We stayed at the hotel for three nights over the New Year with friends and enjoyed our stay. We were unhappy with the room initially allocated to us but we were soon offered an alternative which was a great improvement. The staff at the hotel were all friendly and helpful. The breakfast was very good with quality ingredients which were well cooked. We went to the hotel’s New Year’s Eve Party which included a buffet, disco and Elton John tribute act. We all thoroughly enjoyed the night. The hotel is well situated next to the beach and amenities. We would certainly consider a return visit.
I booked a last minute holiday to The North Shore In Skegness with my son and partner we stayed for 2 nights - North Shore Road Skegness PE25 1DN. First look at the room it looked messy an I refused to use the shower / bath tub. I was more focused on my 4 year old son wanting to walk to the arcades desperately than the room. I saw it as just a place to sleep and doubted that another room would be much better. The double bed we had was two singles that clip together but you couldn’t push them further than the picture attached. Wasn’t comfortable and I have arthritis in my spine so sleeping with a hole in the middle of the bed didn’t do me any good. There should have been another lock on the door but was broken. There was an old chip in the corner of the room and there was a chocolate wrapper and crumbs left from people in the room before us. There was dirt all over the window sills and the bathroom had hairs and grime. The light above my sons bed didn’t work which he kicked up a fuss about as you do at 4 years old. The toilet roll holder wobbles as it’s not screwed in properly and the toilet roll easily slides off. I asked my partner to get me a bottle of water downstairs at the bar, he was told that they don’t sell them. He walked 15 minutes to the co op to get me some water an then when he walked back through he saw they actually did have bottles of water behind the bar. We put out the please service sign but our room wasn’t refreshed. The shower curtain in the bathroom was broken an the attachments from the previous one were still there. The TV remote was covered in muck and I couldn’t believe it considering how bad Covid is at the moment. When I told them at reception as I checked out they told me I should have said to start but we didn’t notice everything to start as we arrived in the dark and my child is at the terrible 4’s age so my mind was elsewhere. I was surprised that we just got ‘sorry’ but you should have said before. Implying it’s my fault. I expected better at £160 for 2 nights! Regarding the state of the room the woman and manager at the reception on 3rd Jan 2022 said I should have said before an they would have put me into another room as they weren’t full. As a customer and not local I am obviously unaware of this and I hardly expect other rooms will be better. The manager told me the tv remote is disinfected and put in a plastic bag due to Covid so he’s trying to imply that over our stay I have caused the filth on the remote. The ‘cleaners’ and other staff members obviously don’t care about the current pandemic. If this break wasn’t for my son I would have only stayed the one night, thankfully there is loads to do in Skegness so we didn’t have to spend much time at the hotel. I am writing this review to warn others as I know I wont get compensation an not even a proper apology. From review answers I’ve seen before, I’m sure this will be read an then they will apologise for “my opinion of their lovely hotel”. Would not recommend! Waste of money! Can sadly only upload 10 photos - have more and a few videos that I can’t upload…
rude unhelpful staff rushed service not a great selection for children and in all fairness the veg was rock solid the roast potatoes were pale turkey was dry and stuffing was mush pigs in blanket were raw no options of vegetables after asking multiple of times for more gravy was scolded not worth the price and was a pure disappointment for our first christmas out of lockdown spending between 600 and 700 the atmosphere killed our christmas spirit
We went to the North Shore hotel for Christmas Day Lunch, fantastic meal, far too much food, there was enough for four but the two of us tried but failed to finish it all. Staff and service were excellent. Thank you all for a wonderful afternoon. We’ll be back!!
The only thing that was good about this hotel was the staff Heating in the room and bathroom didn’t work staff brought plug in heater which I had to move into the bathroom when I had a bath. Room was clean. Evening meal was not worth the money had a seafood platter very basic and bland Breakfast wasn’t much better paid for two breakfast didn’t bother with the second Had to ask for a clean cup as room wasn’t serviced Lighting in car park was very poor