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The Bannatyne Hotel and Spa - Darlington

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The Bannatyne Hotel and Spa - Darlington
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806 Reviews from our TripAdvisor Community

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There are newer reviews for The Bannatyne Hotel and Spa - Darlington
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Showing 803: English reviews
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 March 2015 via mobile

We stayed on Valentine's night and had the special meal which was very good as was the whole evening with a singer providing live music and the room dressed romantically. The room let the stay down. The mattresses were very soft and not at all comfortable. The plumbing in the bathroom was dodgy. The water does not drain quickly from... More 

Helpful?
Thank Andy C
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Andy C Thank you for choosing to spend Valentine's with us and I am delighted that you had such a lovely dining experience and enjoyed the live music provided. I am sorry that your room did not meet your expectations. I can confirm that all feedback shared with reception is passed to me and then the necessary action is... More 

Bradford, United Kingdom
Level Contributor
493 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 28 February 2015 via mobile

We stay in Darlington quite regularly but this was the first time at this particular hotel. Now I won't stay anywhere else. We booked an executive room and it was perfect - lovely boutique feel, full of character, comfy bed and even a fruit plate. Really modern and full of charm. The heating worked a treat - room was lovely... More 

Helpful?
Thank KTandPM
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear KTandPM What a perfect title for your review 'Best Hotel in Darlo' and I quite agree. Thank you for taking the time to share your glowing feedback following your recent stay with us. I am thrilled that you enjoyed your upgrade to a Junior Suite and the luxury this room offers. As a first time visitor to the hotel,... More 

Stanley, England, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2015

My husband and I stayed here for two nights from 20th February 2015, accompanied by another couple of friends. We had a lovely weekend. The hotel building is impressive and full of character and the furnishings are in keeping with this style with old style wardrobes and drawer units but modern touches like a flat screen TV. We had booked... More 

Helpful?
Thank Evelyn M
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Evelyn M Thank you for taking the time to share your lovely feedback following your two night stay with us. I am thrilled that you had such a lovely stay with us, enjoying the character, beauty and decor of our stylish hotel. The upgrade to an Executive room,with the extra space and little added touches, I quite agree, offer... More 

Lincolnshire, United Kingdom
1 review
Reviewed 26 February 2015

We visited the restaurant here and had a fabulous meal. The steak was cooked to perfection and the service was impeccable. We had a young waitress called Danielle who made the evening an absolute pleasure. It's nice to see people do still take pride in their work. Thank you

Helpful?
Thank Chris P
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Chris P Thank you for taking the time to share your lovely feedback following meal at our in house restaurant, Maxines. I am thrilled that you had such an enjoyable experience and that your steak was 'cooked to perfection'. Thank you for your special mention of Daniella and the service she provided to you, I look forward to sharing... More 

Hartlepool, UK
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 February 2015

We had a lovely spa break and upgraded to an executive room on top floor. Looked and smelled as though been recently renovated, nice seating area, bowl of fruit, water. Bed really comfy and staff very pleasant. We ate in the restaurant the food was lovely, and the staff are fabulous. Especially the little dark haired waitress who greeted us... More 

Helpful?
Thank lesley210
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear lesley210 Thank you for taking the time to share your lovely feedback following your Spa Break at the hotel. I am delighted that you both had such an enjoyable stay and treated yourselves to an upgrade to one of our newly refurbished Junior Suites. Thank you for your compliments regarding the service from the team and the food quality.... More 

Grimsby, United Kingdom
2 reviews
Reviewed 22 February 2015

We won a Virgin experience voucher for a Heavenly bliss spa break. The hotel was a little tricky to find and needed a little updating but the room was clean and comfortable. We got a 2 course meal at Maxine's restaurant within the offer. The restaurant staff were a breath of fresh air. The food was excellent and we had... More 

Helpful?
Thank Amy W
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Amy W Thank you so much for taking the time to share your feedback following you Heavenly Bliss Spa Break. I am delighted that you enjoyed an excellent meal and found my staff to be a 'breath of fresh air'. We do work very hard to ensure we deliver an excellent, friendly and efficient service and I am so... More 

