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Checked in just after 2, room on 3rd floor that is fine there is a lift and we are fit enough to use the stairs if need be but our room and at least 3 others were attic with the old fashioned dormer sash windows,...More
Arrived on Sunday to attend Lionel Richie concert in Carlisle.
Was given room 104 which was a disability room and filthy.
The cups had stains in (from previous guests)
The curtains didn’t close.
Dirty marks all over the chair and worst of all I noticed...More
We booked this stay quite late in order to be able to stay over after a concert.
When we had initially looked earlier in the year, all the hotels we checked were full, so it was a relief to finally find somewhere to stay.
Horrendous. Filthy offered 4 rooms 1st room , 217 disgustingly dirty 2nd dirty , 3rd room , 103 disability room locked in bathroom 10 mins before able to get free , 4th room 223 door to bathroom didn't close, headboard fell off wall when the...More
This hotel has been much improved since I last stayed in it. Reception was quick, friendly and efficient. The single room had everything desirable for a pleasant stay including tea and coffee, TV and only one cushion on the bed! The building is very rambling...More
2 Thank kendoon
Response from Carl W, Deputy General Manager at County HotelResponded 2 weeks ago
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.