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New Hall Hotel & Spa

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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,127 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
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Reviewed 3 days ago NEWvia mobile

Hotel is stunning, beautiful old building in amazing grounds. Length of parking just a short walk from reception. I arrived late so called for a receptionist bit on arrival they were very friendly and helpful. Rooms were nicely decorated if not a little hot but nothing an opened window couldn't sort. Comfy bed, powerful shower. Breakfast was lovely and plentiful....

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Thank Neenals
Birmingham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

Visited here for my partners birthday treat, and so glad We did, The hotel is a gorgeous old building surrounded by a moat, very picturesque, the staff were polite, and extremely helpful . Our room was beautiful with complimentary toiletries , water , tea coffee biscuits a sewing kit a trouser press iron and ironing board, bathrobes and slippers ,...

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1Thank anita t
About Hotel's Favourite Review
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your lovely words, we are delighted that you enjoyed your stay with us. I will pass on your review to the team and I am sure that they will be as pleased as I am that you were so well looked after. Best wishes Gareth Davies General Manager

Esher, United Kingdom
Reviewed 1 week ago NEW

My wife and I stayed here on a quiet Sunday Night and arrived mid afternoon so had the opportunity to walk around the wonderful grounds and exterior of the hotel. We then went for a swim in the leisure pool and found the facilities excellent and clean , albeit a bit small if the hotel had been busy. The room...

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Thank Steve25_12
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest We are delighted that you enjoyed your visit to New Hall and that many aspects of the service and facilities on offer stood out to you for mention. I am very disappointed to read that the breakfast quality offered to you was as described. This does seem a step away from our normal standards and I am very...

London, United Kingdom
Reviewed 1 week ago NEW

From the moment we walked into reception we felt a warm welcome and a passion to make sure our stay was a great experience. We were celebrating my wife's birthday and they fave us an amazing upgrade, the Princess Elizabeth Suite. Wow, what a fabulous room with great views over the moat. Our only challenge was being woken at 6am...

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Thank Trevor P
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the wonderful review, it was a pleasure to welcome you and we hope that you choose to stay with us again in the future. Best wishes Gareth Davies General Manager

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

I stayed at New Hall during a business trip and so didn't get to experience all it had to offer. Arrived approximately 7pm and left 8:30am the next day. Ample parking available. The building and the grounds are stunning! I love history and this place is just full of it. There was a slight payment problem when I arrived but...

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Thank Ceri M
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review. It is great to read that you enjoyed your stay with us. I would very much like to try to address the plumbing issues that you have mentioned. I wonder if you would be able to contact me directly and tell me which room it was that you stayed in as unfortunately I...

London, United Kingdom
Reviewed 1 week ago

My husband and I spent a long weekend relaxing at New Hall Hotel and both had a wonderful time. The hotel is quirky with hidden alcoves and winding staircases and the historical design has been beautifully preserved. We stayed in the main (oldest) part of the hotel in Clarissa (room 58) which was spacious, clean and comfortable. Breakfast was included...

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Thank CojonesUK
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted that you enjoyed your stay at New Hall and had so many positive words to write about us. Thank you for the constructive feedback on our breakfast buffet selection I will raise this with chef and disccuss potential enhancements to this area. I hope that we have the pleasure in welcoming you back to the...

Reviewed 1 week ago

Stayed for the night after going to Crufts. Beautiful hotel, courteous staff, nice room, fresh milk in the fridge, tidy bathroom and a fantastic breakfast. Would love to go back and spend more time there.

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Thank HxUrchin
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you so much for your review of your stay here at New Hall. I am delighted that on this occasion you enjoyed your stay with us and that so many aspects stood out for special mention. We hope that we will soon be able to welcome you back to the hotel. Best wishes Gareth Davies General Manager

Huddersfield
Reviewed 1 week ago

We arrived on a sunny afternoon to see this beautiful building come into view and we were greeted warmly and offered help with the luggage by the friendly efficient reception staff. A quick glimpse at our room then off to explore the extensive grounds whilst the sun still shone. Dinner the first evening was rushed and we felt the staff...

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Thank GarforthHuddersfield
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the opportunity to review your experience here at New Hall following your recent stay with us. I am truly sorry to read that aspects of your stay did not meet your expectations, please accept my apologies. At the present time we are undertaking a project of bathroom refurbishment at the hotel and I am...

Bath, United Kingdom
Reviewed 1 week ago

Got a pleasant surprise on our first visit of 2017. We used one of their offers for dinner, bed and breakfast plus some of our loyalty vouchers for dinner on the second night, this kept costs down at an expensive time of the year. The hotel has been rearranged and new ensuites are improving the experience, definitely the best value...

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Thank Robbiejo4866
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am really pleased that your stay with us was an enjoyable one and I thank you for choosing to post a review. It is wonderful to read that the new bathroom you experienced added to your enjoyment of the time spent with us and I hope that we will have the pleasure in welcoming you back to...

London, United Kingdom
Reviewed 1 week ago

What a fantastic stay! We picked this hotel because of the spa facilities and it did not disappoint. It was slightly smaller but going on a Sunday meant it was quiet so we had space in the jacuzzi and pool. We also had breakfast and dinner in the hotel and would say the staff really went the extra mile in...

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Thank JoshnaJ
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am really pleased that you enjoyed your visit to New Hall and it is wonderful to read that the team looked after you so well. I will share your comments with everyone here at the hotel and I am sure they will be as pleased as I am that the efforts made were well received. Best wishes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: €120 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel & Spa Sutton Coldfield, West Midlands
Hotel Style:
#2 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from New Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clarissa was lovely, spacious and clean with lots of light, though in the front of the hotel overlooking the moat and parking lot.”
 of 5 bubbles CojonesUK, 15 Mar 2017 | Read review
“For fit tourists ask for the old building for business or family ask for the new quadrangle.”
 of 5 bubbles Robbiejo4866, 13 Mar 2017 | Read review
“Ask for room without creaky floorboards!”
 of 5 bubbles 466tracye, 5 Mar 2017 | Read review
“Being in its own grounds all rooms are pretty quiet and peaceful.”
 of 5 bubbles StewartCrieff, 5 Mar 2017 | Read review
“rooms below no 50 were being upgraded, so op for lower no for more up-to-date room.”
 of 5 bubbles PrincesMargaret, 25 Feb 2017 | Read review
5 of 5