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Novotel Ipswich Centre Hotel

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Greyfriars Road, Ipswich IP1 1UP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (180)
Room & Suite (22)
Dining (21)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Ipswich Centre Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 10 Executive and 15 Superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, Six meeting rooms as well as Free high speed WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Elements restaurant, which also offers 24 hours room service. Onsite pay parking for your convenience.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
1,122Reviews9Q+A100Room tips
Traveller rating
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Popular mentions
MTS LTD wrote a review Mar 2021
2 contributions
I just want to express my gratitude to all Novotel Hotel staff members. I had stayed one night an run the exams in Novotel on the next day. Throughout my stay I was supported by all staff members but I wish to express special gratitude to Carla who provided me with an exceptional customer service. Carla made sure I had everything I need and she provided me with all items we asked of her for our function room. She also was very helpful in every was you could imagine. Thank you Carla enormously for making my day run smoothly.
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Date of stay: March 2021
Value
Rooms
Service
Trip type: Travelled on business
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Romy moore wrote a review Jan 2021
6 contributions
+1
Stayed here during the covid pandemic and considering we are in a pandemic general housekeeping and cleanliness in the room and around the hotel is very poor and made me and my partner feel uneasy returning here again. it’s a shame as we have stayed here previously and really enjoyed our stay here that time. however it was not worth the money we paid this time hopefully things change in the near future. Some staff were friendly whilst others weren’t bothered to assist with our needs. Pictures will show where attention to detail needs to be worked on/changed.
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Date of stay: January 2021Trip type: Travelled on business
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grwpl wrote a review Dec 2020
Munich, Germany1,182 contributions439 helpful votes
Good Covid security throughout I stayed here more than once during the covid crisis and on every occasion and for every staff member i met they were first class, pleasant and always seemed to have a smile under their mask. This is a Novotel so fairly basic but it is good value. It is centrally situated and has a good sized car park. I think they charge £6 per night. Rooms a good size but every time I visited the heating was off in the room and it was freezing. It then took ages to heat up and a couple of times the heating/aircon was really noisy. WiFi easy to access and worked well.
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Date of stay: November 2020
2 Helpful votes
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Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded 25 Jan 2021
Dear grwpl Thank you very much for you review and kind comments about my team. I am pleased you happy with all the measures we have taken for covid and you appreciate it is safe. I will look into the Aircon/Heating issues you highlighted. Looking forward to welcome you again soon Kind Regards Nuwan Jayasena General Manager
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Pamela R wrote a review Nov 2020
2 contributions1 helpful vote
I have been staying at Novotel Ipswich during the week since the start of November. The staff are friendly, conscientious and working hard in challenging circumstances. I always receive a warm welcome and am beginning to feel like the the hotel is a 'home from home'. Unfortunately concerns I raised with the manager at the beginning of my stay were not handled well at all, suggesting that I could stay at the Premier Inn if I didn't like Novotel. I continue to stay there because of the excellent service the staff provide. The newly refurbished rooms are lovely. The only issue I found was the lights in the bathroom around the mirror are way too dazzling and I'd kill for a comfortable chair or sofa instead of the airport lounge 'sofa. chaise long, spare bed' contraption.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded 7 Dec 2020
Dear Pamela R Thank you very much for taking time to review on us. I am pleased you enjoying your stays with us and that our teams are taking good care of you. I am not sure recalling suggesting you to stay at another property, however explained the differences of operations between the properties . Apologies if this perceive otherwise. Hope all your other stays after the incidents were pleasant. Kind Regards Nuwan Jayasena General Manager
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Sarai M wrote a review Nov 2020
Manchester, United Kingdom4 contributions
Prices are excellent. Myself and my boyfriend have just had a wonderful stay at Novotel Ipswich. I am so happy we found this place. The experience was great from the beginning to the end. The staff was very friendly, specially Steven, Shaun and Carla, very professional and friendly at all times. The room was lovely, super clean with a very comfortable and big bed. Bathroom with shower very clean. All respect for the staff mentioned for their great job here; a true sample of excellent hospitality! We will definitely go back there and will recommend this place in Ipswich to everyone! :)
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded 7 Dec 2020
Dear Sarai M Wow. Thank you ever so much for this wonderful review. My team and i enjoyed reading your review. We are happy you enjoyed your stay with us and it was our absolute pleasure to look after you both. Very much appreciate the comment about our friendly staff. Our teams are dedicated and passionate about guest services and your feedback is a testimony for all the hard work they does. Thank you so much for recommending us for friends and family. Looking forward to welcome you again soon. Kind Regards Nuwan Jayasena General Manager
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PRICE RANGE
US$67 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel ipswich hotel ipswich, ipswich novotel
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
101
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Frequently Asked Questions about Novotel Ipswich Centre Hotel
Which popular attractions are close to Novotel Ipswich Centre Hotel?
Nearby attractions include Escape Ipswich (0.4 km), Ancient House (0.4 km), and Empire Cinemas (0.4 km).
What are some of the property amenities at Novotel Ipswich Centre Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Ipswich Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel Ipswich Centre Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Ipswich Centre Hotel?
Conveniently located restaurants include Ocean Fish Platter, Mariners, and Takayama.
Are there opportunities to exercise at Novotel Ipswich Centre Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Ipswich Centre Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Ipswich.
Are any cleaning services offered at Novotel Ipswich Centre Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Ipswich Centre Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Ipswich Centre Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Ipswich Centre Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (0.08 km), Pykenham's Gatehouse (0.6 km), and Jean Ingelow House and Archway (0.4 km).