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Donnington Valley

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Donnington Valley
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816 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Hailsham, East Sussex, UK
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

One very bright day recently my wife and I turned into this stunning looking hotel, and found the reception staff to be very helpful. Finally we were shown into our second floor room 242. The outlook was wonderful and my wife spent many happy times watching the rabbits playing near our window and getting into all sorts of trouble with... More 

Helpful?
Thank Professor Y
London, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Went with my girlfriend of 2 years to celebrate our anniversary. Have to say all round we were very happy. We had a dinner, bed and breakfast package. The staff were very good. It was noticeable that both the bar Manager and Restaurant Manager were visible and speaking with the clientele. Good wine range but slightly pricey. The food quality... More 

Helpful?
Thank Brian V
DVH-HM, General Manager at Donnington Valley, responded to this review

Firstly I would like to share how delighted I am that you and your girlfriend joined Donnington Valley to celebrate such a special occasion. I am thrilled to read that you enjoyed your dinner with us as well as relaxing break in our spa, I will ensure that I share all your kind words with our team. I look forward... More 

Hungerford, Berkshire, UK
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago via mobile

Stayed at Donnington Valley last night, room titled "Executive" but definitely wasn't. Lots of niggles. Shower tray didn't drain, carpet and furniture stains, light switch broken, no milk on Tea tray. And the kettle PAT test was last done in 2011. Cotton buds in bathroom had been opened and left half used it was disgusting sorry. Breakfast a disaster, not... More 

Helpful?
Thank PaulWhiting
DVH-HM, General Manager at Donnington Valley, responded to this review

Many thanks for your recent visit and your subsequent review. I know we have already since touched base on the areas you mentioned and we have communicated directly. Hope to see you again in the future and you enjoyed the wedding you was attending. Kind Regards Stephen Mileham General Manager More 

1 review
Reviewed 3 weeks ago

The service at the bar is very poor and the clerk at the reception was rude, surprised that someone like the gentleman can be so rude to a corporate client. Checked out on Thursday morning 10/10/2016 at 06H00. The food and room was good.

Helpful?
Thank Vernon F
DVH-HM, General Manager at Donnington Valley, responded to this review

Thank you for your recent visit, I am disappointed that you felt a member of our team was rude and I am extremely sorry that you perceived this. Please rest assured I will be looking into the details and the service in the bar you mentioned. It is good to hear you liked the food and the room was good.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

I walked into reception to find the woman there, Louise, on the telephone. it was obviously hotel business as walking talking about no shows, e-mails etc. Louise never acknowledged me, said 'won't be a moment' or best tell the other hotel member she was talking to that she would call them back. I was stood there, completely ignored for a... More 

Helpful?
2 Thank Jan S
DVH-HM, General Manager at Donnington Valley, responded to this review

Dear Jan S, I am sorry to hear you thought we were rude. This is very unlike our team here and I am also disappointed we were not able to showcase to you what we can offer here at Donnington Valley. We are always more than happy to help and I am sorry on this occasion we were unable to.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

Having just spent a Saturday night away with 10 golfing couples on a Travelzoo weekend deal we found the hotel to be just what we were looking for. It was not far for us to travel from Oxfordshire and we had heard of good reports of the golf course, Our rooms were clean and tidy when we checked in and... More 

Helpful?
Thank Paul H
DVH-HM, General Manager at Donnington Valley, responded to this review

Dear Paul H, Many thanks for your recent review, I am very pleased to hear you found the rooms clean and tidy and the location was convenient for you. I am however, sadden to hear that you felt let done by a situation with the wine at dinner. Hopefully my direct communication with you reassured you and we will see... More 

Carshalton, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 October 2016

Stayed at this hotel again on Saturday and once again the service and the staff were great, special thanks to Louise and Adam on the Front Desk always so kind and polite wish all hotels were as efficient and well run, always great to stay with you DONNINGTON VALLEY!

