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Mercure Darlington Kings Hotel

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605 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Middlesbrough, United Kingdom
Reviewed 31 August 2016

Stayed for 1 night as we were going to wedding reception at Majestic Theatre 5 minutes walk away. Hotel very smart, clean and rooms booked were neat and tidy. Only problem was room was very warm with no air con available which meant the noise from church bells was annoying and not muted (ear plugs were provided). Breakfast was very...

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Helpful?
Thank Brian S
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. S.Moss General Manager

Reviewed 30 August 2016

I stayed at his hotel for 2 nights....I just wanted to say how friendly and helpful the staff I met were...especially Anna on reception. I asked to move rooms twice, nothing to do with the hotel, just my preference and Anna helped me on both occasions with a smile and laughter...I got the feeling that nothing would have been too...

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Thank DRMJ C
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable and we look forward to welcoming you again soon, S.Moss General Manager

Reviewed 30 August 2016 via mobile

Well I paid £75 for a double room at the Kings I can honestly say well worth the money the rooms were spot on. The staff were great to from checking us in to the night porter lewy he went out his way to help us get some food as it was late at night also gave us directions to...

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Helpful?
Thank Hayley Bevan D
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, S.Moss General Manager

Darlington, United Kingdom
Reviewed 30 August 2016

I wanted to post a review for this hotel as I received first class service from start to finish when I was planning a family meal in a private room for my son's 21st birthday. The service and food was outstanding, its very important other people get to know how well a Darlington hotel can perform for a small party....

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Thank alismith67
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thanks for your review. I am glad you had a great event with us. See you on your next trip hopefully! Kind regards, S.Moss General Manager

Durham, United Kingdom
Reviewed 29 August 2016

First visit to the Kings hotel even though we are regular visitors to Darlington. We arrived early for sunday lunch and as our room wasn't ready a lovely receptionist offered to put our luggage in a cupboard till after wed eaten. Lunch was just fantastic and the service was first class all the way from pre dinner drinks to dessert....

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Helpful?
Thank sandra d
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, S.Moss General Manager

Salford
Reviewed 29 August 2016

I have had the privelege of staying at this hotel. The Mercure Kings hotel was beautiful. It was spotlessy clean, friendly, and comes highly recommended. The room I was in was just fine for my needs, a little noisy at nightime due to the passing traffic but otherwise great. The evening meal was nice and the breakfasts were a little...

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Helpful?
Thank Sue C
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, S.Moss General Manager

Cramlington, United Kingdom
Reviewed 29 August 2016 via mobile

Stayed at the mecure Kings hotel for a short break with friends and my husband. It was a spur of the moment break which turned out to be a fab weekend. The room and hotel was spotless very well maintained and central to everything. The room was pretty hot but I felt reasonably comfortable. The receptionist and staff on this...

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Thank TheWalkers01
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, S.Moss General Manager

Reviewed 29 August 2016 via mobile

Wifi didn't work at all, on the second night my key wouldn't work so had to return to reception to reactivate it, seems I wasn't the only guest to have this issue, only one really slow toaster at breakfast for 50 around people, room written as floor 5 even though it was 2 & there were only 3 floors!

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Thank Wayne H
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, S.Moss General Manager

Darlington, United Kingdom
Reviewed 28 August 2016

first class sunday lunch very reasonable price. excellent quality.chef prepared presented food great waiting staff very professional.great ambience in the dining room,would highly recommend sunday lunch.its by word of mouth they do not advertise

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Thank blinkyoftowlaw
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, S.Moss General Manager

Reviewed 27 August 2016

The hotel was comfortable and clean and the staff were friendly and helpful, The parking is limited but the staff directed us to an all day car park just across the road for £2.50 for 24 hours. The hotel is right in the centre and there are lots of choices of places to eat. If we returned again we would...

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Helpful?
Thank lprince1
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, S.Moss General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars. ... more   less 

Additional Information about Mercure Darlington Kings Hotel

Address: 9-12 Priestgate, Darlington DL1 1NW, England (Formerly King's Head Hotel)
Region: United Kingdom > England > Durham > Darlington
Price Range: €53 - €86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Darlington Kings Hotel 4*
Number of rooms: 83
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Also Known As:
Kings Head Darlington
Head Hotel King
Hotel Kings Head
Mercure Darlington Kings Hotel England
Hotel Style:
#3 Luxury Hotel in Darlington
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Darlington Kings Hotel staff and other travellers.
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Questions? Get answers from Mercure Darlington Kings Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check with hotel before booking.”
 of 5 bubbles erickaj_13, 27 Nov 2016 | Read review
“as its central can be noisy at back”
 of 5 bubbles djmcc13, 9 Oct 2016 | Read review
“Ask for a big than average room for space around the bed”
 of 5 bubbles scousefletch, 5 Oct 2016 | Read review
“Floor 3 was great quite”
 of 5 bubbles theresah254, 13 Sep 2016 | Read review
“Ask for a room away from the road”
 of 5 bubbles drmjc2016, 30 Aug 2016 | Read review
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