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Best Western Gatehouse Hotel

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799 Old Norwich Road, Ipswich IP1 6LH England
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Traveller (71)
Room & Suite (28)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#9 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
Travellers' Choice
Situated with a rural outlook on the northern edge of Ipswich, the hotel can be easily reached from the A12/A14. The regency style building is refurbished to very high high standards of comfort with sumptiously furnished bedrooms. The hotel's facilities include; colour TV, free wireless internet connection, tea making facilities, etc. Breakfast and an excellent dinner menu are served in the small intimate restaurant. The Gatehouse Hotel is the perfect place for a relaxing stay.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Newspaper
Non-smoking hotel
Self-serve laundry
Restaurant
Breakfast buffet
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Czech
246Reviews1Q+A57Room tips
Traveller rating
  • 96
  • 95
  • 29
  • 19
  • 7
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Popular mentions
Ares M wrote a review Mar 2020
Worcester, United Kingdom36 contributions4 helpful votes
Firstly, the staff were excellent. Friendly, helpful and obliging, especially the lady who we met on our arrival very late in the evening. We enjoyed a very tasty evening meal and an excellent, well cooked, extensive breakfast the following morning. The decor in our room was extremely tired and is in need of a major decoration. Despite that the room was clean, tidy and a good size. The communal areas were also clean and tidy. No doubt due to the efforts of the staff. I've given 4 stars because, in its way, despite the flaws, it was an extremely pleasant stay.
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Date of stay: March 2020Trip type: Travelled on business
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Response from Claydon Ipswich, General Manager at Best Western Gatehouse Hotel
Responded 30 Mar 2020
Thank you for your review, we strive to maintain the highest standards for our guests, and we are delighted you enjoyed your stay. we hope you will consider us again in the future, many thanks. Kind regards Frankie Manners Operations Manager
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Ian M wrote a review Mar 2020
Hereford, United Kingdom29 contributions6 helpful votes
Overnight stay at the weekend Hotel very clean and comfortable, good value Nice cosy bar and good breakfast Best thing though was the staff, all very welcoming and helpful. Mariana deserves a special mention for helping my partner find a pair of shoes after hers self destructed 30 mins before we were due to go out. What a great place and what lovely people
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Date of stay: March 2020Trip type: Travelled with friends
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Response from Claydon Ipswich, General Manager at Best Western Gatehouse Hotel
Responded 30 Mar 2020
Thank you so much for the lovely review, I am delighted you were so looked after by Marina and the team, I will pass your compliments to them. Please look forward to a warm welcome back in the future. Kind regards Frankie Manners Operations Manager
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pennychaplin wrote a review Feb 2020
Spalding, United Kingdom68 contributions18 helpful votes
The whole experience of staying here was exceptional. The building itself is beautiful and the staff were brilliant. Mariana and Sammy were really helpful and caring and couldn't do enough for us. The food was very special and presented beautifully. We felt like family. All in all, we can't wait to go back again.
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Date of stay: February 2020
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Response from Claydon Ipswich, General Manager at Best Western Gatehouse Hotel
Responded 2 Mar 2020
Thank you so much for the lovely review, I am delighted you were looked after so well and will pass on your compliments to Marina and Sammy. Please look forward to a warm welcome in the future. Kind regards Frankie Manners Operations Manager
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clinton w wrote a review Jan 2020
Dereham, United Kingdom12 contributions5 helpful votes
Booked online. Easy to find off the main road but yet only a short drive or taxi ride to the centre of Ipswich. We arrived late but Marina was fantastic. Our room was clean, very tidy with comfortable adjustable heating. Nice big bath in the En-suite with a shower facility. Good selection of tv stations . Bar is small and quaint. We had fantastic meals during our stay, beautifully presented and more than adequate portions. Marina was so kind and helpful. A real asset to this Hotel and Best Western. All the other staff we met including the chefs were very nice, polite and chatty. I hope we get the opportunity to stay there again. We checked out late this morning . Once again Marina helped us.... she deserves a pay rise. As we left we met the Manager who was most courtious. A great little Hotel , you could easily dismiss it .... but stay there. Even for one night with an evening meal and breakfast..... You will want to go back. Thank you from Clinton and Julie.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Our first stay.... Our room was lovely. Nice En-suite. Big free car park....
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Response from Claydon I, Manager at Best Western Gatehouse Hotel
Responded 3 Feb 2020
Thank you for reviewing the Gatehouse hotel it was a pleasure to have met you, it is always good to receive positive feedback from our guests and we really appreciate that you took the time to do this. I will pass your regards to Mariana and the rest of the team. We look forward to welcoming you back in the future, many thanks. Kind regards Frankie Manners Operations Manager
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joseptu wrote a review Jan 2020
Lincoln, United Kingdom73 contributions61 helpful votes
I found this place very strange to stay in. I was showed to a Room in a small outbuilding, this seemed to back on to the kitchens which I could hear lots of noise from. I can hear every manner of noise from the rooms next door and above me. I could even hear the chap above me snoring his head off as though he was in the same room and even going to the toilet! Bed was hard and lumpy and seen better days and did not aid a good nights sleep. Receptionist seemed to be check in/check out/ waitress/bar maid/ breakfast staff, just felt chaotic. No music in dining area so very quiet and no atmosphere. Could also hear the few staff members there were complaining about the lack of staff and then not being replaced. Could be better and I’m afraid it’s not for me and would look elsewhere next time
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Date of stay: January 2020Trip type: Travelled on business
2 Helpful votes
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Response from Claydon I, Manager at Best Western Gatehouse Hotel
Responded 15 Jan 2020
Thank you for your review I can only apologise for the experience you had to endure; we clearly did not meet with your expectations. On the night in question, the hotel was fully booked, unfortunately, the room allotted to you was one of our older style rooms yet to be refurbished. We apologize for the inconvenience, and your feedback will most certainly be used to make improvements for the future. Kind regards Frankie Manners – Operations Manager
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PRICE RANGE
US$60 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ipswich, ipswich best western
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
16
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Frequently Asked Questions about Best Western Gatehouse Hotel
Which popular attractions are close to Best Western Gatehouse Hotel?
Nearby attractions include Ipswich Escape Rooms (0.7 km), Bounce Indoor Trampoline Park Ipswich (0.6 km), and Billy Beez (0.3 km).
What are some of the property amenities at Best Western Gatehouse Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Gatehouse Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Gatehouse Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Gatehouse Hotel?
Conveniently located restaurants include Bekash Tandoori, Gatehouse Restaurant, and Als Cafe.
Which languages are spoken by the staff at Best Western Gatehouse Hotel?
The staff speaks multiple languages, including English and Czech.
Are there any historical sites close to Best Western Gatehouse Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (4.2 km), Pykenham's Gatehouse (3.8 km), and Jean Ingelow House and Archway (3.8 km).
Is Best Western Gatehouse Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.