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All reviewsexecutive roomfire stationmini gymon site parkingcar parkingstayed here for one nightcoach tripbusiness tripthe air conditioningevening mealreception staffenjoyed my staycomfortable hoteltown centreold towntea coffeetrain station
I do like staying in nice hotels but I also stay in a lot of the chain hotels on business and this Holiday Inn is like all the others I stay in that satisfies the basic needs of a travel, ie provides a bed in...More
Response from IHGService, Guest Relations Manager at Holiday Inn StevenageResponded 3 January 2018
Thank you for the kind words and it gives us a feeling of accomplishment whenever our guests leave satisfied with their stay. As a part of a chain, Holiday Inn has set a high benchmark in its room standards and from your words,...More
Stayed here as part of a tour. Room was ok, beds were comfy enough, room was very dark and some of the lights didn't work. Also, really? A frosted glass toilet door? You could see through it! Dinner was included in the hotel as part...More
Response from IHGService, Guest Relations Manager at Holiday Inn StevenageResponded 27 December 2017
Lovely day Eruss1508,
I hope you were able to visit the popular and historical Cromer Windmill at Stevenage during your tour. I'm glad you stayed at our hotel and found our beds comfortable. Also, I understand that the bathroom door and the food quality dampen...More
The decor was very nice and inviting. Even though the room was small, it was well-appointed and nicely decorated. The bed was very comfortable, with nice, firm pillows and a comfortable duvet. It wasn't fancy or over the top, but had everything I needed for...More
Response from Stewart M, General Manager at Holiday Inn StevenageResponded 17 January 2018
Thank you so much for taking the time to leave your comments here, we appreciate it.
The team and I were happy to read that you'd enjoyed your stay and we look forward to welcoming you back!
I have stayed at the Holiday Inn in Stevenage a few times now and it has always been a nice experience. The rooms are always clean and the staff are friendly, this is the reason why we always come back to the same hotel when...More
Response from IHGService, Guest Relations Manager at Holiday Inn StevenageResponded 15 December 2017
Thank you for your recent stay with us and reviewing our property. I am very pleased to have you back as our valued guest. Please accept my sincerest apology for the unexpected experience you had with the quality and cleanliness of the room...More
Hospitable it wasn't. Very poor greeting by male receptionist ... parking across the road unless an executive room and lied to by breakfast waiter. NEVER AGAIN!
I asked the receptionist why he had such a manner but denied that he did ... he said all...More
Response from IHGService, Guest Relations Manager at Holiday Inn StevenageResponded 3 December 2017
Thank you for contacting us about your experience at the Holiday Inn Stevenage UK.
I am sorry to learn that we fell below your expectation in our area of service. IHG sincerely cares about your experience, and I appreciate your taking the time...More