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Holiday Inn Express London - Heathrow T5

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Holiday Inn Express London - Heathrow T5
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1,729 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London - Heathrow T5
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Showing 1,654: English reviews
San Diego, California
Reviewed 4 weeks ago

We were put up in this hotel by British Airways, as we missed our connecting flight. The hotel is average and the dinner buffet was pretty bad. The pasta and vegetables were overcooked. It's a pit, because it gives a false idea of the new London cuisine. The room was quiet and clean and we were able to get a...

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Helpful?
Thank Pia M
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for submitting your review of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay with regard to the quality of buffet items. Please...

Bristol, United Kingdom
Reviewed 5 weeks ago

We use this hotel as it is really good value, albeit about 5 miles from Heathrow and further to London. The rooms are very good, but note there is only a shower not a bath. There is not a lot of storage space, but we were there for 2 days, where we drive to a Zone 2 tube at Chiswick,...

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Helpful?
Thank daveashuk
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. Once again thank you for the wonderful comments and kind words of praise for...

Hampshire
Reviewed 31 October 2016

Stayed as part of a Legoland 2 day deal, as we did a few years ago. Excellent for this purpose. Kids were free at the evening buffet and the breakfast had really good variety. The room was perfect for a one night stay for 4 of us.I recommend filling up at the breakfast buffet and buying sandwiches at the M&S...

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Helpful?
Thank chfordians
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. Once again thank you for the wonderful comments and kind words of praise for...

Clitheroe, United Kingdom
Reviewed 30 October 2016

We stayed at this hotel as part of the Legoland, Windsor package. We had a large family room with lots of space, the decor was newly updated and very clean and fresh. The room was lovely and quiet, despite overlooking a horrendously busy main road. Breakfast, the following day, was super - lots of variety from cooked English breakfasts to...

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Helpful?
Thank Rebecca W
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Express T5 London Heathrow we thank you for your positive comments and appreciation. I am really pleased to hear that you found the staff very helpful and friendly. Once again we would...

Lichfield, United Kingdom
Reviewed 30 October 2016

We like this hotel because it is super clean, has all you need for a stop over near terminal 5, and the staff are helpful. It's only weakness is the quality of the evening food. It's obviously brought in, but what is worse is that it is not well cooked. Breakfast is fine.

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Helpful?
Thank gentleshaw1
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for being our guest and for leaving us a feedback. We are happy that you liked our location as well as the breakfast variety and found our level of cleanliness to be great. On behalf of our entire staff here at the Holiday Inn Express T5 London Heathrow we thank you for your positive comments and...

Scunthorpe, United Kingdom
Reviewed 28 October 2016

Rooms are of excellent quality and the breakfast was decent enough as a Continental Plus Breakfast. Rooms were spacious and clean. Finding breakfast room was weird because there is a totally separate restaurant attached to the hotel which you can easily think it is breakfast! Also when there was a small change of the booking to do which I had...

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Helpful?
Thank DNpics
IHGService, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear DNpics, Thank you for staying with us and providing us with your valuable feedback. I am glad you found our rooms spacious and clean and found our staff friendly and helpful. However, we are sincerely sorry for the issues you had with your reservations. We're glad that our staff has rectified this right away. However, we are sincerely sorry...

Reviewed 27 October 2016

We stayed here for one night. We spent a night enough night here, it was a nice enough stay and breakfast is included which was good enough as standard Holiday Inn Express. It isn’t the most convenient hotel for heathrow and there doesn’t seem to be any other reason to stay here as there is nothing interesting near the hotel....

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Helpful?
Thank Sean P
IHGService, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Sean P, Thank you for your recent stay and for taking the time to write a review. It is delightful to know that you have regarded your stay with us to be nice. We hope that other travelers will find your comments beneficial. Comments such as yours only fuel us more, to keep working towards providing an excellent service...

Bromsgrove
Reviewed 27 October 2016

Stayed here as part of legoland deal. Family room was a bit small but fine when sofa bed up . Sofa bed good quality for children. We were very impressed with the breakfast . More selection than we were expecting including croisants and pain au chocolate, yogurt , fruit and real non watered orange juice. Room was well soundproofed ....

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Helpful?
Thank Sarah J
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, We appreciate you taking the time to provide detailed feedback regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Express T5 London Heathrow we thank you for your time and positive comments. We would like to thank you for your business and we hope to see you again when your...

Plymouth, United Kingdom
Reviewed 27 October 2016 via mobile

Rooms are ok but no drawers to put clothes in! No baths only a shower which might be difficult for small children! Restaurant has so far been lovely with a buffet for adults and kids eat free with each paying adult, plenty of choice and reasonable seating area. Staff very friendly and helpful. So far only downside is other parents...

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Helpful?
Thank Caroline R
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear reviewer, We appreciate you taking the time to provide detailed feedback regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Express T5 London Heathrow we thank you for your time and positive comments. On the note that there were no drawers and only shower cubicles, this is because of the brand...

Caerphilly, United Kingdom
Reviewed 26 October 2016 via mobile

Stayed here night before we flew out to Cyprus! Easy to find and good location off the motorway, close to Heathrow airport! Breakfast was included in the price along with a meet and greet service at the airport! The whole thing was worth it just for the airport service alone. Very swift check in😊

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Helpful?
Thank Tracy S
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. Once again we would like to thank you for your business and we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more   less 

Additional Information about Holiday Inn Express London - Heathrow T5

Address: London Road, Slough SL3 8QB, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: €56 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough
Hotel Style:
#5 Business Hotel in Slough
#6 Family Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Heathrow T5 staff and other travellers.
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Questions? Get answers from Holiday Inn Express London - Heathrow T5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the hopper from Heathrow terminal 5”
 of 5 bubbles oldnorman, 25 Nov 2016 | Read review
“We were far from the elevator near an emergency exit”
 of 5 bubbles guy_traveller, 23 Nov 2016 | Read review
“They changed our room to a twin with no questions asked.”
 of 5 bubbles 966lindat, 14 Nov 2016 | Read review
“The ground floor seemed to be very cold for some reason”
 of 5 bubbles Jenny_11234, 14 Nov 2016 | Read review
“Had a fourth floor room, rooms at the back will avoid the main road.”
 of 5 bubbles daveashuk, 3 Nov 2016 | Read review
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