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Ibis Stevenage Centre

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Traveller (111)
Room & Suite (54)
Dining (12)
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Overview
  • Excellent30%
  • Very good36%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
“train station”(28 reviews)
“multi storey”(10 reviews)
“free wifi”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (532)
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All reviewstrain stationmulti storeyfree wificar parkcentre of townlarge bedkings crosscentral locationclean hotelstayed for one nightold townnight staynight's sleeptescotokenrefurbishment
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1 - 5 of 501 reviews
Reviewed 3 days ago via mobile

This hotel is horrific. Not only is it looking very shabby but the standards of cleanliness are absolutely appalling and I couldn’t bring myself to stay the night. This is the first time I have ever felt it necessary to change hotels after arrival but...More

Thank fletcherjessica
Response from Hannah C, Front Office Manager at Ibis Stevenage CentreResponded 2 days ago

Dear Reviewer, Thank you for your review. I can understand your views on the hotel and we are working towards investment. From what I can understand you were offered a room move, which you accepted and then accepted the standard of the room, then much...More

Reviewed 3 days ago via mobile

Arrived greeted by receptionist who gave me detail of hotel facilities and the key to my room. Room tidy and clean as per photos. Had a good from restaurant ok as you would expect. Comfortable night Breakfast was pleasant a variety to choose from. Very...More

Thank Andrew B
Response from Hannah C, Front Office Manager at Ibis Stevenage CentreResponded 2 days ago

Dear Reviewer, Thank you for taking the time to leave your feedback. We are pleased you enjoyed your stay and hope to welcome you back. Kind regards

Reviewed 1 week ago via mobile

Booked this as an alternative to getting a cab. Wish I had got the cab! Reception stunk of chip oil. Room didn't smell much better. In need of a refurb. Dull tatty room. Bed was comfortable. Shower tiny a bigger person would struggle to use...More

Thank Tracie P
Response from Hannah C, Manager at Ibis Stevenage CentreResponded 1 week ago

Dear Reviewer, Thank you for taking the time to leave your feedback. I am surprised the reception area would smell of chip oil, as the kitchen is located away from reception with 2 sets of doors between. I fully understand that the rooms are dated,...More

Reviewed 2 weeks ago

Staff pleasant,The room was basic but spacious, comfortable bed ,bathroom ok but bit of a sqeeze,first night sleep ok.Breakfast was terrible ,scambled egg was just lumps bacon undercooked and cold,bread must have been around for days,the girl behind the servery put some oats in the...More

Thank bonabilly
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 2 weeks ago

Dear reviewer, Thank you for taking the time to leave us your feedback. I am quite surprised by your comments on breakfast and I will look into this, our breakfast normally receives nothing but excellent feedback, my apologies if the delivery was not excellent on...More

Reviewed 4 weeks ago

Stayed here for a couple of nights during the snowy weather in February, my overall impression is that it was "OK" and for the price was "just fine". The good bits - staff are very friendly and service is quick and efficient, room was clean...More

Thank GaryKitch
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 2 weeks ago

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that your stay met expectations and staff were friendly, we do pride ourselves in the service delivery. Yes we are looking forward to a refurbishment and hope that this...More

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Most Booked Properties in Stevenage, United Kingdom
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Multilingual Staff
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$51 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$51 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (111)
Room & Suite (54)
Dining (12)
Questions & Answers
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Jonathan R
2 October 2017|
AnswerShow all 5 answers
Response from CM27072013 | Reviewed this property |
They provide you with a token that enables you to get out. We left the hotel and went for breakfast before leaving the car park and we had no problems or additional charges. Hope this helps.
0
Votes
JaymeeReynolds
7 August 2017|
AnswerShow all 2 answers
Response from Roger P | Reviewed this property |
Parking is at the Westgate multi storey next to the hotel. The hotel has a special fee arrangement of £4:50 per exit. There is also a set of steps from the car park near to the hotel entrance.
0
Votes
Rebecca M
11 March 2017|
AnswerShow all 4 answers
Response from Helen K | Reviewed this property |
so sorry took long to respond. Not sure if they have luggage storage
0
Votes
Room Tips
"get another hotel"
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"Don't come"
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"I was on the 6th floor, which is good to avoid any town centre noise that there might be (it was quiet when I..."
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"Book in somewhere else"
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