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Cromwell Hotel Stevenage

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Cromwell Hotel Stevenage
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251 Reviews from our TripAdvisor Community

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Showing 246: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We visited the Cromwell on Friday evening for a meal through recommendation. Although the hotel has been in the Old Town High Street for many many years, we were aware that it has had recent refurbishment, and some of the areas are still ongoing, but it wasn't any hindrance to us at all. The restaurant refurbishment is very nice and... More 

1 Thank Carl R
Sligo, Ireland
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 October 2016 via mobile

Myself and my husband stayed here for two nights, we were visiting family members in stevenage for a memorial service, so I wanted accommodation in the old town, which is quite close to our relatives, and also close to Luton airport, so after reviewing other places close by, we decided on The Cromwell. We had a double room, which was... More 

Thank fran54_10
Cheshire, United Kingdom
1 review
Reviewed 27 October 2016

I booked the Cromwell for an overnight stay after a friend's wedding, two friend and I stayed in a beautifully furnished room! The hotel was much more than we expected and if ever visiting Stevenage again we would definitely stay again! The service at reception was also very friendly and polite!

Thank 3milybowman
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Emily, thank you for your kind review, its always nice to know that we hit the spot with our guests! Please contact me directly if you ever stay again on gm@cromwellstevenage.co.uk and I will make sure you get our very best rate! Kind reagrds Dean Thompson General Manager More 

Stevenage, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 October 2016

The Cromwell has recently changed hands and the new owners have embarked on a major refurbishment which will continue into Spring 2017. Meanwhile the restaurant area has already been completed (as have many of the bedrooms), and looks very smart by comparison with its previous tiredness. For the first time in many years, the hotel is serving Afternoon Tea between... More 

2 Thank bobsageuk
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your kind review Bob, it was great to meet you and I am very glad you enjoyed your tea! We have invested in our team and our product and I'm glad to see its bearing fruit to receive such a glowing review. I hope that we can welcome you back to the Cromwell in the coming months!... More 

1 review
Reviewed 25 October 2016 via mobile

So i booked here for a night. I was fully aware of the refurb going on. Receptionist and checking in was fine. My room was upstairs right round the back out the way. My view was the building next door air vents and roof tops. Not only did the room smell terrible. Like a musty smell. The windows were fully... More 

Thank rachshin
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

We are as you say going through a refurbishment. So I apologise that the room wasn't to your liking. We haven't had any other comments about the smell. The chair is not acceptable and I have removed this from the room. This corridor is the next in line to be refurbished. We price our rooms at a price we believe... More 

Travellers are raving about these Stevenage hotels

Tring, United Kingdom
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 October 2016 via mobile

Definitely a good choice for an overnight stay. Staff were friendly and breakfast was good. The room was pretty basic and needs some refurbishment, fine if your not staying in there too long! Wouldn't stay longer than 1 night.

Thank dominictutton
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your review Dominic, all of our rooms are undergoing refurbishment in the coming weeks. By the end of this month 37 of our rooms will have been completed. We will then in January be completing the other rooms until the end of March I hope we can welcome you back, and if you contact me directly I... More 

Weston-super-Mare, United Kingdom
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 October 2016 via mobile

Came as a night stop over and was very pleased with our visit. Arriving late for supper the staff extremely friendly and food good. Our room was ground floor front and very quiet for a Friday night, we had windows open. Very clean and comfortable. Quick tip if you want a more relaxing bath to take candles as lights very... More 

Thank Boatjude
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your kind review, Jude, I hope you will visit us again next time you are in the area! Kind regards Dean Thompson General Manager More 

Redhill, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

I stay every week as I work away from home. The staff are very friendly and really accommodating. Thank you to the new chef who went out of his way this week to cook me a supper that wasn't on the menu! It was fantastic

2 Thank berniebluhm
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Dear Bernie Thank you for your kind review, it is a pleasure to have you as one of our most regular guests. Its great to know the team go out of our way to make sure that everyone is happy by making something special for you! We look forward to you staying with us for the foreseeable future! Kind regards... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016 via mobile

We decided to try the Sunday roast this afternoon. For £9.95 seemed a good price. In fact having had the plate put in front of me I was suprised at the amount of food i had on the plate for the cost. It was a great meal, the chef did a kids portion which was just as big! The food... More 

1 Thank ricky c
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Ricky Thank you for the review. I'm glad you enjoyed your meal! Our chefs are very proud of what they are served, and everything is cooked from scratch on a Sunday morning. Myself and my Food & Beverage Manager are quite new to the hotel, having only been here 2 months, we are aware that the team are great,... More 

Swaffham, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2016

Our daughter and son-in-law, who recently got married in Las Vegas celebrated their wedding with a reception at the Cromwell Hotel. We had told them what the budget was and they were to choose where they would like to have their reception and they very wisely chose the Cromwell. Everyone had a marvellous time and the couple enjoyed every minute.... More 

Thank 781trishr
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Trish Thank you for your kind review, its always nice to hear that we get things right particularly on such an important occasion as what you were celebrating. Its so good to read that everything went well. I do hope we can welcome you, your daughter and son-in-law back with the rest of the family once we have been... More 

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Dining (4)
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Other (35)

Management photos: Courtesy of the property manager

All Management Photos (22)
Room/Suite (6)
Hotel & Grounds (2)
Business Centre/Function Rooms (1)
Dining (3)
Other (10)
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  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cromwell Hotel Stevenage used to be the farmhouse home of John Thurloe, secretary to Oliver Cromwell. The alluring hotel in Stevenage's old town centre combines elements from the past with modern day facilities into a stylish decor. This Stevenage hotel is conveniently located close to the A1. London's Kings Cross station is only a 27-minute train ride away from Stevenage Station, which is just 1 mile from the hotel. ... more   less 

Additional Information about Cromwell Hotel Stevenage

Address: 27 High Street, Stevenage SG1 3AZ, England (Formerly The Clarion Collection Hotel Cromwell Stevenage)
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: €53 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cromwell Hotel Stevenage 3*
Number of rooms: 76
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Also Known As:
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage Hertfordshire
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Questions & Answers

Questions? Get answers from Cromwell Hotel Stevenage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in the annexe overlooking car park.”
 of 5 bubbles 781trishr, 16 Oct 2016 | Read review
“It's quieter at the rear of the property.”
 of 5 bubbles GeoffLePage, 14 Oct 2016 | Read review
“My room on 2nd floor overlooked the car park to the rere of the hotel and was comfortable and quiet.”
 of 5 bubbles brennantom1, 3 Oct 2016 | Read review
“Garden View”
  • Everything you need!
  • Good night everyone
  • Small compact bathroom
 of 5 bubbles CostaMan, 4 Sep 2016 | Read review
“Try for views of the high street”
 of 5 bubbles MTC251164, 29 Aug 2016 | Read review
5 of 5
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