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3/12/2017 4/12/2017
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    Haven Hotel

    161 Banks Road | Sandbanks, Poole BH13 7QL, England
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    3/12/2017 4/12/2017
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    Traveller (558)
    Room & Suite (223)
    Pool & Beach (62)
    Bournemouth Highcliff Marriott Hotel
    1,573 reviews
    #39 of 66 hotels in Bournemouth
    5.8 km
     
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    1,794 reviews
    #10 of 13 hotels in Poole
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    Thistle Poole
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    #6 of 13 hotels in Poole
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    Overview
    • Excellent29%
    • Very good36%
    • Average19%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “chain ferry” (104 reviews)
    “sea view” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,539)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 1,525 reviews

    Reviewed 2 days ago via mobile

    I booked the hotel for my fiancées Birthday treat, we always celebrate her birthday at a hotel with a spa. I booked this break in January as a surprise, we were a little disappointed when we arrived and were told the swimming pools were unheated...More

    Thank Gary M
    Reviewed 1 week ago

    hotel has great setting and very good restraurant and spa ... that's the good bit.. However the rooms let the hotel down, the air-conditioning was not working and even though it was turned of there was a rattling noise which kept us awake. The bed...More

    Thank garypurcellb
    Reviewed 1 week ago

    The location is great and they have a heated outdoor pool and jacuzzi and a spa too. The hotel itself is very tired and could use a makeover. Our room didn’t have heating nor air conditioning and it affected every room on our floor. The...More

    1  Thank Phil R
    Reviewed 1 week ago

    We have recently spent three nights and from the start it was obvious heating was not working. We complained and a small heater was provided. The next day no better and we complained to the manager who said we could have a partial refund. When...More

    Thank AlfieShifnal
    Reviewed 1 week ago via mobile

    Quite a mixed experience and not what I’d expect from a 4* hotel. The temperature within the hotel fluctuated and I heard one guest complain to the receptionist that his room was cold. Overnight I was cold and we normally sleep with our window open,...More

    Thank Sara H
    Bournemouth Highcliff Marriott Hotel
    1,573 reviews
    #39 of 66 hotels in Bournemouth
    5.8 km
     
    Harbour Heights Hotel
    949 reviews
    #3 of 13 hotels in Poole
    2.1 km
     
    Sandbanks Hotel
    1,794 reviews
    #10 of 13 hotels in Poole
    1.7 km
     
    Thistle Poole
    960 reviews
    #6 of 13 hotels in Poole
    4.1 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$81 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Poole
    • #3 Luxury Hotel in Poole
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, TripOnline SA, Cancelon, Travelocity, Orbitz, Hotwire, getaroom.com, HotelQuickly, Evoline ltd and Cheap Tickets so you can book your Haven Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Dorset >
    • Poole
    • Also Known As
    • Haven Poole ,
    • Haven Hotel Poole, Dorset
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    Traveller (558)
    Room & Suite (223)
    Pool & Beach (62)
    Dining (44)
    Hotel & Grounds (423)
    Bathroom (18)
    Nearby
    Thistle Poole
    960 reviews
    4.10 km away
     
    Sandbanks Hotel
    1,794 reviews
    1.73 km away
     
    Bournemouth Highcliff Marriott Hotel
    1,573 reviews
    5.83 km away
     
    Harbour Heights Hotel
    949 reviews
    2.14 km away
     
    Nearby Restaurants
    Shell Bay Seafood Restaurant
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    .60 km away
    Rick Stein
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    .75 km away
    Le Cafe
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    .74 km away
    Caff Breakfast Kitchen
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    Nearby Attractions
    Brownsea Island
    1,826 reviews
    .25 km away
    Shell Bay
    200 reviews
    .52 km away
    Sandbanks
    1,323 reviews
    .79 km away
    Sandbanks Ferry
    1,056 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Charlotte B
    28 January 2017|
    AnswerShow all 2 answers
    Response from jane24 | Reviewed this property |
    Sorry I don't know
    0
    Votes
    s3asonedtravell3r
    25 January 2017|
    AnswerShow all 2 answers
    Response from Shirley H | Reviewed this property |
    Hi. Honestly I don't know. But would think probably not.
    0
    Votes
    yookaynow
    10 January 2017|
    AnswerShow all 7 answers
    Response from Shirley H | Reviewed this property |
    We had our Wedding Reception here 23 years ago, which was fine, but never bothered to return, apart for a couple of afternoon teas. NOT Impressed. Problems both times with service, which in this beautiful spot should not... More
    0
    Votes
    Room Tips
    "rooms are all pretty bad"
    Read review
    "Seaview room with balcony is a must"
    Read review
    "Balcony Rooms, either Sea or Harbour View"
    Read review
    "Views looking out into the harbour are stunning"
    Read review
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