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28/1/2018 29/1/2018
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    Bay New Southlands Hotel

    15 West Street, Scarborough YO11 2QW, England
    011 44 844 499 5710
    Hotel website
    Lowest prices for your stay
    28/1/2018 29/1/2018
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    Traveller (37)
    Room & Suite (9)
    • Excellent37%
    • Very good44%
    • Average15%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “self drive” (24 reviews)
    “dining room” (42 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Accessible rooms
    Free Parking
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (457)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 457 reviews

    Reviewed 3 days ago

    Went to this hotel through Shearings. It was a very pleasant experience all round, the rooms and food were good, although the portions were somewhat smaller than they could have been. The staff were very helpful and cheerful especially our waitress Michelle who was particularly...More

    Thank telNorwich
    Hotel's Favourite
    Reviewed 3 July 2017

    Went up by car, hotel looked nice, we had booked Standard Plus room and were pleasantly surprised by it, it was plainly decorated but very tidy. The staff were friendly and very helpful, the food was good, drinks not too expensive.

    2  Thank lynn r
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 9 July 2017

    What kind comments you have left for us thank you. We hope you will stay with us again in the future.

    Reviewed 2 weeks ago

    just got back after 5 days with National Holidays sta ying at the New Southlands Hotel. We upgraded our room and found it was very good except for a couple of things one being the poor shower over the bath and the very poor lighting...More

    Thank shannonCleveland
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 6 days ago

    Thank you for taking the time to leave your feedback following your recent stay with us. I am so lucky to have a great team here and I will be sure to pass your kind comments on. I have taken a note of the issues...More

    Reviewed 7 November 2017

    My husband and I travelled with National for a five day break to Scarborough on the 23rd Oct. The coach was full and everyone except us got off at The Grand. My husband looked at me and said "what do they know that we don't"...More

    1  Thank ida b
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 6 days ago

    What kind comments you have left for us, thank you. I'm glad to see you weren't disappointed with your choice of hotel, and I hope we will see you again soon.

    Reviewed 1 November 2017 via mobile

    A good hotel , room and staff are excellent , and to be recommended. However, although the Buffet Breakfast is good and again can be recommended . The two evening dinners have been really poor . An advertised Steak & Kidney Pie , was served...More

    1  Thank harveyadams
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 4 weeks ago

    Thank you for taking the time to leave your feedback following your recent stay. I am sorry to see that you were disappointed with the evening meals and I have taken your comments to discuss with my catering team. I am however pleased to see...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$90 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 56
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity and Booking.com so you can book your Bay New Southlands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    • Also Known As
    • New Southlands Hotel
    Add Photo Photos
    Traveller (37)
    Room & Suite (9)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    paula r
    5 November 2017|
    AnswerShow all 3 answers
    Response from vernonp0 | Reviewed this property |
    No problem
    29 June 2017|
    Response from Andy S | Reviewed this property |
    Sorry but the New Southlands Hotel doesn't have a swimming pool.
    helen c
    1 June 2017|
    AnswerShow all 4 answers
    Response from Margaret S | Reviewed this property |
    Hi yeah you can use your bus pass if you have an English one. if you have a Welsh or Scottish one you can't
    Room Tips
    "always go for a standard plus room"
    Read review
    "We had a superior room, nice size"
    Read review
    "Premier rooms have a 4 poster bed and good seating area"
    Read review
    "choice of room level when booking"
    Read review
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