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Bay Norbreck Hotel

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Bay Norbreck Hotel
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368 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Basingstoke, United Kingdom
Reviewed 12 September 2016

would have given good if there was a rating and would return..was given room 103 and the views were stunning and strongly recommend...not the biggest of rooms..only one bedside cabinet(?)..had wall mounted small flat screen tv with freeview channels..had bath and shower but ageing..bed was fine ...linen clean.chambermaid did required job..had a few issues that were dealt with and requested...

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3Thank mark b
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Mark, and thanks for taking the time to complete your review. It is good to read you enjoyed your break overall, except a few small issues, and that you would return. Our drivers are full of information and jokes to keep you entertained. The coach travel from your area is a long drive, but take that as part of...

Liverpool, United Kingdom
Reviewed 4 September 2016

we stayed at this hotel with shearings my list of moans are endless so i will only touch on a few evening meals on every night the service was very slow on one night i asked for fish and when it came i found it to be cold so when the waiter asked was everything was alright and i mentioned...

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Helpful?
1Thank alsilverf0x
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for telling us about your experience. Sorry we were not up to our usual standards on this occasion. I have taken into account of all of your comments which will be passed on to help improve our service to others.

Wakefield, United Kingdom
Reviewed 29 August 2016

I have just had a weekend at the Norbreck. When we arrived our room was not ready, it was a 3 o'clock check in everyone was waiting until 4:30 to get in the rooms. We had upgraded to a sea view it was so small there was no room to get dresses. We asked for a table for two as...

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6Thank jillwinder
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to right your review. The weekend break you describe is not what our standards are usually, I can only apologise that we did not provide the service as we should have. I will investigate the comments you have made about other customers and take the appropriate action. Please do not let this experience stop...

Sheffield, United Kingdom
Reviewed 24 August 2016

Went to this Hotel on a coach tour break. We were given a room overlooking the Church and the sea beyond. Room was clean and quiet, beds were comfy.The Restaurant however dealt only with speedy eaters, it was manic,the service staff had to give us 3 courses in under an hour, it was crazy. It showed in the meals which...

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Helpful?
1Thank gdyso7605
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review. We do have some great views from the bedrooms. Sorry to hear you felt rushed in our restaurant, we generally find that our customers are keen to get finished for the Bingo and entertainment. I do hope this will not affect your decision to have another holiday with us.

Nottingham, United Kingdom
Reviewed 24 August 2016

I went to the Norbreck last weekend as I had tickets for Simply Red concert on Friday night. As I had to leave before dinner to attend I requested a packed lunch instead. I arrived late afternoon checked in and had my "lunch bag". We had a fire alarm at 5pm and had to evacuate the hotel as kids had...

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4Thank Mabel1969
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

I have to say Mabel, you made a good choice with Simply Red, I love their songs and they remind me of my childhood, listening in the car with my parents. It was nice to meet you over the weekend and I look forward to seeing you again.

Boston, United Kingdom
Reviewed 19 August 2016

What a fabulous week we've just enjoyed at the Norbreck Hotel in Scarborough. The hotel commands a superb position on the cliff top of the North Bay with views to die for!! The staff are friendly, helpful & fun & the meals are varied & enjoyable with lots of choice. Our room (on the third floor) was clean,quiet &comfortable with...

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4Thank melaniemanning
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review and it is great to see you enjoyed your stay. Our best assets are the staff and the views, although all the other things are a very close 2nd! I hope to welcome you again.

Reviewed 16 August 2016

We had a lovely stay at the Norbreck Hotel Scarborough. The views were great, the room was clean and the staff were friendly. The waiting staff were effecient ,Paul and Sally in particular even on a morning when they were short staffed and had demanding guests they kept cheerfull and well mannered . Ziggy on reception was welcoming and Manuela...

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2Thank kathleen g
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review Kathleen, it was lovely to read. The staff here are one of our best assets and will always do as much as they can to ensure our guests enjoy their stay. I hope you will visit again.

Middlesbrough, United Kingdom
Reviewed 9 August 2016

Just returned from a long weekend break in sunny Scarborough,the weather was fantastic,the view from the room was fantastic, but a few niggles with the hotel. Firstly we asked if we could be seated in the window (which commanded the wonderful view) we were told all tables were allocated,during our stay of 4 days there were spare tables which were...

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1Thank NIVRAMB
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thanks for taking the time to review your recent break. I am sorry to read we were not able to accommodate your table request and will check this with my restaurant manager. You mentioned the fire escape, this is an unusual arrangement, however it works well as guests have more than one option for escape. The doors are linked to...

Warrington, United Kingdom
Reviewed 8 August 2016

We were desperate to get out of another hotel where we had to sleep under beam and this was only a couple of doors away from Norbreck. We asked if there was any twin rooms spare on the Saturday night £90 for two people and breakfast. My brother and i had come to see the Legends of pop at the...

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Helpful?
3Thank karen w
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Firstly, I hope you enjoyed The Legends of Pop! I went last year and had an amazing time. Your review is so nice to read and the view picture & room pictures are great too. I can only apologise for the confusion at breakfast as in general we always replace items when they have run out so there should not...

Doncaster, United Kingdom
Reviewed 28 July 2016

Just spent a long weekend here, very reasonably priced, very friendly staff, food is OK, breakfast is very good. Rooms were comfortable if a little on the small side. Be aware the hotel is on the top of the cliffs near the castle, this gives excellent views on to both bays, but does mean quite steep climbs up to the...

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2Thank Graham M
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Graham and thank you for your review. It is good to read you enjoyed your weekend with us and I look forward to welcoming you again.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more   less 

Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: €81 - €89 (Based on Average Rates for a Standard Room)
Number of rooms: 52
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Questions & Answers

Here's what travellers have asked, with answers from Bay Norbreck Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“because the hotel is on an outcrop you get sea views on both sides.i had no trouble with noise.”
 of 5 bubbles rolyc400, 11 Feb 2017 | Read review
“Don't pick a room directly above entertainment lounge as can be very noisy.”
 of 5 bubbles carandchris1973, 11 Dec 2016 | Read review
“Most rooms have a sea view and has been refurbished ,I saw some friends stayed in and all good 216 had poor water pressure in shower”
 of 5 bubbles usatmattlyn, 29 Nov 2016 | Read review
“Make sure the room is not over the ballroom or disco! Friends were kept awake until 3am.”
 of 5 bubbles A8557HZpatriciah, 8 Nov 2016 | Read review
“We paid £21 each extra for a sea view. Well worth it.”
 of 5 bubbles Chrismar50, 1 Nov 2016 | Read review
5 of 5