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Holiday Inn Stevenage

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Holiday Inn Stevenage
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431 Reviews from our TripAdvisor Community

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Showing 409: English reviews
bishop Auckland
Reviewed 5 days ago NEWvia mobile

I came to stay here for my mum's funeral and last night the room was cold so I upgraded to a new room and the air conditioning is not working at all now I'm not happy at all and don't think I'll be staying here again.. Sorry.

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Helpful?
Thank triciagowton1967-673
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. Please accept my sincere apologies that you experienced problems with the heating in your bedroom last night. Please rest assured that your feedback has been shared with our Maintenance Manager to ensure this is an isolated incident. My team and I hope to welcome you...

Hertfordshire
Reviewed 1 week ago

Attended an event at this hotel on Friday and decided to book a night's stay as well. So glad I did. The party was very good, well organised, lovely food and music. After it was really nice to just go upstairs to sleep. The room was clean, very comfortable with a great shower in the bathroom. I had breakfast included...

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Helpful?
1Thank Lesley P
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I am delighted the experience met your expectations with regards to the comfort and cleanliness of the room, quality of food and the helpful, friendly service offered by the team. Thank you for choosing Holiday Inn Stevenage. Yours sincerely Gerard Ryan General Manager

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Came with a coach trip from Diamond Holidays - service was excellent, no waiting around for keys all in envelopes with room numbers and names on. Thought there might have been one hitch as when we got to the restaurant for evening meal, their were 5 of us in our party and there wasn't 5 seats altogether in the 4...

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Helpful?
1Thank kpown1sc
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your stay at Holiday Inn Stevenage over New Year. I am delighted the experience met your expectations, with regards to the service offered by Aleks and the team, smooth check in and the food offered at both dinner and breakfast. Please rest assured that your feedback will be shared with the team....

Czech Republic
Reviewed 2 weeks ago

have attended a big company event in the hotel and enjoyed it a lot, very welcoming staff, good food selection during coffee breaks, festive dinner was a highlight, girl in rapuntzel costume took care of me as i have strictly no dairy diet and the food was delicious, thank you

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Helpful?
1Thank ela-sacko
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to you attending a Christmas event at Holiday Inn Stevenage thank you for your feedback. I am pleased the experience met your expectations due to the welcoming and attentive staff and good food. Please rest assured that your comments will be shared with the team. Thank you for choosing Holiday Inn Stevenage. Yours sincerely Gerard Ryan General...

Reviewed 3 weeks ago

I’m writing this at 01:00. I’ve been at work since 06:00 yesterday morning and driven 250 miles today. I can’t sleep because of the pounding music downstairs. The windows are actually vibrating and I’m on the 5th floor!! The hotel has a party tonight but never bothered to inform me at check-in, or put anything on the website. Had they...

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Helpful?
Thank stuartadair
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at the hotel thank you for your feedback. Please accept my sincere apologies that your stay was marred by the disturbance from the event taking place at the hotel. Our Reservations team, generally contact every guest staying at the hotel to advise them of such an event in advance. I am sorry that...

Reviewed 3 weeks ago via mobile

Lovely welcome, very quiet due to it being Christmas Day, staff very polite. Rooms were functional, but clean and modern. Bathroom was compact, no bath but spacious shower, basic toiletries, no shower cap. Breakfast was good, usual range of food in buffet selection, again staff were extremely polite and friendly, very helpful in accommodating a 2.5 yr old and a...

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Helpful?
1Thank Mussurut Z
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at Holiday Inn Stevenage over the Christmas period thank you for your feedback. I am pleased that overall the experience met your expectations and will share your feedback with the team. Thank you for choosing Holiday Inn Stevenage and my team and I hope to welcome you back again soon. Yours sincerely Gerard...

Dover, England, United Kingdom
Reviewed 4 weeks ago

When we arrived our booking was not found, even though only days prior to arriving we received a phone call from a member of staff about our stay. Apparently they hadn't received our payment even though we had proof we had paid. After nearly 2 hours and £60 extra which we had to fork out we were told we would...

