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Campanile Wakefield

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Traveller (93)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent8%
  • Very good20%
  • Average27%
  • Poor14%
  • Terrible31%
Travellers talk about
“room was clean”(24 reviews)
“tea and coffee”(13 reviews)
“short stay”(6 reviews)
Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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Traveller rating
26
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86
46
91
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LanguageEnglish
26
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46
91
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All reviewsroom was cleantea and coffeeshort stayexcellent value for moneycereal
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51 - 55 of 312 reviews
Reviewed 12 June 2017 via mobile

Fawlty Towers has nothing on this. Not even worth one star. Totally disorganised when we arrived. Seedy and run down. Long long wait for food which was of a poor quality when it finally arrived. Rooms, very small, dirty, broken mirror and large hole in...More

2  Thank Robin E
Response from Gillian D, General Manager at Campanile WakefieldResponded 28 June 2017

Dear guest, I am very sorry to learn of your disappointment with the Campanile Wakefield and that you had such a bad experience. I have arrived as manager at this hotel just this week and please be assured that your comments are taken very seriously...More

Reviewed 12 June 2017

i was on a coach trip with Omega how could they put any one in a place like this,did not think these sort of hotels were still about i was a single woman on the third floor could not have a window open had to...More

1  Thank 521sandra
Response from Gillian D, General Manager at Campanile WakefieldResponded 28 June 2017

Dear guest, On joining the hotel as manager after your visit as part of a coach party, I was sorry to learn of your disappointing experience at the hotel. I have addressed the issues which you have raised and endeavor to provide quality service for...More

Reviewed 11 June 2017 via mobile

This really was a dump. After seeing Jamie Raven and enjoying a nice meal in town we arrived back at our 'Room'... and we could hear everyone else... and hear a lot more. Babies were made this night for definite. My partner normally does not...More

1  Thank Allaboutlee27
Response from Gillian D, General Manager at Campanile WakefieldResponded 28 June 2017

Dear guest, I was very sorry to learn of your disappointing stay. I have recently (since your stay) joined the hotel as manager and take all our guest comments very seriously. I am sorry that you experienced such disturbances during your stay. I am not...More

Reviewed 7 June 2017 via mobile

Stayed for two nights in a twin room with my granddaughter room small but adequate tea coffee kettle and hairdryer in room beds comfortable downside no pillow protectors no mattress protector. The accommodation is in a separate block we were on the first floor the...More

Thank JP50090682
Response from Gillian D, General Manager at Campanile WakefieldResponded 28 June 2017

Dear guest, I am pleased that you found the hotel generally comfortable and having joined the hotel only recently as manager and since your stay we have a plan in place to make improvement to the external areas of the hotel. I do hope that...More

Reviewed 5 June 2017

We were late arrival, as arranged, arriving about 10.50pm. The room was in a block. Walking in bare feet on carpet, our feet became very dirty, The room smelt bad all night. One towel had dirty patch on it. Net curtains had holes in it,...More

1  Thank paul t
Response from Gillian D, General Manager at Campanile WakefieldResponded 28 June 2017

Dear guest, I was very sorry to learn of your very poor experience whilst staying at the hotel. I I joined (after your visit) as manager but have certainly been addressing the issues raised since my appointment. You do not state which room you were...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$36 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (93)
Room & Suite (23)
Dining (7)
Questions & Answers
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Mitchamman53
28 November 2017|
AnswerShow all 2 answers
Response from Gillian D | Property representative |
Thank you for your kind feedback and we hope to welcome you back in the future. Gill Douglas General Manager
0
Votes
Craig B
19 July 2017|
Answer
Response from Gillian D | Property representative |
This was answered some time ago
0
Votes
ansteygirl
3 July 2017|
AnswerShow all 3 answers
Response from TillyBean6 |
I think telling porkies and sticking their heads in the sand over just how bad Campaniles Head of UK Operations has allowed this hotel to become over the last few years is the only way they get reservations. There is no help... More
1
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Room Tips
"Apparently you can ask for a refurbished room."
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"ask for a ground floor"
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"Ask for a room on the ground floor unless you like climbing stairs"
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"go elsewhere"
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