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Cromwell Hotel Stevenage

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Cromwell Hotel Stevenage
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276 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Brigg, United Kingdom
Reviewed 6 days ago NEW

Good parking, bit of a trek to reception. Welcomed and given key and directions to room. Friendly staff reception bar and restaurant. Room pleasant and overlooked car but no noise. Refurb showed improvement in most places but still underway without losing charm of original building. Excellent breakfast freshly cooked. As on High St convenient for all Old Town facilities plus...

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Helpful?
Thank Bernard D
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Bernard Thank you for your kind review, its good to know that you were happy with your stay. Breakfast is always important to get right, and I'm glad we were able to deliver an excellent breakfast! We look forward to welcoming you back in the near future! Kind regards Dean Thompson General Manager

Stevenage, United Kingdom
Reviewed 1 week ago via mobile

Stayed at the hotel hotel visiting for the weekend with my partner to visit friends and family. I must say this hotel under its new ownership has come on leaps and bounds. The room we got was lovely. Newly refurbished to a high standard and very comfortable. The breakfast was brilliant. We helped ourselves to hot drinks and continental items...

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Helpful?
1Thank kieren83
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Kieren Thank you for such a kind review! Its great to see you noticed such a great improvement from your last stay with us. We have been refurbishing for the last 6 months, and we are onto the last phase now so we will have a fully functioning hotel and brasserie by the end of April We look forward...

Ashford, England, United Kingdom
Reviewed 1 week ago

As others have said, the hotel is undergoing refurbishment at the moment but this didn't affect us and the room we were in was decorated to a good standard. In the bathroom we had a tiny bottle of shampoo and one of shower gel though which I thought was quite mean. Unfortunately the view from our room was of the...

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Helpful?
Thank Sammy_Toucan2013
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Sammy Thank you for the review. I'm glad the works didn't effect you as we work very hard to make sure our contractors and customers don't meet, and its good to know that this worked. We have looked at our toiletries in the last 6 months, and we think that one bottle of shower gel and shampoo is adequate...

Henlow, United Kingdom
Reviewed 1 week ago via mobile

I booked a special evening for me and my partner to celebrate Valentine's Day / evening. The meal itself was absolutely amazing not only in presentation but truly a feast of tastes,form the scallop and cauliflower purée , infused Camembert, to our main of cote de boeuf ( mouth watering ) to the scummy desserts of dark chocolate dipped strawberrys...

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1Thank Rangerover52
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for such a kind review! I know a lot of effort went into the Valentines menu from the chefs planning the dishes to appeal to a wide variety of people to the preparation and service I'm glad the effort was worthwhile and I hope we can welcome you back in the near future!! Kind regards Dean Thompson

Stevenage, United Kingdom
Reviewed 1 week ago

The Cromwell really is the unsung hero of Stevenage Old Town, we have stayed here many times from family gatherings to quiet weekends away, the Cromwell never lets us down. Last weekend we booked their Valentines bed, breakfast and dinner deal, all we can say is they put a lot of effort in to making it very romantic, the table...

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3Thank Headbarman
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your kind review! Its great to know that we did a good job. We worked very hard on getting the menu right making sure it appealed to many people and pricing it right. It would seem we succeeded!! I will pass on your comments to the team involved. We train the team to make sure the guest...

London, United Kingdom
Reviewed 1 week ago

Stayed here for one bight whilst on business. Clean room, friendly helpful staff. The only downside was the noise-ask for a room at the back of the hotel (its on the high street and has single glazing) the wifi wasnt great and kept dropping out but overall pleasant stay

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Helpful?
Thank PoppyP1
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Poppy Thank you for your review, I'm glad the team made you feel welcome. The Wi-Fi issue isn't one we usually find a problem with but we will monitor this. I do hope we can welcome you back in the future, and please contact me directly so I can offer you our best deal with the correct room for...