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Helpful?
Thank Danielle H
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at Holiday Inn Stevenage thank you for your feedback. Please accept my sincere apologies that your experience failed to meet your expectations and our usual standards, due to the disturbances from a member of the night's team. I understand that you were incorrectly identified as the guest causing noise disturbance for other guest's...

Reviewed 4 weeks ago via mobile

I used to love staying at the holiday inn but I have to say it's got to the point it's no more than a 3 star , it's over priced for what it is , We got put in the disabled room but the toilet seat was broke , the chair was broke that goes with the table , the...

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Helpful?
Thank Lorna B
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your latest stay at Holiday Inn Stevenage. I am sorry that recent experiences have not met your expectations and that you feel the hotel offering has declined. Please rest assured that your feedback will be shared with the hotel team, so that the necessary follow up actions can be carried out. There...

Liverpool, England, United Kingdom
Reviewed 14 December 2016

I've been a platinum and now spire elite member for 16 years and I have also been visiting this hotel off and on over the last 5-6 years. 5 years ago the hotel was new and shiny but definitely the gloss has come off. Rooms are tired (flaking paint, curtains hanging off, tv's not working at all or correctly, rooms...

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Helpful?
Thank Lambey2012
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your frequent stays at Holiday Inn Stevenage over the years. I am sorry that your experience has fallen in standard over recent visits and have noted the concerns you have highlighted. Please rest assured that your comments will be shared with the team, so that we can improve the consistency of the...

Reviewed 13 December 2016

12 of us went out to dinner. It was a wonderful evening food was excellent .Service prompt,the bar staff very attentive .The menu was a choice of three mains .All of us chose the week before what to have ,No one left anything . It was all washed down with a very good disco .we started to leave about 12...

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Helpful?
1Thank Val A
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent attendance at one of our 'Madhatter's' Christmas party. I am delighted that you and your party had a great time and will share your feedback with the team. My team and I look forward to welcoming you back again next year. Yours sincerely Gerard Ryan General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Close to the heart of Stevenage, the contemporary Holiday Inn Stevenage hotel is located off Junction 7 A1(M) with easy bus & train access providing a direct rail link to London in 25 minutes. London Luton Airport is 13 miles from Holiday Inn Stevenage. Whether travelling for business or pleasure there s lots to do around the Holiday Inn Stevenage hotel; from visiting Knebworth House to meandering through Stevenage Old Town or taking in a show at the Gordon Craig Theatre. Explore slightly further afield for the cathedral city of St Albans, Hatfield House, Whipsnade Zoo, Galleria Shopping Centre at Hatfield and much more. A mini gym facility is available at the hotel with further fitness & leisure pursuits available nearby. This, the newest of all Stevenage hotels, offers high spec air conditioned guestrooms offering a great night s sleep. Each guestroom boasts LCD TV, ergonomic furniture for in room working, dimmable lighting, high speed internet, plus a high spec bathroom all combining to offer a superior level of comfort. For business meetings & conferences in Stevenage the Holiday Inn Stevenage offers a dedicated conference & events floor with 7 air conditioned conference & events rooms for up to 400, business centre & private bar. We are also licensed to hold civil wedding ceremonies in Stevenage. Opened December 2008, make Holiday Inn Stevenage your first choice for Stevenage hotels. ... more   less 

Additional Information about Holiday Inn Stevenage

Address: St. Georges Way, Stevenage SG1 1HS, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: €43 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Stevenage 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Holiday Inn Stevenage Hotel Stevenage
Holiday Inn Stevenage Hertfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Stevenage staff and other travellers.
2 questions
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Lansdale, Pennsylvania
4 months ago
Broadstairs, United Kingdom
10 months ago

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Questions? Get answers from Holiday Inn Stevenage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't try to book an Xmas party here!”
 of 5 bubbles Razfiend, 21 Nov 2016 | Read review
“Gym is on 4th floor”
 of 5 bubbles oldinventor, 1 Nov 2016 | Read review
“Upper floor to avoid traffic noise”
 of 5 bubbles engineerjim, 29 Sep 2016 | Read review
“Need an executive room if you want to use carpark”
 of 5 bubbles siobhano22, 28 Sep 2016 | Read review
“go as high as possible.”
 of 5 bubbles 581carenb, 20 Sep 2016 | Read review
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