We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thistle Express Luton

Traveller (51)
Room & Suite (25)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the next generation of Thistle hotels, Thistle Express. Get amazing value. Think 40” flat screen TVs and super fast Wi-Fi. Think free breakfast and coffee and tea on tap. Think modern rooms and clever design. And with no check out, simply drop your keys and get going! Find handy travel tips below: By car, please use the postcode, LU1 2PA Coming from: M1 Nottingham Take Exit 11 from M1, At Junction 11 Take A505 exit to Luton/Dunstable, continue on to Dunstable Road. At the roundabout, take 3rd Exit onto Chaul End Lane. At the roundabout take the 1st exit to Hatters way/ A505. At the roundabout take the 1st exit onto Telford Way/A6. Turn right to Hucklesby/A6, then turn right onto Guildford street and follow Guildford street for 300 yards hotel will be on your left Coming from: M1 London Take Exit 10. At the roundabout take the 2nd exit for New Airport Way/A1081. At the next roundabout take the 1st exit onto Gipsy lane/B653. At the roundabout continue straight onto Windmill Road/A505. At the roundabout take 2nd exit to St Mary’s road, continue to Church street, turn left from traffic light to Hucklesby way continue forward, from next traffic lights turn left onto A6 and follow Guildford street and after 300 yards hotel will be on your left and follow the ramp to get into hotel car park. On foot From Luton Station to the hotel Walk south, pass the Starbucks coffee then turn left towards Bute St. Turn right onto Guildford street, after 200 yards, then turn left onto hotel car park ramp. When coming from the Mall to the hotel Follow the sign for TK MAXX, then exit the Mall and walk straight ahead. The hotel will be directly on your left.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Wheelchair Access
Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS

Location

Full view
95Great for walkers
Grade: 95 out of 100
99Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
163Reviews
51Photos
8Q+A
11Room tips
Traveller rating
  • 65
  • 59
  • 19
  • 12
  • 8
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
if you are looking for an accessible room they have one of the best i've seen. big enough for a powered chair to get around (except right side of bed unless you move desk) king sized bed, fully adapted bathroom with sturdy wall attatched shower chair, hand rails around wheel in
Read more
Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 1 week ago
Hi Rianna, Thank you for taking time to provide us such detailed feedback and We will be looking at the improving the facility based on your suggestion. Thank you for booking with us again absolutely delighted.
Read more
Friendly staff and comfortable rooms. The breakfast was amazing! It is located next to the mall so easy to find a place to eat or drink a pint. Only problem was finding the entrance but otherwise highly recommended! Hint: its on top of the ramp
Read more
Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 1 week ago
Hi, Thank you for taking time to provide us with feedback and hoping to see you soon.
Read more
The reception did not find my prepaid booking made through an online agency and refused to give me a room unless I made another booking at a higher rate. Rooms are ok and would be good value if it had not been for the encounter with bed bugs. Upon presenting management with the
Read more
Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 1 week ago
Hi, Thank you for taking time to provide us with feedback. I am sorry that you booking was not found on our system, I do not know the reason why it was not found, unless I do an investigation. In order to do the investigation I will be highly obliged if you send me an email with your booking reference number. you can email me at sudeep.majumdar@thistle-express.com. With regards to bed bug, I can assure you and who ever reading this review that we have a robust plan to tackle any pest and Thistle express is free of bed bugs. Hoping to hearing from you soon
Read more
Firstly, the room. Actually pretty good, big screen TV well placed.. decent bed but then the negatives. They make a big thing about free coffee, which is nice but it's in the lounge. No coffee/tea making facilities in the room so if you wake in the night or fancy a coffee on
Read more
Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 2 weeks ago
Hi, Thank you for taking time to provide us with feedback. Please accept my sincere apology for the inconvenience you have faced during your stay. We will investigate the feedback on scrambled egg and necessary training will be provided to our chef. I will share your feedback with entire team and necessary action will be taken. I only hope you will offer us another chance, you can contact me at sudeep.majumdar@thistle-express.com, in case you want to discuss further or any future enquiry. Hoping to hearing from you soon.
Read more
Really enjoyed this hotel. The free tea and coffee was great. The hotel is in an ideal location. The rooms are spacious and the bed is lovely. The room was clean. Plenty of towels. The price was very reasonable too
Read more
Response from Thistleexpress, General Manager at Thistle Express Luton
Responded 2 weeks ago
Hi, Thank you for taking time to provide us with feedback and delighted to receive such comments. Hoping to see you soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Desk and TV
Queen size bed
PreviousNext
12345
Im too late. Hope you parked in the hotel
0 votes
Show all answers
Hi Diane, Thanks for getting in touch! The hotel is attached to the south side of the Mall, but can be accessed via Guildford Street by car. There is limited parking available on a first-come-first-served basis, for £10 a day. Alternatively there is plenty of parking at the Mall if we happen to be full that day. Let us know if you have any other questions - one of the hotel team will be happy to help provide further directions. Thanks, Yasmin
0 votes
Show all answers
Hi Lu_Jones, The hotel officially opens on the 5th of July. You can find more information on our website. Thanks, Yasmin
-1 votes
Show all answers
¿Como ir del aeropuerto de Luton al hotel?
PreviousNext
12
"Flat screen TV and free wifi in the rooms. Wifi is not password protected so beware."
"Get double rooms."
"Service is poor. Overall cleanliness was good and the location is perfect"
"Good Thai (Nakorn Thai), right out of hotel, down steps, Wellington St on right"
"Cannot comment"
PreviousNext
123
PRICE RANGE
US$47 - US$88 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLuton
NUMBER OF ROOMS
152
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing