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Ramada Birmingham Sutton Coldfield

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Traveller (447)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent20%
  • Very good25%
  • Average21%
  • Poor18%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Ramada Birmingham Sutton Coldfield
Special Offer: STAY 2+ NIGHTS, SAVE 20%
Offers from Ramada Birmingham Sutton Coldfield
Special Offer: STAY 2+ NIGHTS, SAVE 20%
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,676)
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1 - 5 of 1,664 reviews
Reviewed yesterday via mobile

I read the reviews on here and was expecting a bad experience but was proved wrong. The room was clean, modern and more than adequate .The lady at check in was helpful and friendly. My ten year old daughter loved the pool and facilities in...More

Thank William C
Reviewed 3 days ago

I have never been so glad to leave a hotel. Rooms were dated and incredibly dirty . Bedsheets had holes in and were threadbare in places. The sheets weren't even long enough to cover the mattress! There were dead flies on the floor, and plenty...More

Thank Roadtripper1871
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 days ago

Thank you for your feedback, I am very sorry to hear that you didn't enjoy your stay with us here at the Ramada. I will pass on your feedback to the relevant managers. Regards D Thewlis

Reviewed 4 days ago via mobile

Arrived at hotel which is in nice grounds, however on entry the reception area is untidy and in need of refurbishment, I was given a room in the ‘annexe’ a depressing 2 storey building with outside steps - the one window in the room faced...More

Thank Clarice9999
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 3 days ago

Thank you for your feedback, Our hotel is constantly undergoing renovation and making improvements so if you do visit again I hope we can change your opinion on our hotel. I will speak to the Housekeeping team to make sure that all our hotel rooms...More

Reviewed 4 days ago via mobile

The staff are very rude on reception, asked to change room because the room they had checked me into had not been made up from the previous guests and got a rude attitude like it was my fault for putting her out. The hotel offered...More

Thank Shane2016
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 3 days ago

Thank you for your feedback, I am sorry that you felt this way about your stay in our hotel. I will speak to the Front of House manager about your welcome to our hotel to make sure that every guest is met with the warmest...More

Reviewed 6 days ago via mobile

We attended this hotel in a group of 5 couples for a family members birthday. Our room smelled really strongly of smoke to the point where we travelled home at midnight because we couldn't sleep with the bad smell, it even lingered in the bed...More

1  Thank Lou922018
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 3 days ago

Thank you for your feedback, I believe we have contacted you about this situation and that is has been resolved. Regards, D Thewlis

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$61 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$61 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (447)
Room & Suite (139)
Dining (22)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
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hs732015
17 September 2016|
AnswerShow all 7 answers
Response from KenSolihull_England | Reviewed this property |
Depends on the deal you booked
0
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Pamela L
12 August 2016|
AnswerShow all 3 answers
Response from Alliejc | Reviewed this property |
I think it was 2pm for in and 11am for out
1
Vote
kaiyanah
2 August 2016|
AnswerShow all 4 answers
Response from KenSolihull_England | Reviewed this property |
Yes
0
Votes
Room Tips
"I wish I knew"
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"ask for one overlooking the lake."
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"overlooking the lake"
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"choose a different hotel"
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