Kingston-upon-Hull, United Kingdom
Reviewed 4 weeks ago via mobile

I've stayed twice for visits to GSK. The refurbishment is annoying but understandable, what else are they supposed to do? The room was well kept and had the standard appliances and towels etc expected of a quality hotel. The staff are pleasant and helpful and I would stay again!

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1Thank Gavin I
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Gavin Thanks for the great review, we are open for business, despite the refurbishment but we feel we are keeping our guests as far away from the noise as possible, but we believe the rates we offer at this moment in time reflect this. I hope we can welcome you back soon! Regards Dean Thompson General Manager

London
Reviewed 4 weeks ago

The hotel was reasonably priced - I booked two single rooms for me and my daughter. The rooms were clean and the beds were actually small doubles and were very comfortable. The bathroom was spotless. Our rooms had not been refurbished although all the rooms are due to be finished next month. All the staff were polite and friendly. At...

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Helpful?
1Thank JNo_12
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your kind review! I do hope we can welcome you back soon and you will be amazed at the newly refurbished rooms! I'm glad the team made you both feel welcome. Kind regards Dean Thompson General Manager

Uk
Reviewed 4 weeks ago via mobile

Stayed twice for business at the Cromwell Hotel in January 2017. The first time, I was given a rather depressing room (111). The second time, I was given one of the refurbished room, which was much bigger and nicer. Despite the refurbishment, the sound insulation is very poor (you can hear what happens in the corridor and neighbouring rooms). Also,...

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1Thank KarinemUk
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Thank you for your review. We have planned the rooms refurbishment very thoroughly and some of the rooms with a bigger bathroom have a towel rail, the others, which must have been the one you stayed in have hooks on the bathroom door. All bathrooms have 2 shelves. We decided against a glass, glass in the bathroom area as we...

Cambridge, United Kingdom
Reviewed 5 weeks ago via mobile

Stayed here in August 2016 for one night with my boyfriend on a buyagift voucher. Reception staff were really friendly, got a lovely room with a 4 poster bed. Was clean and comfortable and a good size room. We had dinner included in our voucher, they were redoing their restaurant so we sat in the bar area which was fine,...

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Helpful?
Thank holly w
Dean T, General Manager at Cromwell Hotel Stevenage, responded to this review

Hi Holly Thank you for the kind review. I do hope you can visit again now that over half of our rooms have been refurbished. You will love it even more! We have also improved our food offering here. Please contact me directly on gm@cromwellstevenage.co.uk and I will back sure you get our very best deal Kind regards Dean Thompson...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Cromwell Hotel Stevenage used to be the farmhouse home of John Thurloe, secretary to Oliver Cromwell. The alluring hotel in Stevenage's old town centre combines elements from the past with modern day facilities into a stylish decor. This Stevenage hotel is conveniently located close to the A1. London's Kings Cross station is only a 27-minute train ride away from Stevenage Station, which is just 1 mile from the hotel. ... more   less 

Additional Information about Cromwell Hotel Stevenage

Address: 27 High Street, Stevenage SG1 3AZ, England (Formerly The Clarion Collection Hotel Cromwell Stevenage)
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: €60 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cromwell Hotel Stevenage 3*
Number of rooms: 76
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Also Known As:
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage Hertfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Cromwell Hotel Stevenage staff and other travellers.
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Stevenage, United Kingdom

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Questions? Get answers from Cromwell Hotel Stevenage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 213”
 of 5 bubbles Sammy_Toucan2013, 16 Feb 2017 | Read review
“We always ask for 204, nice and big.”
 of 5 bubbles Headbarman, 14 Feb 2017 | Read review
“We stayed in rooms 142 and 144 which were very quiet even though there was a wedding reception being held in the main hotel.”
 of 5 bubbles JNo_12, 26 Jan 2017 | Read review
“Go for the refurbished rooms/ have breakfast at Wetherspoons next door!”
 of 5 bubbles 28lizw, 15 Dec 2016 | Read review
“Ask for rooms in the annexe overlooking car park.”
 of 5 bubbles 781trishr, 16 Oct 2016 | Read review
5 of 5