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Holiday Inn Express London - Heathrow T5

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Holiday Inn Express London - Heathrow T5
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1,769 Reviews from our TripAdvisor Community

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Showing 1,691: English reviews
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Bangalore, Karnataka, India
Reviewed 2 days ago NEW

I happen to stay here for one-night courtesy British Airways. The room was nicely appointed and clean. I really loved the painting they had on the wall. The complimentary breakfast was decent and sufficient. The staff in the restaurant and check-in counter were very helpful. National Express shuttles provide decent connectivity to Heathrow from this hotel (duration: 15-30 minutes).

Thank BhaskarSinghal
Reviewed 4 days ago NEWvia mobile

The hotel is clean and tidy very much more like a normal holiday Inn than an express. The staff are friendly be prepared that it is not close to t5 a bus or taxi or car ride away. It is close to slough and convenient to get to central London from Heathrow or train from slough 20min of the fast...

Thank John M
Sheffield, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for the first time prior to a flight to LA. I'm well acquainted with the brand and the attraction is the free breakfast to be honest. Check in was quick and my gold card status was acknowledged. Car parking was £5 which I thought reasonable. The room was standard, warm shower, double bed, different feel pillows, although the...

Thank JimUtd
Parbold, United Kingdom
Reviewed 1 week ago

Well-priced for its close proximity to Legoland Windsor. The rooms are decent and relatively quiet. We've stayed here quite a few times over the past few years and with only minor exceptions has proven to be a quiet and comfortable place to stay. With only a few exceptions the rooms have been tidy and clean and the beds comfortable enough...

Thank NumberFiveIsAlive
Reviewed 1 week ago via mobile

As far as Holiday Inns go I've had another good stay here (much better than the Armories in Leeds). During check in everything was explained in detail, the rooms cover all the bases and suit my needs (TV, bed, shower and clean). The fitness room needs air conditioning and the treadmill needs to face the mirror, there's only so many...

Thank RichardPrince
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I have had a chance to read through your comments and I am pleased to see that much of your overall experience was positive. I have taken on board the areas that you have highlighted and I will be speaking to the relevant Department Heads to implement the changes needed for improvement, with...

Reviewed 1 week ago

Stayed her in February on business. Comfortable enough hotel for the £85 price. Thought the £10 parking was a bit steep, and the bar/restaurant is all open plan with the main lobby, which seemed a bit strange. Bar staff seemed a little inexperienced, as they were all wearing trainee badges, and if one had a query, they all tried to...

Thank Matthew M
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I apologies for the inconveniences that you have faced during your stay. Please allow me the opportunity to respond to some of the points that you have raised. Our car park charge is indeed £10.00 per night; however, we have maintained over the years to offer one of the lower overnight parking charge...

Reviewed 1 week ago

After a long trip, from Arizona, I arrived from 30° Scottsdale to 2° London temperatures. Unfortunately the heating in the room that was appointed to me was not working well. The reception staff really did everything they could to accommodate and solved the problem by changing the room and providing the additional heating so I could take the shower and...

Thank jan d
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback and your kind words. I would like thank you for your understanding on the day, that maintenance faults do occur from time to time and I am pleased to read that the Team followed through on resolving the problems that you were facing with the heating in your room. We look forward to...

Devon, United Kingdom
Reviewed 2 weeks ago

Stayed here on business. The rooms were ok, clean and of a decent size. conference facilities were fine. What was not fine was the food. It was insulting to present that sort of rubbish to delegates. Lunch was terrible, dinner was even worse.

Thank Timtam46
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I have read through your comments and would like to offer my sincere apologies that your overall experience did not meet your expectation. I will be sharing these comments with my Food & Beverage team in the aim of implementing changes to improve where needed. If you would like to discuss this matter...

Reviewed 2 weeks ago via mobile

Staying one night for business. So grateful it's only one night. Placed in a room next to one that had bed bugs (I knew as there was a note left on the reception desk for me to see) so I refused to stay on the same floor. Then, came down for dinner with colleagues. Steak cooked blue when asked for...

Thank j0_barnes2016
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, First and foremost, thank you for your feedback as this is our main source of identifying the areas in our Hotel that are in need of improvement. Based on the points that you have raised, I would like to offer my sincere apologies for any inconvenience that you have faced and kindly request that you contact me at...

Taunton, United Kingdom
Reviewed 3 weeks ago

This was our 3rd time staying here,always consistent quality. Rooms good, comfortable chair and helpful staff. The fact that we have been back 3 times and will go back again tells you what we think of the place.

Thank Andy P

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more   less 

Additional Information about Holiday Inn Express London - Heathrow T5

Address: London Road, Slough SL3 8QB, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: €54 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
Number of rooms: 300
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Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough
Hotel Style:
#5 Business Hotel in Slough
#6 Family Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Heathrow T5 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a map to find some rooms !”
 of 5 bubbles coling652, 5 Jan 2017 | Read review
“Great place - clean and large rooms - very modern and no crooked corners .. the staff were marvellous”
 of 5 bubbles katiiekroll, 3 Jan 2017 | Read review
“Not much of of a view , all rooms are quiet well insulated from external sound.”
 of 5 bubbles SubrotoVaradkar, 2 Jan 2017 | Read review
“High floor seemed quiet”
 of 5 bubbles Jeff2727_10, 9 Dec 2016 | Read review
“Use the hopper from Heathrow terminal 5”
 of 5 bubbles oldnorman, 25 Nov 2016 | Read review
5 of 5