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Hotel du Vin Poole

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#4 of 14 Hotels in Poole
Certificate of Excellence
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1,018 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
London, United Kingdom
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago via mobile

Stayed 2 nights, Our room was beautiful with roll top bath and huge shower. Such a relaxing break away & service in bar/restaurant was excellent. Breakfast continental selection was beautifully laid out with great hot choice menu to choose from. Can't wait to go again.

Helpful?
Thank stacey c
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear stacey c, thank you for that great feedback, which was a pleasure to forward to the rest of the team. Kind regards Christian HdV Poole More 

London
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

This is a lovely hotel with great staff. Excellent restaurant and delicious wine. Bed was comfy and shower was amazing. The location is great, right by the Marina/harbour. The breakfast was great too.

Helpful?
Thank smithykath
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear smithykath, Thank you for your great feedback and kind comments. We are looking forward to welcoming you again soon. Kind regards Christian HdV Poole More 

Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

For my birthday we decided to make the most of the settle in Sunday deal at Hotel Du Vin in Poole. My husband booked and upgraded our room whilst my parents had a standard room. Our rooms were lovely. My parents had previously used the deal and we had on many occasions joined them for dinner in the Bistro which... More 

Helpful?
Thank Dibleys
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Dibleys, thank you for you feedback and I am sorry that we have not lived to our standards on that occasion. We have had some issues that day and let me apologise for that. The Sunday Settle deal is great value but I do understand that we could have done better. Please contact me directly (christian.struckl@hotelduvin.com) for your next... More 

London, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago

All the good things - smart hotel, great location, friendly and helpful staff. Breakfast, which we pre-paid - was lovely - lots of choice and everything tasted lovely and was well cooked. Now my gripe! We stayed here for 2 nights - Friday and Saturday - and as it was a treat for me and my wife we paid to... More 

Helpful?
1 Thank PaLaLu
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear PaLaLu, Thank you for your valued feedback and comments, which I will look into in more detail. Please let me know when you are planning of staying with us again and I will make sure that your stay will be remembered for the right reasons. Feel free to contact me directly (christian.struckl@hotelduvin.com) Kind regards Christian HdV Poole More 

Wimborne, United Kingdom
2 reviews
Reviewed 2 weeks ago

I booked afternoon tea for our 20th Aniversary as a treat for my wife, it was a mistake missing items from starter and who forgets to put scones with a cream tea ? and when we did get them they were raw in the middle, It loosely follows the menu so what you read isn't what you get but on... More 

Helpful?
Thank bathsmith
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear bathsmith, I am really sorry to hear about the afternoon tea experience but glad that it was resolved on the day. Please contact me directly (christian.struckl@hotelduvin.com) before your next visit here at Poole. Best regards Christian HdV Poole More 

Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at the Hotel de Vin for one night to celebrate a friend's wedding. The room was beautiful. Plenty of towels, coffee/tea, huge bed, roll-top bath and big shower. Very luxurious. At breakfast there was a big range of cereals, yoghurts, seeds and fruit to choose from and we also enjoyed a hot breakfast. Gluten free choices were available.... More 

Helpful?
Thank LouGlutenFree
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear LouGlutenFree, thank you so much for your kind comments and great feedback. We are looking forward to welcoming you again soon. Kind regards Christian HdV Poole More 

Singapore
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

We’ve stayed twice at the Hotel du Vin Poole and while there was plenty that we really liked about this hotel, the negatives for us mean that we’re not likely to return although I would not rule out dining there in future. The pros in this hotel are the rooms (although the beds could be larger), well-appointed bathrooms, coffee makers,... More 

Helpful?
Thank BouBali
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear BouBali, thank you for your feedback and I am glad that overall you have enjoyed your stay here with us. I am pleased to tell you that, since your last visit, we have launched a new Breakfast menu and we mad eit much more interesting. Best regards Christian HdV Poole More 

Winchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Would not visit again, although the experience was so mixed I've detailed it here (sorry, it's long winded) so you can make up your own minds. Booked the special Sunday night deal which means you pay £25 (min) for a room and agree to spend £75 in the Bistro, checked the Bistro menu at a local HDV and found lots... More 

Helpful?
1 Thank Jilly F
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Jilly F, Thank you for you feedback and review. It seems we did not get all aspects of your stay right on this occasion and please let me apologise for same. Please feel free to contact me directly (christian.struckl@hotelduvin.com) should you wish to stay here again and I will make personally sure that your stay will be memorable for... More 

London, England, United Kingdom
1 review
Reviewed 4 weeks ago

Lovely Stay gorgeous room I think I must have been upgraded. Very attentive staff. HUGE shower and very comfy bed. Only slight criticism was that eggs a bit cold at breakfast but great selection. Would definitely stay here again

Review collected in partnership with this hotel

Helpful?
Thank ShonaHarding
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear ShonaHarding, thank you for your great feedback and we are looking forward to welcoming you again soon. Best regards Christian HdV Poole More 

Swindon, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Anniversary night away from children. Really hidden away gem of the quay that is beautifully presented. We were offered a room upgrade when we arrived and complimentary champagne for our anniversary which was lovely (Even though wife pregnant but I enjoyed it on her behalf). Staff were very professional and very attentive to anything we asked for. At he bar... More 

Helpful?
Thank bous100
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear bous100, thank you for your time writing your fantastic review and 5* rating. I have passed your kind comments on to the rest of the team! Kind regards Christian HdV Poole More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Hotel du Vin Bistro Poole
Hotel du Vin Bistro Poole
Cuisines: French, European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Formerly the Mansion House Hotel, situated close to Poole Quay, Hotel du Vin will open in the Summer of 2008 offering 38 bedrooms and suites, trademark bistro, bar and two meeting/dining rooms. ... more   less 

Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Region: United Kingdom > England > Dorset > Poole
Price Range: €120 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset
Hotel Style:
#1 Family Hotel in Poole
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Vin Poole staff and other travellers.
9 questions
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Basingstoke, United Kingdom
over a year ago
Abergavenny, United Kingdom
5 months ago
Rhyl, United Kingdom
over a year ago
Basingstoke, United Kingdom
over a year ago

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Questions? Get answers from Hotel du Vin Poole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Check on booking whether your room is in a separate wing that requires you to walk outside to enter the main hotel.”
 of 5 bubbles BouBali, 12 Nov 2016 | Read review
“Get a room with a free standing bath... heaven on earth!”
 of 5 bubbles Benjolee, 1 Nov 2016 | Read review
“Both rooms we have stayed in were great.”
 of 5 bubbles Brightonbell19, 1 Nov 2016 | Read review
“We only had Sunday lunch.”
 of 5 bubbles brownrann, 27 Oct 2016 | Read review
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