Lancashire
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 February 2015

Stay at this hotel frequently when we visit our son in Darlington. This time had a lovely double room over looking the gardens. The hotel is decorated very nicely and the room was very clean, the best part of the hotel though are the people who work there. Without exception on this occasion the staff were all helpful and never... More 

Helpful?
Thank clairee21
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Clairee21 Thank you so much for taking the time to share your feedback following your many stays with us. I am delighted that you consistently receive excellent standards of customer service, food quality, cleanliness and that you find the team to be so friendly and helpful, I look forward to sharing this feedback with them. Thank you again for... More 

1 review
Reviewed 22 February 2015

Have to travel to the spa in cold weather. You only get a 14.95 food allowance.are room was like a holiday in room not nearly worth its value for the money.the parking is poor.i ordered the sirloin steak it was too salty like I say if you want something worth your money don't stay here

Helpful?
Thank Richter1985
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Richter1985 I am sorry that your recent Spa Break did not meet your expectations. The location of the Spa, a short walk away, is detailed on our website but I am sorry if you were not aware of this. We are often complimented on the value for money that our Spa Breaks offer, all stays include a 2 course... More 

southport england
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 February 2015

Visited this Hotel with my wife and her 2 sisters. This Hotel was formerly a Convent school. The school has been demolished for housing the old Convent is now the Hotel. The building is almost 200 years old so allowances have to be made with the fabric of the building. Hotel was good, very clean and great staff. Dined in... More 

Helpful?
1 Thank mmpb
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear mmpb Thank you for taking the time to share your feedback following your recent stay with us. I am delighted that you enjoyed so many aspects of your stay including our history, customer service and food quality. I appreciated your time on check out to discuss your stay and I understood that my apology and offer, concluded the matter... More 

Preston
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2015

The hotel grounds were lovely, beautiful looking building with lovely decorated rooms and layout. The staff were very pleasant and assisting us. Everything about this hotel was lovely, the food was incredible and the atmosphere was brilliant. The spa was just as nice, a shirt drive from the hotel however was really nice. The massage we had was unreal and... More 

Helpful?
1 Thank MikenSab
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear MikenSab Thank you so much for taking the time to share your feedback following your recent stay with us. I am delighted that enjoyed so many aspects of your stay including the grounds, the building, the decor, the food and the service. I am sorry that there were aspects of your room that did not meet your expectations. We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Hotel Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and fine food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel Darlington is the ideal venue to make your event a success. ... more   less 

Additional Information about The Bannatyne Hotel and Spa - Darlington

Address: Southend Avenue, Darlington DL3 7HZ, England
Region: United Kingdom > England > Durham > Darlington
Price Range: €86 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bannatyne Hotel and Spa - Darlington 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Darlington Bannatyne Hotel
The Bannatyne Hotel And Spa - Darlington England
Hotel Style:
#3 Family Hotel in Darlington
#3 Business Hotel in Darlington
#4 Romantic Hotel in Darlington
#4 Luxury Hotel in Darlington
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Questions & Answers

Here's what travellers have asked, with answers from The Bannatyne Hotel and Spa - Darlington staff and other travellers.
2 questions
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Questions? Get answers from The Bannatyne Hotel and Spa - Darlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the gardens are the quietest,”
 of 5 bubbles davedonk, 2 Dec 2016 | Read review
“For a central hotel was quiet - did not hear the traffic at all. Good nights sleep.”
 of 5 bubbles craigd265, 18 Oct 2016 | Read review
“Get married and opt for the bridal suite”
 of 5 bubbles 560darrenc, 10 Oct 2016 | Read review
“Find another Hotel. The hotel I wanted to be in was fully booked.”
 of 5 bubbles 321stevew, 7 Oct 2016 | Read review
“Ask for a garden view”
 of 5 bubbles Zozo003, 19 Sep 2016 | Read review
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