Helpful?
Thank thomas l
DVH-HM, General Manager at Donnington Valley, responded to this review

Thank you for your fabulous review, I am delighted that you recently joined Donnington Valley and had a fabulous experience. I will pass all your kind words onto our team, who will be thrilled to receive them. I look forward to welcoming you again in the future. Kind Regards Stephen Mileham General Manager More 

High Wycombe, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 October 2016 via mobile

Had a Truely fabulous weekend Away with hubby for my birthday treat The room was a little small and the bathroom for me so I would advise the executive suite The spa is lovely swimming pool hot tub etc We had a couples massage which was OK our arms were totally missed out !! Strange? The breakfast was excellent very... More 

Helpful?
Thank joelean i
DVH-HM, General Manager at Donnington Valley, responded to this review

Firstly I would like to share how delighted I am that you recently joined Donnington Valley Hotel to celebrate such a special occasion. I am thrilled to read you found time to enjoy all our facilities and look forward to welcoming you again in the future. Kind Regards Stephen Mileham General Manager More 

Solihull, United Kingdom
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 October 2016 via mobile

You can tell from the arrival ie getting your room key wrapped in a piece of paper, to getting into your room which is tired, needs a good clean with a poor mattress, that the hotel is trying to save money. It's a real she as this hotel was a real pleasure to stay in and I have been doing... More 

Helpful?
Thank BaggieBish
DVH-HM, General Manager at Donnington Valley, responded to this review

Dear BaggieBish, Thank you for you recent review, At Donnington Valley Hotel we continuously appreciate receiving guest feedback to improve the service that we provide. I am delighted to share that the hotel has recently replaced all the mattresses to ensure our guest have the best possible nights sleep when staying with us. I hope that we are able to... More 

Odense, Fyn, Denmark
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 October 2016 via mobile

I stayed for three nights for a conference stay. Service, check in/out was fine as we as the room with great view to the golf court. Evening dinner with good food but way too long waiting time. Conference rooms a bit outdated and chairs horrible for long time seating. However, all in all a great place to stay in the... More 

Helpful?
1 Thank Lars B
DVH-HM, General Manager at Donnington Valley, responded to this review

Thank you for taking the time to share your recent review, I am delighted to read that you found our country conference facilities pleasant and had wonderful views of our golf course. We are constantly looking at ways to improve the service that we provide our guests and will share all your feedback with our team. I look forward to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Following a recent £14 million redevelopment, this 111 room, privately owned 4-star country hotel in Newbury, Berkshire with a state of the art spa and 18 hole golf course, offers spa and golf break guests the perfect leisure destination. Rurally located in the heart of Berkshire's rolling countryside, Donnington Valley Hotel and Spa is home to England's most exciting new Health Club and Spa. ... more   less 

Additional Information about Donnington Valley

Address: Oxford Road | Donnington, Newbury RG14 3AG, England
Region: United Kingdom > England > Berkshire > Newbury
Price Range: €122 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Donnington Valley 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Donnington Valley Newbury, Berkshire
Donnington Valley Hotel Newbury
Hotel Style:
#1 Family Hotel in Newbury
#2 Luxury Hotel in Newbury
#2 Romantic Hotel in Newbury
#3 Business Hotel in Newbury
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Questions & Answers

Here's what travellers have asked, with answers from Donnington Valley staff and other travellers.
5 questions
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Questions? Get answers from Donnington Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for an executive room, but it does have an 80's feel. Check the spa out.”
 of 5 bubbles 848brianv, 13 Nov 2016 | Read review
“check your bill in detail before paying”
 of 5 bubbles , 11 Nov 2016 | Read review
“Try an executive room if possible”
 of 5 bubbles U9920PCthomasl, 23 Oct 2016 | Read review
“I would request a working TV and Shower”
 of 5 bubbles buffy1500, 19 Sep 2016 | Read review
“Back of the hotel is best.”
 of 5 bubbles 145nanj, 16 Sep 2016 | Read review
5 of 5
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