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Mercure Newbury Elcot Park Hotel

Expedia.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$178*
US$89*
US$178*
US$89*
US$178*
US$89*
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Mercure Newbury Elcot Park Hotel
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771 Reviews from our TripAdvisor Community

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Showing 752: English reviews
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SOUTHMINSTER
Reviewed 2 days ago NEW

Booked for a Friday night stay on19th May as we were visiting the motorhome show at the Newbury show ground the next day. When we arrived we received a friendly welcome and quick check in. Our ground floor room was spacious and clean with a large comfortable bed. We arrived at around 5pm so quickly unpacked and headed over to...

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Helpful?
Thank PHIL S
Telford, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed at this hotel for two day on 17 and 18 of May 2017 I would like to pass on thanks to all the staff especially the kitchen and bar personal who made me very welcome during my stay and cooked me a wonderful club sandwich which was so nice I had the same meal on my second night...

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Thank smbrady
Reviewed 5 days ago NEWvia mobile

Stayed at the hotel after a day at the races with a large group of friends, hotel is very nice and we were welcomed into the bar long into the evening, even though they were also catering for a wedding party the same day, but a few things let it down, we were only provided one bath towel in our...

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Thank Tracey P
Reviewed 1 week ago NEW

I have been staying in this hotel located in a tranquil location with easy access to Newbury for about 10 years which has come to an end as I retired. Rooms are spacious and every area as had a face-lift from a recent refurbishment. Standard rooms are good with flat screen TVs being the norm but Privilege Rooms having a...

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Helpful?
Thank Robert F
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review. We certainly appreciate your very positive feed back and would love to see you once again at Mercure Newbury Elcot Park Hotel.

Aarhus, Denmark
Reviewed 2 weeks ago via mobile

Classic British country style hotel in great surroundings. Room are a bit old school but okay. Super cool staff. Great bar area and cool place to chill out. The breakfast buffet is poor, should be better at a great hotel like this.

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Helpful?
Thank Kenneth B
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for reviewing our property. The staff at Elcot do work extremely hard to meet all guests needs. I do hope you would visit us once again at Mercure Newbury Elcot Park Hotel.

Blainville, Canada
Reviewed 3 weeks ago

My husband and I stayed at the Mercure Newbury for 2 nights in April and we loved our stay. Our room was spacious and impeccable, breakfast is delicious and all the staff is really helpfull and very nice and friendly. We especially appreciated Hassine at reception who made our stay very enjoyable with his kindness and recommandations for things to...

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Helpful?
Thank Me T
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Its always a pleasure to read positive feed back as this serves as encouragement to the Staff. I certainly will mention to Hassine that you very much appreciate his kind assistance. We much much look forward to welcoming you once again.

Dorset, United Kingdom
Reviewed 3 weeks ago

Turned for a business meeting, we were greeted by the friendly and pointed in the direction of the conference sweet. Which were pleasant and seemed quite adequate to what was required. Till we started the presentations and screen was not flat and the projector did allow us to enlarge the powerpoint to utilise the full screen. The staff provided drink...

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Helpful?
Thank Steve W
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations with regards to food. This has been addressed with out head chef. Please accept our apologies for the shortcomings. We do hope to welcome...

Bognor Regis, United Kingdom
Reviewed 4 weeks ago

We had an overnight stop, for my wife's birthday, with our greyhound. Overall, it was very pleasant but, somehow, just not quite up to the four stars claimed. We had a 'privilage' room which was nice with the two aspect views across the grounds and our own little terrace (although it was not really warm enough to use it. Our...

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Helpful?
Thank John M
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you...

Bolton, United Kingdom
Reviewed 4 weeks ago

Stayed two nights 14-17 April. The hotel looks nice from the outside and has a lovely outside terrace. The inside is quite nice but does need attention to the decor. I stayed in the mews just a short walk from the main hotel. The room was quite large, lovely and warm and had a comfortable bed but the room was...

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Helpful?
Thank Ruth086
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Please accept my apologies for the shortcomings. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Mercure Newbury Elcot Park Hotel and provide you with a genuine hassle-free experience.

Northampton, United Kingdom
Reviewed 4 weeks ago

We stayed over the Easter weekend for one night (Sat-Sun). When we checked in we were told a wedding was on but there was no reference to this made upon booking. My wife had booked a privilege room on the 1st floor but this was directly overlooking the function room where the wedding reception was held. This was OK until...

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Helpful?
Thank Ian_R010
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for your review and do I apologies that the hotel did not live up to your expectations. I will look into the issues raised and speak to the relevant members of the team to ensure that we can improve on these areas for the future. I do hope that we can welcome you once again to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Impressive Country Mansion with modern extensions set in 16 landscaped acres. The Brasserie Restaurant has been awarded an AA Rosette for Culinary Excellence. ... more   less 

Additional Information about Mercure Newbury Elcot Park Hotel

Address: Elcot, Newbury RG20 8NJ, England
Region: United Kingdom > England > Berkshire > Newbury
Price Range: €75 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Newbury Elcot Park Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Ramada Elcot Park
Ramada Newbury
Newbury Ramada
Mercure Newbury Elcot Park Hotel Berkshire
Hotel Style:
#4 Luxury Hotel in Newbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Newbury Elcot Park Hotel staff and other travellers.
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Questions? Get answers from Mercure Newbury Elcot Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor 43 had good views”
PHILS021, 24 May 2017 | Read review
“We found our 'privilage' room, with the two aspect views and very good walk in shower very comfortable.”
johnmO943DC, 26 Apr 2017 | Read review
“1st floor privilege room 68 noisy when weddings on.”
Ian_R010, 23 Apr 2017 | Read review
“There is a spiral staircase up to the second floor. Don't try to carry your luggage; the hotel staff will help with this!”
343debk, 19 Apr 2017 | Read review
“Eat elsewhere till the food improves.”
Winston-Churchill-2, 1 Apr 2017 | Read review
5 of 5
Expedia.com
US$89* /night
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Prices are for 1 room, 2 adults
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