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Belstead Brook Muthu Hotel

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Belstead Brook Muthu Hotel
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960 Reviews from our TripAdvisor Community

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Showing 954: English reviews
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Ipswich, United Kingdom
Reviewed 2 days ago NEW

Staff were polite and friendly, although reception could have explained about restaurant and spa in more details as we had not stayed before. Spa was amazing, with pool hot tub and steam and sauna rooms. Room was good with everything we needed. Food at the restaurant was fantastic.

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Helpful?
Thank bjay05
Reviewed 4 days ago NEW

We had two garden room which are in urgent need of refurb. Restaurant and bar food is excellent with great service in the restaurant and could be better in bar. Leisure club clean. Pool very warm but no staff in pool area whilst we used it. Gym had plenty equipment. Would we stay here again, but not if we have...

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Thank Geraldine M
Reviewed 4 days ago NEWvia mobile

We have been about 10 times over the years we have seen the standard drop each time we have come. The bar service is terrible tv showing sport it's like sitting in a library.Short staff last two meals sent back as meal was not cooked we were told to Oder something else at our cost, as we had already paid...

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1Thank Brenda R
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are sorry to hear that few things did not go well during your recent stay in the bar. We would like assure you that we will look into the issues mentioned and would try and resolve them. But on the other side we have an elaborate menu in the bar now as...

Essex, United Kingdom
Reviewed 5 days ago NEW

The first room we were given was a bit dated but we asked to change and the staff on reception were more than helpful and quickly found us a far nicer room. The pool and spa facilities were fabulous, the gym was well equipped although got busy after working hours. Room was very comfortable and breakfast was amazing. Staff throughout...

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Helpful?
1Thank jo2392016
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are happy to hear that you enjoyed your recent stay with us. We would look forward to welcome you again soon

Reviewed 5 days ago NEWvia mobile

I came to the hotel with my partner for a meal, the food was great and the waitress roxana was so polite and lovely she made the experience at Your hotel exceptional for us..she is an asset to your hotel.

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Helpful?
1Thank Tonityrer1986
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are happy to hear that you enjoyed the experience in the Manor Restaurant. We are also delighted to see that the efforts from the staff are also getting appreciated. We would look forward to welcome you again soon. Many thanks

Farnborough
Reviewed 6 days ago NEW

This is a very comfortable hotel, with kind, obliging staff. Our room was as we would have hoped for, and the breakfast was certainly enough to keep you going right up to lunchtime, with continental or full English on offer for you to help your self. A bar meal on our first evening was very good - I had a...

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Helpful?
Thank Jack R
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are happy to hear that you enjoyed your recent stay with us. We would look forward to welcome you again soon

Norwich, United Kingdom
Reviewed 1 week ago

Myself and my partner stayed here for 1 night after recommendation from family following their stay when it was still ran by Swallow. We were a little dubious after reading the negative reviews but said we would make the stay enjoyable. On arrival we were greeted by a very friendly receptionist. Our room wasn't ready as we arrived prior to...

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Helpful?
Thank jmam2014
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are happy to hear that you enjoyed your recent stay with us. We would look forward to welcome you again soon

Reviewed 1 week ago via mobile

Looks grand but out dated, needs a revamp and a new lick of paint, service is okay but the leisure part is nice.. changing rooms a bit nasty and old but spacious. Generous breakfast but must get there early as the food was cold when we got there. You don't get a choice where you would like to sit, and...

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Helpful?
Thank Carmen E
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are sorry to hear that few things did not go well during your recent stay. We want to assure you that we will look into the issues mentioned with importance and work towards resolving them. Many thanks

Bury St Edmunds, United Kingdom
Reviewed 1 week ago

We had a wonderful valentines meal and stay at Belstead Brook. The hotel may need some modernising in some respects but the restaurant really is very good, great quality food, service and hospitality. The pool is very peaceful and the staff were helpful and professional. Vicki and her team in the restaurant made our Valentine night very special.

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Helpful?
Thank pwh1206
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are really happy to hear that your enjoyed the special day in the Manor restaurant. We are also happy to see that the efforts from the staff are getting appreciated. We would look forward to welcome you in the hotel and the restaurant soon.

Nottinghamshire
Reviewed 1 week ago

The hotel positioned in a large residential area just outside Ipswich which is easily accessible by car.The hotel is situated in its own grounds with a small river (brook hence the name) running at the bottom and I believe it to be an old hunting lodge.We stayed on a Sunday and Monday night on a bed and breakfast basis.Our room...

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Helpful?
Thank DCC1963
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We are happy to know that you enjoyed your recent stay with us. We are also happy to see that efforts from the staff are getting noticed and appreciated. We would look forward to welcome you again soon. Many thanks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Belstead Brook Muthu Hotel

Address: Belstead Road | Suffolk, Ipswich IP2 9HB, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range: €58 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Belstead Brook Muthu Hotel 3*
Number of rooms: 88
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Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
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Questions & Answers

Here's what travellers have asked, with answers from Belstead Brook Muthu Hotel staff and other travellers.
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Questions? Get answers from Belstead Brook Muthu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a garden room”
  • Wallpaper in our room
  • Our decor and carpet
 of 5 bubbles 939geraldinem, 23 Feb 2017 | Read review
“We had a twin room - 318 ground floor, nice view of the brook.”
 of 5 bubbles jo2392016, 22 Feb 2017 | Read review
“Remember your swimming gear!!”
 of 5 bubbles JackR698, 21 Feb 2017 | Read review
“Ask for a garden room, they are ground floor and close to the parking”
 of 5 bubbles pwh1206, 17 Feb 2017 | Read review
“I did not see a good room, but the embarrassed service desk assistant advised me it is in the process of a refurb?”
 of 5 bubbles Tinkerboospud, 14 Feb 2017 | Read review
5 of 5