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Premier Inn Birmingham North (Sutton Coldfield) Hotel

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Premier Inn Birmingham North (Sutton Coldfield) Hotel
Premier Inn Birmingham North (Sutton Coldfield) Hotel
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384 Reviews from our TripAdvisor Community

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Showing 381: English reviews
London, United Kingdom
Reviewed 9 January 2017

Super position, friendly staff. Rooms extremely clean and an excellent nights sleep, very quiet, I have rated it a very good and not excellent as there is no lift so I had to carry my case up two flights of stairs.

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1Thank Alfie W
Wordsley, United Kingdom
Reviewed 6 January 2017

What a superb New Year. We booked this hotel with some friends we met on holiday a couple of years ago. There is a steakhouse attached to hotel so we had an evening meal lots of drinks and celebrated the new year. We went back to our rooms and what can I say but hotel was great, rooms were a...

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1Thank AmandaStreet
Fleet, United Kingdom
Reviewed 3 January 2017

I chose this Premier Inn location as it was close to family. The room was comfortable and the breakfast food was good quality, however, it was the timings for breakfast that let this location down. Breakfast finished at 9:00am!! Having travelled over 200 miles the day before, getting up early just to fit in breakfast was not convenient. I will...

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1Thank Mike0856
Birmingham, United Kingdom
Reviewed 2 January 2017

Only issue we had was a window had been left open and the room was cold. Heating was put to the max but took 2 hours to warm up. Everything else was good and we will probably be back next year. Food is served in the adjoining pub and is presented very well.

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1Thank Hach111
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hi, thanks for reviewing your stay with us. I apologize for the window being left open in your room, we do like to make sure that all rooms are as confortable as possible for all guests. Unfortunately we missed that one. I do hope this was not too much of an inconvenience for you and hope to see you again...

London, United Kingdom
Reviewed 2 January 2017

Good hotel,good location, helpful staff. Clean and tidy room good breakfast,properly cooked staff were helpful. Hotel was easy to find. Could have turned the heating on a couple of hours before we arrived, but the room was not that cold, so not a problem.

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1Thank richard c
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hi Richard, Thank you for your recent review. Hope hope you were not too cold on this occasion and if you choose to stay with us again soon don't hesitate to ask for an extra heater. Regards Mark Operations Manager

Nottingham
Reviewed 2 January 2017

Normally I love Premier Inns and akways use them as first choice oh hotel. The room was not clean. It had not been vacuumed and there was hairs and paper on the toilet. There was only one member of staff on at reception so none available to clean the room. The Chepstow on reception was very friendly and sympathetic but...

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Thank NottinghamGent
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hello, Thank you for your feedback. I apologize again for the standard of room you experienced when you checked in. As I mentioned to you at the time I did go and clean your room again to ensure the correct standard was met whilst you were out celebrating New Year. We take our standards very seriously at Premier Inn and...

Rickmansworth
Reviewed 28 December 2016

The staff were very friendly and helpful, great service, clean rooms and a lovely large family room, exceeded our expectations. Organising a breakfast for the rest of the family that we were visiting made us grateful. Thank you.

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Thank clairelewis55_cp
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hi Claire, I'm really pleased to hear that you enjoyed your stay with us over Christmas. Thank you for taking the time to write this review. I hope you had a great festive period with your family and hope to have you stay with us again soon. Regards Mark Operations Manager

Taunton, United Kingdom
Reviewed 27 December 2016

Very well presented hotel around the back of a pub but fully modernised inside. Very comfortable bed and the room was enough to put you at ease after a stressful drive. Overall very good and I would recommend. The staff were also very helpful and friendly which was great especially as our stay was over Christmas.

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Thank Adam F
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Thanks for this review Adam. I hope you had a great Christmas and New Year. I hope to see you again next Christmas if not sooner. Regards, Mark Operations Manager

Gosport, United Kingdom
Reviewed 27 December 2016 via mobile

Premier Inn met their usual room standards, very good. Parking good. However pub attached a let down. Don't despair, go to Pesto Italian just a short drive. Pub was extremely busy, noisy, (and a little shabby, Management take note!) It was christmas holidays, so made allowances for that but still not good. I Do not recommend the pub. Breakfast a...

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Thank BirminghamLassB4
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hello, thanks for this review. I'm glad to hear you rated our hotel highly. I apologize on behalf of the Greene King pub next door for the issues you experienced. I will pass your comments on to them to action. Regards Mark Operations Manager

Oxfordshire, United Kingdom
Reviewed 26 December 2016

The room was clean, and had everything we needed for our brief stay. We felt the staff went over and above the call of duty to make our family feel comfortable and welcome - we very impressed with the customer service.

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Thank Clare D
MarkOpsMgr, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review

Hi Clare, Thank you for your kind review. I'm very proud to hear my team made you feel so welcome. I will pass this feedback on to them. I look forward to welcoming you back soon. Regards Mark Operations Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
There's so much on your doorstep at Sutton Coldfield. The bright lights, sights and shops of Birmingham are just a quick train ride away. While closer to home there are a number of renowned golf courses, as well as the beautiful Sutton Park National Nature Reserve. Conquer your fears on Stormforce 10 at Drayton Manor. Or indulge in retail therapy at big name stores in Birmingham. Watch some famous names tee off at the Belfry, then come back for tea and pampering yourself in our spacious rooms and extra comfy beds. Directions: Approx. 7 miles from M42(J9). Follow A446 towards Lichfield, then A453 to Sutton Coldfield. Turn left into Whitehouse Common Road, the hotel is on the left. 1/2 mile from Good Hope Hospital. Next to the White Horse. ... more   less 

Additional Information about Premier Inn Birmingham North (Sutton Coldfield) Hotel

Address: Whitehouse Common Road, Sutton Coldfield B75 6HD, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: €57 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham North (Sutton Coldfield) Hotel 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Premier Inn Birmingham North (Sutton Coldfield) Hotel Sutton Coldfield
Premier Inn Sutton Coldfield
Premier Inn Birmingham North (Sutton Coldfield) Hotel West Midlands
Hotel Style:
#4 Business Hotel in Sutton Coldfield
#5 Family Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Birmingham North (Sutton Coldfield) Hotel staff and other travellers.
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NEWTOWNABBEY NORTHERN IRELAND
over a year ago
Menasha, Wisconsin

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Questions? Get answers from Premier Inn Birmingham North (Sutton Coldfield) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ensure you have enough towels and if staying longer that they are dry for the second days use”
 of 5 bubbles joe567, 18 Jan 2017 | Read review
“Ask for one away from road”
 of 5 bubbles Danielle6481, 27 Nov 2016 | Read review
“2 floors, no lift”
 of 5 bubbles K8745WXelizabethb, 13 Nov 2016 | Read review
“If you have to stay here ask for a top floor room at the end of the corridor”
 of 5 bubbles K1507RUbenm, 13 Aug 2016 | Read review
“We had a room at the back, very quiet.”
 of 5 bubbles JulieAnneD, 1 May 2016 | Read review
5 of 5