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All reviews flaming grill the pub kids meals family meal plenty of hot water iron and ironing board great value for money double room family room plenty of parking pleasant stay would definitely stay here again comfy bed powerful shower enjoyed my stay nothing too much trouble the ground floor
We stayed in October. We specifically asked for a bath and we got a bath; just not a working one. The bath/shower tap was non functional for the bath. You would think that these things would be checked before check in.
Having been forced to...More
I had a bad experience here a few years ago but was reasurred it had new management its not changed it's still bad. The food remains poor quality and not very warm. There was 11 in our group and they got at least 3 orders...More
We booked for a night’s stay on the 15th of September on a visit to Sheffield to see my father-in-law who isn’t feeling well. On arrival, we were confronted with what looked like a building area with scaffolding, fencing and other building paraphernalia in the...More
Response from JoanneW2648, Guest Relations Manager at The Brentwood HotelResponded 2 weeks ago
I am so very sorry to hear that your visit to our Hotel was unsatisfactory. I would like to assure you that this is not the normal service or standard for our rooms. I have passed your concerns to our Housekeeping department. Please could you...More
we didn’t get what we asked for even after asking 4 times for it. my friend who came with us didn’t even get her meal as they messed up the order over charged on our drinks no refund no nothing crap!!
2 Thank lisa c
Response from Joanne W, Guest Relations Manager at The Brentwood HotelResponded 7 September 2018
I am so very sorry to hear that your visit to our restaurant was unsatisfactory. I would like to assure you that this is not the normal service standard Please could you contact me on 01709 382772 to discuss the matter further. Kind Regards Jo
So, we had a surprise birthday party here last night for my partner. I had arranged it by emailing the hotel and was greeted and shown around by Liz when I viewed the room. We arranged for food for 17 people, which ranged from a...More
2 Thank Sean M
Response from Joanne W, Hotel and Events team leader at The Brentwood HotelResponded 18 August 2018
Thank you so much for your wonderful review. I am really pleased you enjoyed the surprise party, buffet and breakfast and found the hotel room to be spacious clean and well kempt. Liz is certainly a credit to us as are all the...More