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Ibis Stevenage Centre

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Traveller (111)
Room & Suite (54)
Dining (12)
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Overview
  • Excellent30%
  • Very good36%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
“train station”(28 reviews)
“multi storey”(10 reviews)
“free wifi”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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Traveller rating
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LanguageEnglish
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157
167
86
47
45
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All reviewstrain stationmulti storeyfree wificar parkcentre of townlarge bedkings crosscentral locationclean hotelstayed for one nightold townnight staynight's sleeptescotokenrefurbishment
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141 - 145 of 502 reviews
Reviewed 29 March 2016

The hotel is a drab building in unprepossesing surroundings (Tesco on one side and a car park on the other), in a town no one would visit if they didn't have to. But: It's close to the car park...Just £4.00 for an overnight stay if...More

2  Thank valz90
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 1 April 2016

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is nice to receive kind comments regarding our facilities and team. We hope that you would choose IBIS again. Kind Regards Hannah Chapman

Reviewed 22 March 2016

Stayed in several Ibis hotels on the Continent and this one is not patch on those. The exterior would be enough to put anyone off - grimy panelling, missing and rotten fascias. Like most of the other buildings in the town centre, it looks scruffy.

Thank bingham2015
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 1 April 2016

Dear Reviewer, Thank you for taking the time to leave us your feedback. We will take your feedback on board. Kind Regards Hannah Chapman

Reviewed 20 March 2016 via mobile

Second visit, staff on duty Thursday evening and Friday were a amazing, friendly helpful remembered us welcoming. Room was more worn than we remembered - little mouldy in areas in bathroom, however clean and serviceable just what was needed, basic and comfy. Staff on Saturday...More

1  Thank Nanasaeitch17
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 24 March 2016

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that that you have returned for a second visit. I am in the process of putting together an action plan to tidy some areas. Breakfast is available 7 days...More

Reviewed 17 March 2016

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Review collected in partnership with Ibis Hotels
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 19 March 2016

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Reviewed 16 March 2016 via mobile

Me and my partner stayed at the ibis hotel just for one night. I walked in to a very stylish reception and the staff was busy on the phone with a customer, he acknowledged that we was there and within minutes we had his full...More

1  Thank Charlotte B
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 17 March 2016

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is so rewarding to hear such positive words about our team and hotel, we strive to deliver excellent customer service. We look forward to welcoming you back. Kind regards Hannah Chapman

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Multilingual Staff
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$50 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$50 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (111)
Room & Suite (54)
Dining (12)
Questions & Answers
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Jonathan R
2 October 2017|
AnswerShow all 5 answers
Response from CM27072013 | Reviewed this property |
They provide you with a token that enables you to get out. We left the hotel and went for breakfast before leaving the car park and we had no problems or additional charges. Hope this helps.
0
Votes
JaymeeReynolds
7 August 2017|
AnswerShow all 2 answers
Response from Roger P | Reviewed this property |
Parking is at the Westgate multi storey next to the hotel. The hotel has a special fee arrangement of £4:50 per exit. There is also a set of steps from the car park near to the hotel entrance.
0
Votes
Rebecca M
11 March 2017|
AnswerShow all 4 answers
Response from Helen K | Reviewed this property |
so sorry took long to respond. Not sure if they have luggage storage
0
Votes
Room Tips
"get another hotel"
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"Don't come"
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"I was on the 6th floor, which is good to avoid any town centre noise that there might be (it was quiet when I..."
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"Book in somewhere else"
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