping to see you soon.
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All photosTravellerRoom & SuiteDining
Photo provided by managementThistle Express Luton
Family room for three guest.
Desk and TV
Queen size bed
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123456
Where can I park tonight sat.2nd Sept.
Im too late. Hope you parked in the hotel
0 votes
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Hi Diane, Thanks for getting in touch! The hotel is attached to the south side of the Mall, but can be accessed via Guildford Street by car. There is limited parking available on a first-come-first-served basis, for £10 a day. Alternatively there is plenty of parking at the Mall if we happen to be full that day. Let us know if you have any other questions - one of the hotel team will be happy to help provide further directions. Thanks, Yasmin
0 votes
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Hi Lu_Jones, The hotel officially opens on the 5th of July. You can find more information on our website. Thanks, Yasmin
-1 votes
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¿Como ir del aeropuerto de Luton al hotel?
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12
"Flat screen TV and free wifi in the rooms. Wifi is not password protected so beware."
"Get double rooms."
"Service is poor. Overall cleanliness was good and the location is perfect"
"Good Thai (Nakorn Thai), right out of hotel, down steps, Wellington St on right"
"Cannot comment"
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123
PRICE RANGE
US$51 - US$93 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLuton
NUMBER OF ROOMS
152
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